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“Remarkable Staff and Services”

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Bluebay Beach Resort and Spa
Ranked #4 of 11 Hotels in Kiwengwa
Certificate of Excellence
Toronto, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Remarkable Staff and Services”
Reviewed February 4, 2014

I have just returned from seven days in Zanzibar, staying at the Sultan Sands (2 nights) and Blue Bay (5 nights) Resorts, which I thoroughly enjoyed. We chose this location for a small conference and I cannot say enough good things about this hotel (and I include Sultan Sands in these remarks). Every hotel in the world is made of rooms, beds, restaurants, reception desks, etc. But what makes a place special are the staff and the quality of service they provide. They showed exception friendliness, typified by the ever-present "Jambo" whenever we crossed one another in a hallway, walkway, bar or restaurant. The rooms were impeccably clean, the meals very good (including the best Seafood pizza I have ever had!), the drinks of exceptionally fresh quality, the responses to our endless Wazungu questions precise, friendly and helpful. We felt welcomed, accommodated, secure and cared for.

Blue Bay cannot take credit for the beauty of the ocean and the perfect weather. But they can take credit for the quality of training and devotion of the staff.

Room Tip: Definitely spend the money and go diving off Mnemba Island. The dive shop of the reort grounds was e...
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  • Stayed January 2014, traveled on business
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Helpful?
3 Thank Terry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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799 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (113)
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Vancouver
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 20, 2014

My wife and myself stayed there for 4 nights in early October after 16 days of safari's. After that we really needed a break as after here we do another 10 days in South Africa. While we were there there were not a lot of people staying at our hotel but the sister hotel next door was quite busy. We were told that our section catered to more safari breakers and the other catered to more the 1 week all inclusive stays. That being said it was quiet, which we needed, the rooms were great, staff very pleasant. The drinks were a little expensive as were not all inclusive, but we are not huge drinkers, that's what Mexico is for. If you walk onto the beach during the day your hounded by the "beach boys", every 3rd world beach resort has them, so you just ignore them like always. The only complaint (all be it small" was that when we arrived we had been safariing for 16 days and all my tip money was depleted so went to the front desk to get smaller bills to tip and found it was like pulling teeth. They should keep some money for things like that, I am tipping their staff. But like I said great resort, weather was sunny and hot, enjoyed the rest.

Room Tip: we stayed in the beach front rooms , had great unobstructed views of ocean.
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  • Stayed October 2013, traveled as a couple
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Helpful?
Thank deigo762
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 17, 2014

The hotel is located 30kms away from the airport but they do have the option of an airport transfer. The staff are very friendly and the buffet has a few very well prepared items (one is not overwhelmed by too many average menu items)... Great spaces for relaxing and generally a lovely place to spend a quiet Island holiday

  • Stayed December 2013
    • Value
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Helpful?
1 Thank Wawira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 14, 2014

Have returned again and again to Bluebay as I find it the perfect mix of casual, comfortable but elegant when you want it to be - like when the kids are in bed, with the lovely babysitters presiding, and I am at the bar with my friends and Pina Coladas. The food is consistently great, the beach is beyond words and the SPA is my favourite in all of Africa - try Thai/Deep-tissue combo. Wish I was there now instead of sitting at my desk writing this!

Room Tip: Ask for the beach-facing suites on one floor!
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  • Stayed December 2013, traveled with friends
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Helpful?
3 Thank Viz2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zanzibar Island, Tanzania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 13, 2014

Had a wonderful and delightful stay at this 5 star property. It was a family stay with my wife and kids and everyone enjoyed every second of our 2 nights stay. Everything from food, room, staff, ambiance, facilities etc had 5 star quality about it. Staff took care of every single detail and also remembered to celebrate my 40th birthday in public - in style by bringing me a cake and the whole team sang a birthday song for me!!. My elder son had a wonderful time in the pool and enjoyed the beach. The various African and Indian night dinner and themes at each night provided different experience for us. I will definitely stay here again and would recommend this resort to everyone.

  • Stayed January 2014, traveled with family
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Helpful?
2 Thank rajaking2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 8, 2014

I really enjoyed their buffet with themes of africa meets middle east

swimming pool was just best in zanzibar as you can see on their photo

they have picked good location in kiwengwa beach i really enjoyed white sand beach here

  • Stayed February 2013, traveled with family
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Helpful?
Thank Eldk24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haugesund, Norway
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 5, 2014

We had great time at the resort .We stayed der for 6 nights after 5 days of safari .The rooms were spacious and nice .The staff was friendly and helpful .The food was nice whit a variety of choices .The only drawback was that you had to juse car for visiting other parts of the island .I will recomend that you plan for that .Staying at the resort could be boring if you stay on the resort for many days .We went for the spice tour and blue safari .I can recomend that .

  • Stayed December 2013, traveled with family
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Helpful?
1 Thank Hansen60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bluebay Beach Resort and Spa

Property: Bluebay Beach Resort and Spa
Address: | North Coast, Kiwengwa 3276, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar Island > Kiwengwa
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Kiwengwa
#3 On the Beach Hotel in Kiwengwa
#3 Luxury Hotel in Kiwengwa
#4 Family Hotel in Kiwengwa
#7 Romantic Hotel in Kiwengwa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bluebay Beach Resort and Spa 4*
Number of rooms: 104
Official Description (provided by the hotel):
A luxury beachfront resort with traditional Swahili charm, Bluebay Beach Resort & Spa is situated on the finest white beach on the east coast of Zanzibar. The resort is one of the island’s most prestigious properties offering the ultimate in beach comfort: excellent accommodation; fine wining and dining; a host of sports and leisure facilities; the famous Oasis Spa; and our award-winning service. Bluebay’s rooms and suites are set within 30-acres of tropical gardens with over 1,000 palm trees, some right at the ocean’s edge. All rooms are spacious, bright and beautifully decorated in Zanzibari style. Dining at Bluebay showcases Zanzibar’s celebrated local ingredients with an emphasis on fresh seafood and contemporary cuisine. As well as being a magical destination for holidaymakers wishing to soak up the sun and absorb the enchanting culture of Zanzibar, the resort offers excellent facilities for meetings, conferences and group incentives. And our weddings and events team can help you plan a private party, a wedding and, of course, a honeymoon! Bluebay Beach Resort & Spa is Bluebay’s premier brand. The resort shares a 500m stretch of beach with its sister property – Sultan Sands Island Resort. ... more   less 
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Also Known As:
Bluebay Beach Hotel Kiwengwa
Bluebay Beach Resort And Spa Zanzibar Island/Kiwengwa

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