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Sultan Sands Island Resort
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Reviews (633)
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101 - 106 of 633 reviews
Reviewed October 3, 2013

The holiday was organised by Virgin Holidays, it was a brilliant holiday, everything was organised by Virgin and the most amazing rep. "Musa". The rep could not do enough for you and nothing was to much trouble.
Sultan Sands is part of Blue Bay was amazing with food to die for, every night was a different theme, the accommodation was brilliant, with everything you needed.
The trips we did with Musa were informing, and fun, he explained everything you wanted to know about the island.
Thanks to Virgin and Sultan Sands.

  • Stayed: September 2013, traveled as a couple
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Thank Willem v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2013

We arrived home yesterday after the most wonderful 10 night stay at Sultan Sands.

After reading some of the reviews i was slightly apprehensive, however after working in the travel industry abroad for 5 years i am fully aware that most of the time people only come onto these sites to complain.

From the moment we arrived to the moment we left we were well and truely looked after. The grounds and hotel are open and relaxed with a friendly atmosphere. From the restaurant and the bars you can look out to the turquoise waters of the beautiful indian ocean. I can not emphasise enough how amazing it is.

The staff are always saying hello and asking how you are, from the gardeners to the management.

The rooms are a little tired but they are spacious and are cleaned very well. The air con is on low when you arrive back to your room, however the solution to this problem is to turn it off!!! It will soon warm up due to Zanzibar being a hot country!!

The all-inclusive is definately the best option. You will receive a list of the all-inclusive drinks on offer, which includes named brands of alcohol (aways a nice suprise!) The bottles of water are the perfect size, and if you are really thirsty why not order 2 or 3!!
The bar staff/waiters are more than happy to take your drinks order if you ask, and when you go to the bar to order they will insist on bringing your drinks over to your sunbed for you.

There is so much to choose from in the restaurant, and yet again the staff are very helpful.

We actually got married during our stay. From the meeting with the managment to discuss what we would like, to our wedding meal at the end of the evening it was perfect, and nothing was too much trouble to ensure it was exactly what we wanted.

There are so many snorkling opportunities near by that i suggest you take a mask and snorkel set with you. You can walk straight out onto the beach which there is alot of at low tide. Watch out for the sea urchins as these are around the coral areas, they are clearly visable. There is a strong breeze which can give the illusion that the sun isnt too strong. However it is, so make sure you wear a high factor as you will burn without realising. It can get a bit cool in the evening due to the breeze, although im sure vistors over the next coulple of months will welcome it as zanzibar will soon be into its hottest time of the year. We were in the sun from finishing our breakfact until about 17:00ish every day.

So if you have made it to the end of our review i hope you have worked out that if you book to stay at Sultan sands, you wont be disappointed. After speaking to many other guests we found that no one had a bad word to say :)

  • Stayed: September 2013, traveled with family
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2  Thank akadavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

Very nice resort with lovely bungalows, good pool area & best food & drinks.
very good staff in service, kitchen, reception, guestrelation, and all other depatments. finest white Sand on the beach, clear water. excursions to stone town must be.

  • Stayed: January 2013, traveled as a couple
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1  Thank mk2412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2013

Like most guests, we stayed in Sultan Sands after 2 weeks of Safari. The hotel is nice, and clean enough, even though some attention to detail might help (mosquito net had holes, housekeeping always set the AC to 16°C during the day which meant going back to a fridge, bathroom was a bit old and I had to call for new towels - but if you call, it is usually mended allright). The food is nice, and they are trying to vary it a bit, which also helps. The all-in drinks aren't great, but you'll get your money's worth. All in all, it could be excellent, however, there are a few things that really should be mended in my opinion, and which make the hotel average:

1. If you do not have all-in, as we did the first 2 days, you will pay a huge amout of money for drinks. A glass (!) of extremely average wine costs 6€, a small beer 4€, any long drink around 6-7€ and water's a shocking 1.75€ - for a big bottle.

2. if you have all-in, as we did the last 3 days, you can only get small bottles of water (0.5l) for free, you have to pay for a big bottle. Given that the whole hotel has solar panels, which they kind of advertise, and are trying to be eco-conscious, I think this is ridiculous.

3. Diving and snorkelling IS overpriced. A day of diving with equipment costs a shocking 150$. We went snorkelling - not organised with the hotel - for 40$, and given the state of the reef, I really don't think it is worth that money. I saved it to go diving for 2-3 days in the red sea at a later stage.

4. When it comes to paying, they transfer the amount in Tanzanian Shillings into Dollar at a very, very low rate. Someone in our group roughly estimated a 15% profit for the hotel. I would understand 5%, given the fact that they have to pay the credit card company, should you want to pay with a card, but it is ridiculous. Unfortunately, Stone Town, where we changed money at a far better rate, is far away, and the trip is quite expensive, so bring Tanzanian Shillings with you and make sure you spend them - or don't spend money there at all. When I addressed this to the manager on duty, he said something about this being the rate proposed by the Zanzibar gouvernment. When I said that they then should hang up some official looking paper explaining this, or showing some sort of proof to me, he simply said "no, this is not possible".

Otherwise, we did enjoy our stay, it is clean, the beach is beautiful, and the staff is very friendly, even though some could do with some training, but overall it is very good.

  • Stayed: August 2013, traveled with friends
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1  Thank Maryamintunis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2013

My husband and I plus our son and daughter (20 and 18) stayed for seven nights at the beginning of July following a safari in Tanzania. The accommodation was very nice, comfortable and clean. The staff in the restaurant were pleasant and helpful - but the bar staff were very slow - they didn't appear to want to come to the table to serve you - you had to go to the bar to be served and then despite being on an all-inclusive basis, you had to sign for all the drinks each time, which again was an inconvenience.
The food was good but nothing amazing - coffee disgusting! wine for all-inclusive was pretty ropey too - as were most of the all-inclusive cocktails - Although they did have premium vodka:-)
Unfortunately at the time of our stay the Bluebay Hotel next door was closed for refurbishment so we couldn't use any of their facilities.
There is only one restaurant at the Sultan Sands so it did become a bit tedious having to eat at the same place every morning, lunch and dinner - although they did vary it a bit with dinner on the beach a couple of times.... There is a little beach bar that served light snacks, rolls etc - but amazingly, the food available here was not part of the all-inclusive.
The beach is beautiful - BUT YOU CANNOT LAY ON IT as the tide comes right up to the edge so you are confined to the man-made beach on the hotel grounds - this was a huge disappointment to me and something I feel should be mentioned to future travellers. Also, at the time of our stay, the sun dips over the back of the hotel by about 3.30 so by 4.00 your sunbathing is all done! Which makes for a long evening!!
I enquired about hiring some snorkel equipment but this was a ridiculous US$60 per person - which involved a boat trip out for a half a day. You couldnt just hire the gear and go off to snorkel in the sea - which again, is something worth knowing before you go.
All in all we did have a nice time but a week was too long (3 days would have been enough). Following out stay at Sultan Sands we headed into Stone Town for a couple of days and this was great.

  • Stayed: July 2013, traveled with family
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2  Thank boris2606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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