My husband and I went to Francesca's for our anniversary and things started out really well with yummy starters (polenta sticks and mozzarella salad) and well priced and delicious Italian wine.
Unfortunately the positive experience ended here as for our mains I was served burnt, yet gooey, gnocchi and my husband got a lacklustre and unseasoned plate of pasta with anchovies. We left most of our mains on the plate but none of our 3(!) different servers did ask us how our meal was.
To finish the night off was a 20 minute wait for a cup of tea and a hot chocolate as they were forgotten. The server was very apologetic but it did leave us with a negative impression of this really cosy and nice place that we had expected much more from.
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