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“Not what we expected”

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Mackenzie Country Inn
Ranked #2 of 4 Hotels in Twizel
Auckland Region, New Zealand
Level 6 Contributor
99 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Not what we expected”
Reviewed November 25, 2012

We booked at the Mackenzie Country Inn based on the photos on their website. But we found things different than they look on the site. The photos on the website create the impression of a higher-class establishment, while we found it to be nothing more than average. From the photos you also get the impression that you can se the lake from the property; surprise, surprise, you can't. And from our room we could not even see the mountains properly due to all the huge trees at the perimeter of the property.
If you HAVE TO stay in Twizel I would say go for it, because it is not a bad experience. But you can probably find better elsewhere in the vicinity...

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank schalk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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311 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
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English first
Rotonda West, Florida
Level 6 Contributor
171 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed November 17, 2012

Nice country setting, large room, beds were clean and comfortable. Its an older motel with no upgrades, simple. A value. We were traveling with a group and spent the night on our way to Mt Cook. Walking distance to small town with restaurants and grocery stores. The restaurant in the motel was small and pricey. The staff was friendly and cordial.

  • Stayed October 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank phillip c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level 5 Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 26, 2012

It should be great - the rooms are nice, the grounds beautiful, the views stunning and the staff friendly BUT the shower is over the bath, the water pressure is nonexistent, there is no sky tv in the rooms and we were only given 3 sachets of coffee which was not replenished when the room was serviced on the 2nd day.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank nzaqua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Florida, USA
Level 6 Contributor
156 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed October 21, 2012

Hopefully this establishment is planning to spruce up a bit in the near future. Overall not bad and the scenery is fabulous. My overall impression was...brown. But, they had a great exhibit in the lobby regarding all the movies that had been filmed in the area which added a needed touch of interest to the stay.

Stayed March 2012, traveled as a couple
Helpful?
1 Thank chawinflut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 25, 2012

Stayed for a get away long weekend. Found the superior room comfortable and clean overlooking lovely grounds. Mainly quiet apart from the next door room extractor fan needing replacement. The meals were adaquate although not of a five star standard. Found the staff friendly and the service excellent although a bit overpowering in the dining room at times.
Dissapointed that there was no facility for a decent cappachino or long black. Instant does not do it in a hotel of this standard. No pool or gym.

  • Stayed September 2012, traveled solo
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Helpful?
1 Thank Bruce R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 4 Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 24, 2012

My fiance and I stayed in Twizel on our two week road trip over Christmas / New Year. Rather than staying at the Hermitage, we were happy to pay half the price in Twizel!

Heaps and heaps of motel rooms, and we had a balcony that overlooked the car park - but more importantly, beautiful mountains in the background, and a park across the road. Sunset at 9pm was simply gorgeous.

As with many motels, it's a bit dated in terms of bedspreads and carpet, but it was clean and comfortable. It had a fan although not airconditioning.

The main shopping centre is a few blocks away, where you can buy groceries or go to the local pub for a meal. All the locals are friendly and used to having visitors stay.

Plus, they have a resident kitten! I couldn't resist playing with it as we were checking out.

Stayed December 2011, traveled as a couple
Helpful?
Thank Helga205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgwater, United Kingdom
Level 6 Contributor
130 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed September 15, 2012

Stayed her for one night during a 4 week road trip. Found room to be spacious and well equipped with a balcony overlooking beautiful grounds. Ate a lovely meal served by a very polite young Scottish lady during the evening. Slightly less enjoyable was breakfast the following morning. Unfortunately there was a group of school children on an outing who seemed to be competing to see who could eat the most as they were repeatedly going back up to the buffet breakfast counter for more. Overall a nice stay but could have done without the noisy children!!!

  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank matthew_graham23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mackenzie Country Inn

Property: Mackenzie Country Inn
Address: 2 Wairepo Roads | Cnr Ostler & Wairepo Roads, Twizel, New Zealand
Location: New Zealand > South Island > Canterbury Region > Mackenzie District > Twizel
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Twizel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mackenzie Country Inn 3*
Number of rooms: 108
Official Description (provided by the hotel):
The Mackenzie Basins best kept secret with stunning mountain views from a relaxed setting. Featuring natural stone, roaring fires and expansive lawns, Mackenzie Country Inn is the ultimate place to chill out after a day experiencing the activities and sights the region has to offer.Private balconies/patios, views to the spectacular mountain surrounds and a bath in all 108 rooms, paradise is found!With its own restaurant, rustic bar with Sky, modern conference/function facilities, internet and laundry Mackenzie Country Inn is the perfect location for your family holiday, ski accommodation, Honeymoon escape, getaway, or wedding.A Qualmark 3.5 star rated hotel ... more   less 
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Also Known As:
Mackenzie Country Hotel Twizel
Country Inn South Island
South Island Country Inn

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