We arrived in Wanaka around 5pm and had great difficulty finding the hotel. Though we knew it was 1.5km from the town centre, this did not prove to be an easy walk to restaurants etc. The service was simply not up to standard, even for a two star hotel, nevermind a Grand Mercure. Reception staff were unhelpful verging on rude, one of our waiters was overbearing to the point of being rude. The hotel itself does not measure up to Grand Mercure's that we have stayed in before. We were not even able to charge spa treatements to our hotel room. It was most disappointing and we will not stay there again.
- Official Description (provided by the hotel):
- Oakridge Resort is 100 kilometres from Queenstown and 2 kilometres from Lake Wanaka, the fourth largest lake in New Zealand. The resort features 173 hotel rooms and fully equipped apartments, a superb restaurant with indoor and outdoor dining, heated swimming pool with poolside bar and a day spa. During the warmer months, local activities include bushwalking, mountain climbing and fishing, while in winter the snowfields of Treble Cone and Cardrona are within easy reach. ... more less
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- Also Known As:
- Grand Mercure Oakridge Resort Lake Wanaka Hotel Wanaka
- Mercure Wanaka