Having spent a majority of my childhood holidaying with my own mum and dad at the Shangri-la (or The Fijian as it was known back then) I have been excited to have the opportunities to share this place with my husband and four children in 2008, 2009, 2010, 2012 and just last week 5th-14th July. However, on this visit I was saddened by the absolute decline of the once great resort.
The hotel is in desperate need of renovation, the rooms are so tired and run down. The sliding door to our balcony had to be lifted by my husband and I just to lock it. The tiles in our shower were mouldy and cracked. It is obvious that a great deal of money needs to be spent on bringing this old girl up to her former glory.
It is not only the resort in need of an "uplift" the staff moral is at an all time low, they seem to be affected by the many changes the new management have implemented. It seems the new motto of the resort is how much money they can squeeze out of the guests, charging over-inflated prices for extremely average food, while cutting back on staff to a level that at times we were unable to order a drink with our meal.
Another absolute tragedy was the closing of the fine dining restaurant "The Kalevu" this restaurant was an amazing experience with fabulous food, service and entertainment. They have also closed The Coral Cafe which was a great spot to grab a wrap of some sushi for lunch.
Onto the reception staff, the most unmotivated, uninterested bunch of ladies I have ever seen...These girls are the first point of contact with the hotel, and you get the impression you are a burden just being there.
It does sadden me to write these things, but if it gives the new management a "wake up call" to try to restore some of the great things that we continued to return for, well then my job is done. In the mean time I have already began my research into other resorts in fiji (thanks trip advisor!!) as I bid a farewell to the Shangri-La.
- Official Description (provided by the hotel):
- The resort is exclusively located on the beautiful 109-acre private Yanuca Island with its pure white sandy beach and crystal clear, coral rich seas of the exotic Fiji Islands. Only 45 minutes from Nadi International Airport, the island is connected from the mainland by a causeway.A traditional Fijian village is the inspiration behind the layout of the 442-room resort. Every guest room, suite and bure features a private balcony with spectacular views of the Pacific Ocean or the resort’s lagoon. Unlimited wired broadband Internet access is complimentary in all rooms. The Resort offers a range of activities, including water sports, scuba diving and golf, and a popular Kid's Club. A wide range of dining options are available, from Pacific Rim fine dining to informal fun dining at the poolside. Cultural shows highlight Fijian lovo, meke and firewalking rituals, South Pacific and Fijian Fire dancers.CHI, The Spa is a secluded spa village set away from the main resort, and provides the privacy and luxury of the largest Spa villas in Fiji. Four Oceanview and two Rainforest treatment villas feature relaxation areas overlooking either the Pacific Ocean or an exotic rainforest, with private garden patios, outdoor bath tubs, herbal steam room and outdoor showers. ... more less
- Reservation Options:
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- Also Known As:
- Shangri-La`s Fijian Hotel Yanuca Island
- Fiji Shangri La Resort
- Shangri La Fijian Resort
- Shangri Las Fijian Resort
- Shangri Las Fijian Hotel
- Fiji Shangri La Hotel
- Fiji La Shangri
- Fijian La Resort Shangri
- Fiji La Resort Shangri
- Shangri-La's Fijian Resort & Spa Fiji/Yanuca Island