We stayed for 4 days and 3 nights with my partner. Honestly we love the service at the restaurant and the food. The location is not that bad because were using a rental car. The rooms are ok and clean when we arrived. But small things that they forgot would mean a lot! Next day they did not supply shampoo/soap in short toiletries which is pretty basic supply in every hotel. So we just ignore it thinking maybe the housekeeping forgot to give us. But on the following day there is none again. So I started checking what they do in our room. I noticed that they dont change beddings and sheets as well. They only tidy up the room and make the bed but not change the sheets! The bathroom towels I dont know if its coincidence but I inspect carefully that there are some hair's on towels! Not sure if its really wash but I had a feeling someone is not doing properly their job.
Such a shame the place would be ideal but turned into a disappointment.
- Official Description (provided by the hotel):
- Oakridge Resort is 100 kilometres from Queenstown and 2 kilometres from Lake Wanaka, the fourth largest lake in New Zealand. The resort features 173 hotel rooms and fully equipped apartments, a superb restaurant with indoor and outdoor dining, heated swimming pool with poolside bar and a day spa. During the warmer months, local activities include bushwalking, mountain climbing and fishing, while in winter the snowfields of Treble Cone and Cardrona are within easy reach. ... more less
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- Also Known As:
- Grand Mercure Oakridge Resort Lake Wanaka Hotel Wanaka
- Mercure Wanaka