Wow – from the moment you arrive at Nungwi Resort you are welcomed by the Porter with a big smile and “Jambo Jambo”. This sets the scene for your stay here at this beautiful resort.
Everyone from bar staff to the gardeners, from butlers to pool maintenance are so friendly and helpful, and if you greet them with “Mambo” you will get a massive smile. The more you try to speak in Swahili, the more they will encourage you! We had numerous lessons in Swahili whilst sat round the pool. Special mention to Salum Shaaban who took time to write out the days of the week, numbers and various phrases for my husband on a double sided piece of A4 paper. By the time we left, he could count to 20 – not bad in 2 weeks!!
Having checked in and been given a coloured bead bracelet, not the normal tacky plastic wrist band, we were taken by golf cart to our suite – Superior Deluxe Suite – WOW.
The accommodation was decorated and furnished to a very high standard. We had beautiful views of the Indian Ocean and could sit on our own sun lounger in our own garden and watch the sun setting on the horizon.
We had paid for the Exclusive upgrade which included Butler Service.
Our butler Alonsia came to find us on our first evening as we were exploring the grounds. She then continued to show us around the resort and explain the benefits of the upgrade, which included amongst other things room service and breakfast on our patio.
Towards the end of our first week we approached guest relations to enquire about an upgrade if there was one available. We were lucky enough to be given a free upgrade to a Jacuzzi Suite. This suite just blew us away, it’s size, décor and position was just stunning.
We did have breakfast in the main restaurant on several mornings, but decided that we preferred having it on our patio over looking the Indian Ocean in private served by Alonsia and Ramadhan. The table was always beautifully set including fresh flowers. Each day our butlers would make a point of coming to see us to ensure that all our requirements were being met. They ensured that the mini bars were fully stocked every day. Nothing was ever too much trouble for them. Our evening butler was Abdulla who was always available to bring wine to our room before we went down for dinner
Thank you to all 3 of you for all your help during our stay.
Another big Thank you to all the staff round the pool bar. They always greeted you with a massive smile and a “Mambo”, and again nothing was too much trouble. They quickly learnt your favourite drinks and how you liked them. Special mentions for Dorise, Ali, John Musso and Mary George who worked tirelessly to keep all the guests happy as did all the bar staff.
In our opinion, the Aqua Restaurant had more than enough choice and the food was of good quality, including fantastic cooked to order pizza and fresh pasta. The Carnivore and More Restaurant was outstanding. Beautiful setting, friendly staff and fantastic African meats. With the up-grade we were able to eat in this restaurant every night that it was open.
The Japanese restaurant was also beautifully decorated, friendly staff and the food was well presented. The food in this restaurant whilst lovely was not to our taste – but that is a personal observation.
It is worth mentioning that the General Manager, John was seen most evenings eating in the Aqua with his wife.
With all this fabulous food, I felt I had to try to burn off some of the calories! The 30 metre pool was a good starting place but I also made use of the gym facilities. Imagine running in a cool air conditioned gym over looking the Indian Ocean – and most of the time I had the facilities all to myself!
The gym was well equipped and also supplied cold water, fruit juices and cold towels in a fridge which you could help yourself to.
This is a fantastic location, where nothing is too much trouble for anyone. All the staff wanted to ensure that you have the best possible stay in their beautiful resort.
A massive thank you to everyone for making this a beautiful and memorable holiday.
Nick and Fiona Boon
- Official Description (provided by the hotel):
- Hideaway of Nungwi Resort & Spa, part of the Emerald Collection Resorts, is located in Nungwi, on the North West coast of Zanzibar, a sensational island setting. Every evening the resort is charmed by dreamy sunsets, where hues of burnt orange and blushing rose are spectacled as Africa`s sun drops into the Indian Ocean. Wander through 10 hectares of enchanting tropical spice gardens, fondly tendered by softly-spoken Zanzibaris and rabble of soaring butterflies. The sense of space is absolute, inspiring freedom, seclusion and quietude: Hideaway of Nungwi Resort & Spa is a the perfect playground for the tired minds of discerning guests seeking the ultimate relaxation and nourishments for mind, body and soul. ... more less
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- Also Known As:
- Hideaway Of Nungwi Resort & Spa Zanzibar Island