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Reviewed June 2, 2019 via mobile

We had a wonderful 4 nights at Melia - everything was perfect and the service was friendly, warm and gracious. One of the best hotels I’ve stayed in in the now 63 countries I’ve visited. The room was delightful with a huge bed and food and drinks were excellent.

Date of stay: May 2019
Trip type: Traveled as a couple
1  Thank 682felicityj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevanco, Guest Relations Manager at Melia Zanzibar, responded to this reviewResponded June 10, 2019

Dear 682felicityj,

First of all thank you for choosing Meliá Zanzibar.

It is great to know that you have a had a wonderful four-nights stay with us on Unguja island and that you were positively overwhelmed by the quality of service.

We are looking forward to welcoming you back soon.

Best Regards

Stevan Cochennec
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2019

My family and I had an excellent stay at the Melia hotel. We made use of the swimming pool and the beach facilities. The walk along the beach from the beach back to hotel was a nice expereince and also help me to exercise. The pool facilities was excellent and I loved the dinner in the Gaba restaurant. It will be good to visit the hotel during the dry season

Room tip: Check the light connections
Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank jpjord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevanco, Guest Relations Manager at Melia Zanzibar, responded to this reviewResponded May 31, 2019

Dear jpjord,

First of all we would like to thank you for sharing your opinion on TripAdvisor.

We are absolutely delighted to hear that you had a wonderful experience with us at Meliá Zanzibar and that you did enjoy the food at Gabi Beach restaurant.

We are looking forward to welcoming you again during dry season.

Best Regards

Stevan Cochennec
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 24, 2019 via mobile

Melia Zanzibar all I can say is thank you thank you and thank you for taking my family and me in, treating us like family, making us feel at home, giving us such beautiful beautiful memories and great friendships.
If your on a holiday with kids (like we were) this resort is the place to be. Even though this is their off season period we had such a good time.
1). The management and staff - you can hardly call them that, their more like friends. We were all on a first name basis from day 2. They just took our kids in and looked after them so well so much so our kids would just go upto them on their own. They went on the buggies on their own.
2). The property is huge and absolutely gorgeous beyond words. They have their own private beach which is gorgeous and the villa they gave us was just beyond amazing.
3). The rooms are superb absolutely comfortable and spacious.
4). The food was beyond scrumptious and they were very flexible with the kids food.
5). The water sports centre has the best instructors. I had my first dive in Zanzibar and they just took care of me so well. They’ve now become friends.

What an experience and what a memorable visit to Zanzibar.

Date of stay: May 2019
Trip type: Traveled with family
Thank Khushboobhasme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevanco, Guest Relations Manager at Melia Zanzibar, responded to this reviewResponded May 24, 2019

Dear Khushboobhasme,

First of all, thank you for your trust during your stay in Zanzibar, it has been our pleasure to welcome you.

It is an honor to receive such an outstanding review from your part, and our entire team is extremely glad to see that you highlight their work and their passion for service.

We are all looking forward to seeing you and your family again soon in your new home in Zanzibar.

Kindest Regards

Stevan Cochennec
Guest Experience Manager

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Reviewed May 24, 2019

No words to explain everything was exceptional. The staff were very cheerful and sounded very happy to work at the Melia Zanzibar. There was nothing that was too much of a bother staff were excited to help. Great team can only be built by a good leader and the Melia Zanzibar has done just that kuddos to the GM and his team.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank Lancy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevanco, Guest Relations Manager at Melia Zanzibar, responded to this reviewResponded May 24, 2019

Dear Lancy,

Thank you so much for taking the time to share your review with all the TripAdvisor users!

We are delighted and proud to hear that you had a wonderful time with us thanks to our staff attitude and friendliness throughout your stay.

We are all looking forward to welcoming you back once more very soon!

Kindest Regards

Stevan Cochennec
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2019

Generally, It was a shock that so amazing property might be in Africa. It's really Europe standart. Everything is done with attention to detalis. In comparison with some other restaraunts, food is amazing. As well as rooms. Also, a hotel is really beautiful. An only thing that beach is located a little bit fa but it's anyway so good. We were very happy.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Lisaimon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevanco, Guest Relations Manager at Melia Zanzibar, responded to this reviewResponded May 23, 2019

Dear Lisaimon,

Thank you for choosing our resort for your holidays in Zanzibar!

It is a real pleasure to know that you have enjoyed a memorable experience with us and we appreciate your compliments regarding to food and the overall quality.

We will be delighted to welcome you again in the future.

Kind regards,

Stevan Cochennec
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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