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Wanaka Kiwi Holiday Park & Motels
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422 - 427 of 536 reviews
Reviewed April 28, 2013

Stayed for 1 night over Easter 2013 to attend the wedding. Motel unit did the job perfectly, its clean and tidy, lots of room for the whole family, has everything you need and great views down over the town and lake. Staff are really friendly and they kindly dropped us off in town to attend the wedding which was greatly received and unexpected. The only down side was we stayed just 1 night!

Room Tip: Seek staff for advice and bookings of local activities
  • Stayed: March 2013, traveled with family
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Thank MAMFLanFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2013

I first stayed here 13 years ago and was thrilled with the peaceful, friendly garden-like atmosphere and friendly people. It had been a favorite stop. When we arrived this April it was overcrowded but clean, noisy but reasonably organized, with wi-fi that was swamped by Skypers, and friendly, helpful but overwhelmed young staff. We secured a quiet campervan spot around 4PM and asked the staff if we drove into town for dinner, would the spot still be open. Yes of course, they said.

On our return ours and the neighboring spot were occupied, with two young couples in two rental vans whom we didn't know, watching and evidently waiting for us. We parked and I got out. "Hi, you're in our spot," I said, at which point one of the women launched into a rant. "Nice to meet you too!" she shouted, and became so aggressive that I (small older female) felt threatened. She continued ranting at me for a full minute, admitting that the staff had told her we really wanted the spot but that they did, too. I said nothing, and she eventually made a rather big deal of having to move, to which I merely said "Thank you." Both campervans moved to a nearby spot.

Later I received dirty looks in the bathroom from her, and felt further threatened. I reported it to the staff early the next morning because the office had been closed, and because I was concerned about repercussions in the night if I'd reported them immediately. Besides, there were no night staff in evidence and I did not feel that anyone was equipped to handle it. The young staffer I spoke with at the front desk in the morning was sympathetic and did what she could, though she seemed a bit more concerned that the two couples had sneaked in without paying. Because I was so uncomfortable, I asked her to hold off doing anything to alert the two couples that I'd reported their behavior until we had left. The staffer apologized for the incident and said at least one of the two couples would not be staying another night.

The only thing that might have mitigated this sorry incident somewhat would have been to have perhaps offered a refund, even a partial one, as a gesture, but nothing was said. When this many people are crowded into a so-called "Best in NZ" campground, the owners ought to anticipate and be ready to handle the occasional conflicts that arise, and when they aren't handled well, to not let customers leave feeling as we did: too bad, tough luck, see ya later. We won't be back.

  • Stayed: April 2013, traveled as a couple
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1  Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2013

This park is in the foothills overlooking spectacular Lake Wanaka. Reception is friendly and efficient (includes tour bookings) - inviting you into a meticulously clean park with great gardens, free WI FI everywhere, clean accessible facilities (the hot spas are recommended), indoor / outdoor cooking facilities and a free shuttle bus after 4pm. The lake is a relatively short walk down the hill and if your stuck the cab to Wanaka shopping centre is only NZ $12. Richard and Laura were great staff who assisted with our campervan dramas (and we had more than the average - lost keys, flat battery etc) with genuine support and concern. The focus was on ensuring we had a great NZ experience and we did!!! Strongly recommended for camper folks exploring Wanaka.

Room Tip: All the campervan sites are in good terraced positions with power, hoses etc!!!
  • Stayed: April 2013, traveled with family
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Thank sonus25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

I agree wholeheartedly with the overwhelmingly positive reviews already written here on Trip Advisor. We stayed here 2 nights over the last week and absolutely loved everything about our stay. Our welcome on both occasions was very friendly and we felt at home right away.

We stayed in the standard cabin without ensuite and found this the best value cabin (at $50) of all the holiday parks and cabins we have stayed in previously in New Zealand. The cabin is a stand-alone wooden building, with double bed, bookshelf, kettle, toaster and heater and is located a short walk from the facilities.

The pitches for camper vans also appeared nicely spaced out, and were all weather sites so would not get muddy in rain.

We found the showers and toilets very clean and well looked after. The other facilities including kitchen, lounge and laundry (although not extensively used by us) also looked excellent. They also had a private spa on site, which we don't get round to using this time, but will be sure to book into should we return.

Overall we would unreservedly recommend this holiday park to others looking for outstanding and excellent value accommodation in the Wanaka area.

  • Stayed: April 2013, traveled as a couple
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1  Thank eagle952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aspiringcampervan, Front Office Manager at Wanaka Kiwi Holiday Park & Motels, responded to this reviewResponded May 1, 2013

Hi Eagle952,
Thank you very much for such a wonderful review. Our cosy little cabin is very popular, especially coming into the colder months. I'll definately let the staff know theyre doing a great job, be sure to come back and visit us :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2013

We stayed in the apartment unit for just 1 night. We loved the view of the park from our window and the ABSOLUTELY UNLIMITED WIFI access. Although the Lake Wanaka was far from being seen, we cared little of this given we have stayed in many lakeside accommodation during our trip. The bathroom is unusually big and comfy. The staff is so kind to provide us detail info for surrounding scenic spots. Here is definitely worthy of the money.

  • Stayed: April 2013, traveled with family
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Thank CanTravelLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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