We stayed for two nights, meeting family which was to be the highlight of our trip. Unfortunately, we were quite let down. I was travelling with an older family member. Our room was up a flight of stairs with no lift. We could not change rooms without extra cost. The view from the Bedroom though, was outstanding. The room was tiny but looked attractive with a nice balcony. The family member had a nap in the afternoon and was woken to a man in her room which even though it was a staff member was not nice and a bit scarry. The meal at the restaurant that night was overpriced and not up to the standard I expected in a Mercure Hotel. The second day we were locked out - a keying error. The room was not serviced properly. We had no toilet paper and the dishes (glasses & cups) were left dirty and not replaced. No answer at reception to attend to these problems. The beds were the most uncomfortable in the whole trip. Well the only uncomfortable ones actually. There was a party at the Venue across the street and it did not stop till 1:00am. So no sleep either, but I don't think we would have minded so much if the beds weren't so aweful. We booked the Hotel on reputation and because it looked good, but all in all it was not a great experience. It may have been better if we only stayed one night! Shame because Wanaka is a great place to visit and we had a great meal and very reasonable at The Reef upstairs on the Waterfront the next night.
- Official Description (provided by the hotel):
- Oakridge Resort is 100 kilometres from Queenstown and 2 kilometres from Lake Wanaka, the fourth largest lake in New Zealand. The resort features 173 hotel rooms and fully equipped apartments, a superb restaurant with indoor and outdoor dining, heated swimming pool with poolside bar and a day spa. During the warmer months, local activities include bushwalking, mountain climbing and fishing, while in winter the snowfields of Treble Cone and Cardrona are within easy reach. ... more less
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- Also Known As:
- Grand Mercure Oakridge Resort Lake Wanaka Hotel Wanaka
- Mercure Wanaka