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“Excellent stay in beat base there is!”

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Base Backpackers Wanaka
Ranked #38 of 46 Specialty Lodging in Wanaka
Reviewed August 19, 2013 via mobile

I have been travelling through Aus and NZ for a few months and have to say this is by far the best base I stayed in, very clean, very modern, double room was hotel grade! Very competitive prices and great service! Do it!!

  • Stayed: July 2013
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Thank TheGooner14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darelle J, General Manager at Base Backpackers Wanaka, responded to this reviewResponded September 22, 2013

Thanks very much for your glowing review!
We aim to please!
Cheers.

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281 - 287 of 421 reviews

Reviewed August 16, 2013

This is definitely one of the best Base hostels I've stayed at. Clean, friendly staff, centrally located, immaculate rooms with plenty of power outlets (a rarity these days) and had lockers under the beds, something very basic that most modern hostels seem to be missing. Was only here 1 night, but would definitely stay for longer in the future.

  • Stayed: August 2013, traveled solo
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Thank WayneKelso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darelle J, General Manager at Base Backpackers Wanaka, responded to this reviewResponded September 22, 2013

Thank you so much for taking the time to leave a review.
Its great to hear you enjoyed your stay.
See you next time!

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Reviewed August 11, 2013

This hostel is horrible,firstly on the board at reception they inly show you the most expensive dorms and when you ask for like the 10 or 12 bed dorms they then tell you. So most people that turned up thought they only offer 6 bed dorms as the expensive dorms were only advertised. Rooms are so small and seems like they try and put as many beds in a room as they can,you cant hardly move.the kitchen is horrible to cook and eat in and cant believe how small it iswith the amount of people they have in the hostel. Would never go back

Stayed: February 2013, traveled as a couple
Thank holly b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darelle J, General Manager at Base Backpackers Wanaka, responded to this reviewResponded September 23, 2013

Hi, Thanks for your review. I thought I would give you a couple of explanations. Firstly, the majority of our dorms are 6 bed. We created a few with 8 beds in and 1 with 10 beds due to the demand of a cheaper option. These were new so hadn't been advertised. And although we do regular spot checks of the kitchen (plus it gets cleaned 4 times a day), we find sometimes messes quickly evolve, this is something that isn't avoidable but we have extra staff during busy periods to attend to it.
Thanks again, i hope you would give us another shot to meet your expectations next time you're in Wanaka.

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Reviewed August 7, 2013 via mobile

Nice hostel with good rooms quite small but fine! Stayed in a 6 bed dorm. The communal bathrooms were shared by a lot of people but were quite clean so it was fine! The kitchen was small and not very nice and also really far away from our room but it didn't matter too much. The hostel offered a BBQ at the bar which was nice.

The bar was really good in the evenings they did lots of competitions and games and it was really fun! They have free drinks to winners and did really good drinks deals!

  • Stayed: February 2013
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Thank sophiecharlotte1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darelle J, General Manager at Base Backpackers Wanaka, responded to this reviewResponded September 24, 2013

Hi, Thanks for your lovely review! Hope you've been enjoying your travels since you stayed with us.

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Reviewed July 29, 2013

Stayed here during the ski season. The backpackers is very basic with few extras. The main thing that stuck with me was how stuffy the whole place was. At night we had to leave the window open although it would drop below freezing while the heater was on full blast.

The beds were really creaky and although it is a dry hostel (no alcohol) we were woken up at night by drunk people in the hostel and outside of it.

Wouldn't book here again, have stayed at other hostels in Wanaka which were much better. The only good thing about base is the location, but Wanaka is such a small place anyway.

Room Tip: The kitchen is on the first floor, try to get a room away from the toilet door.
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  • Stayed: July 2013, traveled with friends
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Thank TJ C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

I have booked a double room for 6 nights. The price was pretty good, for a double room ensuite. I would really say that the Hostel is very new, rooms are good. I had a one big bed, pretty comfortable.

The service in this Hostel was completely awful. Just don't book any transfers at the reception. They are slow, unprofessional and rude. They did not explain about the cancellation policy and in the result I lost 35 NZD bucks. The Administrator Darelle Jenkins has been very rude. She did not even try to resolve the matter with my booking. The only thing she does every time is a small nice talk with the men from transportation company. Ohhh Michael...if you need Hugs please come over. That is absolute rubbish. I was sick and had fever. Spent 30 minutes at the reception without any success. All in all, the Hostel need better stuff, well educated and well trained I believe... if you decide to stay don't expect much from the stuff. Although there is a nice big guy who is very helpful friendly and professional. At lest one person in the whole Hostel.

The Yello cubs and transfer services were not great. Pretty slow and with the safety issues. Buses are old, the safety belts were not working. About those facts I have just sent the official complaint letter to the NZ Governmental body. I hope the company would undergo the safety audit soon and services would improve.

all in all, the snowboarding was great with the exception about stay. Better to pay more that safe and have all those matters during your holidays.

Andrey

Room Tip: the room 221 on the 2nd floor is enormous and big, with a study dest. They said they provide it for...
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  • Stayed: July 2013, traveled solo
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Thank Furan85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

stay at 4 bed shared dorm room 117 ( staying at the time of writing)
with ensuited toilet and it is very dirty so i did notify the front staff two times and the only answer I got back is " we are busy " so nothing has been done.
At the kitchen , they have large kitchen but very unorganised. It is super dirty and the worst I have seen in NZ's hostel. all dishes were left on the sinks all over the place. the fridge was so full.
I understand that it can be understaffed but the the people working here probably did not enjoy their work ?
No homey feeling here too.
Stay away.... How can they get the 5 star rating for hostel ? this is totally unacceptable !
Would not recommend... stay away... the last choice !

Room Tip: check the room before checking in.
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  • Stayed: July 2013, traveled solo
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Thank thaitornado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Base Backpackers Wanaka

Address: 73 Brownston Street, Wanaka 9305, New Zealand
Location: New Zealand > South Island > Otago Region > Wanaka
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #38 of 46 Specialty Lodging in Wanaka
Price Range: $40 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Base Backpackers Wanaka 2*
Number of rooms: 49
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Also Known As:
Base Backpackers Wanaka Hotel Wanaka

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