We spent three nights at Hideaway Nungwi resort this April. The hotel is relatively new, so I am hoping that it will work towards improving its quality of food and service. When we checked in, we were not given the interconnecting luxury suites that we had specifically asked for. Next morning, the manager apologized and in good faith agreed to upgrade us to the "Presidential suite" in the exclusive privileged area. Unfortunately, in spite of the good intentions, the service did not match up to it. The upgrade finally happened for one night and we did not get our room until 11 am on the last day and the luggage arrived after 3 hours! However, once we were settled in with our luggage, our last evening was well spent at our own private pool and jacuzzi along with beautiful appointed rooms.
The food at this resort was extremely mediocre….buffets were okay, in fact breakfast was quite nice with a pretty good spread. We tried the Asian (I think Japanese!) A la Carte restaurants which was absolutely terrible. The sushi was the worst sushi we had in our lifetime, even the sushi we get from a local grocery store is better than what we got at this 5 star hotel. The other problem was flies - swarms of them, specially in the dining areas, not sure if anything can be done about this but it did leave a rather bad feeling about the food.
The positives - beautiful ocean, swimming pool and nice rooms. However, would not recommend this resort unless there is some serious improvement in food and service.
- Official Description (provided by the hotel):
- Hideaway of Nungwi Resort & Spa, part of the Emerald Collection Resorts, is located in Nungwi, on the North West coast of Zanzibar, a sensational island setting. Every evening the resort is charmed by dreamy sunsets, where hues of burnt orange and blushing rose are spectacled as Africa`s sun drops into the Indian Ocean. Wander through 10 hectares of enchanting tropical spice gardens, fondly tendered by softly-spoken Zanzibaris and rabble of soaring butterflies. The sense of space is absolute, inspiring freedom, seclusion and quietude: Hideaway of Nungwi Resort & Spa is a the perfect playground for the tired minds of discerning guests seeking the ultimate relaxation and nourishments for mind, body and soul. ... more less
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- Also Known As:
- Hideaway Of Nungwi Resort & Spa Zanzibar Island