We spent the 2nd week of two in NZ here, leaving just before Christmas. The staff were very polite & helpful during check in and throughout our stay. The 2 bedroom rooms were fantastic with sliding glass doors that opened up enough that the deck became an extension of the sitting area. Quite a neat design. Alas, it gave us an awesome view of the parking lot to the smaller units just behind us.
Halfway through our week, they were resurfacing the blacktop of the entire resort. The manager came to us, informed us of the situation and offered us a different unit away from the road work (which we declined, but my parents in another unit accepted). All in all, they handled a major inconvenience as best they could.
The resort is on the outskirts of town, so you'll be driving to nearly everywhere. Parking was rarely a problem for us, although it was rarely easy. My parents reported that the resort restaurant required reservations but the desk said they could just walk in. As everywhere else in NZ, the wireless internet is a mess. I had to go to the desk multiple times to get a new access code, which would work for a couple days and then quit before my time was up. The staff was very helpful in issuing new codes, but it was a hassle.
If I had a complaint about the resort/unit, it would be that there isn't enough storage space to properly unpack your clothes. If that's your worst complaint, I think you're doing quite well.
- Official Description (provided by the hotel):
- Mercure Oakridge Resort is 100 kilometres from Queenstown and 2 kilometres from Lake Wanaka, the fourth largest lake in New Zealand. The resort features 173 hotel rooms and fully equipped apartments, a superb restaurant with indoor and outdoor dining, heated swimming pool with poolside bar and a day spa. During the warmer months, local activities include bushwalking, mountain climbing and fishing, while in winter the snowfields of Treble Cone and Cardrona are within easy reach. ... more less
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- Also Known As:
- Grand Mercure Oakridge Resort Lake Wanaka Hotel Wanaka
- Mercure Wanaka