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“Good Quality”

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Holiday Inn Taicang City Centre
Ranked #2 of 92 Hotels in Taicang
Chengdu, China
Level Contributor
1,402 reviews
343 hotel reviews
common_n_hotel_reviews_1bd8 2,232 helpful votes
“Good Quality”
Reviewed May 6, 2014

This hotel is located in the centre of Taicang. Unfortunatly, there is not too much to see in the area.

This hotel is fairly new and the rooms and public areas of the hotel reflect this. Everything seems shiny and new. As IHG Reward Platinum members we were upgraded from an executive room to a suite. The suite was spacious and stylish and had nice views over the adjacent canal.

The staff at the hotel try hard although their English is limited. We were particularly impressed with a European woman staff member, who went above and beyond to make our stay more comfortable.

The only negative we could find is the Executive Club lounge is not really up to standard. The evening cocktail hour had very few snacks and the drinks range was very limited. To give credit where it is due, they did provide white wine with a little pressing.

All in all, if you find yourself in Taicang, the Holiday Inn is a great choice.

  • Stayed May 2014, traveled as a couple
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    • Sleep Quality
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Helpful?
Thank Raymond W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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39 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Germany
Level Contributor
36 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed April 11, 2014

The Hotel is located in the heart of Taicang. Taicang anyway is not such a big city from a chinese Point of view, but due to the central Location of the Hotel you can feel the "heartbeat" of the city. The most important of the location is, that there are many Restaurants and Shopping opportunities near by. Another Advantage of the Location is that you can almost do everything by Walking. At least for Shopping or for going to lunch or dinner.
The Hotel rooms are convenient, clean and nice. The rooms are not that big, but enough for a comfortable stay. The view out of the Hotel is quite interesting, when you have a room to the river side. The bath is equipped with a shower and everything is very clean.
The Hotel staff is very friendly and helpful. They speak even very good English.
The breakfast is more chinese style than western or international style, but at least very good and sufficient. You got a lot of choice and can order the eggs according to your wishes as well as other things specially prepared by a cook.
All in all the Hotel is a good choice for a stay in Taicang due to the Location.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elwoodblues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
118 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 304 helpful votes
Reviewed September 8, 2013

This is a good hotel, for all the amenities which it provides and all the services which are available. It's just not the best, and compared to many others in this city, it's definitely not the worst option. I can describe it as a safe option if you're stuck in this small city for business. The cleanliness, the breakfast, the coffee and the drinks are all available, and well within international standards. Location wise, it's near a Wal-Mart and a splattering of shops, but frankly I would be very surprised if you're in Taicang for these. I'd imagine that like me, you're on transit to another city and Taicang is a stop for your business trip and you most probably need to have an early morning meeting with a customer in this city.

So, bearing in mind that this is a simple, transit trip for business, then it becomes easy. The Holiday Inn, true to its brand and reputation serves the purpose, but nothing too much more. If you want the wow factor, and want to swept off your feet when you see the room, perhaps you'd have better luck in the bigger cities such as Shanghai and Suzhou, which are just 1-2 hours' drive from Taicang. Comparing that way would be absolutely unfair to this Holiday Inn, so please don't and enjoy your stay in this good hotel in small Taicang.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Sal the Fat Fish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chloe Y, Public Relations Manager at Holiday Inn Taicang City Centre, responded to this review, September 9, 2013
Dear Guest ,

Thank you for your feedback and we are pleased to learn that you have enjoyed your stay with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.

We hope to have an opportunity to serve you again in the near future.

Sincerely,

Chloe Yu
Public Relationship Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 7, 2013

The first morning as Norwegian I got surpriced to find dark bread in the restaurant.
the rooms have good space and there is nothing to complaine about the service.
Great location of the hotel. Just an close walk to restaurants, clubs and shopping malls.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kainymann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chloe Y, Public Relations Manager at Holiday Inn Taicang City Centre, responded to this review, September 9, 2013
Dear Kainymann,

Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Taicang City Centre.

We are very glad to know that our breakfast, room, service and location helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.

Thank you again for your feedback and support and we look forward to welcoming you back in the near future.

Sincerely,

Chloe Yu
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
58 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed August 14, 2013

Hotel is located at the city centre of Taicang and linkup with many shopping centre, restaurant and department store. The lobby is clean and clear. Although it is not grand and luxury, I feel get into foreign environment because many foreigners select to stay here. Front desk staffs are polite. I stay at executive floor and the room is comfortable and good atmosphere. Shower tray and washing basin counter in bathroom without bath tub. One problem happened when I took shower, the drainage is very slow to drain out waste water, it is an unexpected basic problem that should not happened on executive floor of international brand hotel. A lot of hotel staffs are professional, polite and good English speaking. I think it is international brand standard and it must better than China brand's service. I am very appreciate hotel management can create foreign environment, I love it so much and recommended. One special thing to mention, wifi is fully cover a lot of hotel area include hotel room. The data line can connect to facebook and youtube.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julian_Kan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Taicang City Centre

Property: Holiday Inn Taicang City Centre
Address: No.9 Xinhua West Road | Taicang, Taicang 215400, China
Phone Number:
Location: China > Jiangsu > Taicang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 92 Hotels in Taicang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Taicang City Centre 4*
Number of rooms: 237
Official Description (provided by the hotel):
Conveniently located in the heart of the city and 33 km from Shanghai Hongqiao International Airport, we are in the best location adjoining to Huaxu Commercial Plaza and Nanyang Shopping Centre. ... more   less 
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