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“beatiful but needs work”

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Shangri-La's Fijian Resort & Spa
Ranked #1 of 1 Hotels in Yanuca Island
Auckland Central, New Zealand
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“beatiful but needs work”
Reviewed March 16, 2014

Stunning resort but the staff have truly made this holiday for us.
Rooms are a bit tired, crap lighting and the power would cut out every now and
then. I love that the rooms were serviced twice a day though amd if ever we
needed more towels or anything they would bring them up in no time.
The food was over priced for what it was. I would have liked to have seen more
of a range of fresh vegetables and local produce.
Tips: take plenty of snakcs, water and alcohol. We very rarely ate lunch as it was
too expensive for what was on offer. You definitely need those snacks though
for in between times. Overall a beautiful resort with plenty of things to
do but like I said the staff made this holiday for us. Very beautiful people.

Room Tip: GO TO THE SPA!!! Above and beyond what I expected. Truly amazing!
See more room tips
  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
3 Thank Tia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,158)
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English first
Templeton, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 15, 2014

My husband and I stayed at the Shagri-La Fijian Resort for four nights on our way home from a trip to New Zealand. The resort is located about an hour from the airport and the cost for a taxi is about 100 Fiji dollars. We stay in a Deluxe Ocean Family room. Our views were spectacular! The people are so friendly. They cleaned our room in the morning and also did turn-down service in the evening. One of amenities housekeeping provide along with shampoo, conditioner, soap etc... is elastic hair ties! I did not pack any and was delighted when I saw they were complimentary! The resort is large so expect to walk a good amount. There are a lot of families with children here. We took advantage of the complimentary kayaking everyday.
Only a couple of negative remarks... 1) WIFI is available at the pools and lobby, but it is very slow. I could never get my tablet to connect. 2) The cost of the food is very expensive, and you have no other choice but to eat at the resort. We chose to only eat breakfast and dinner.

I would go back to this resort in a heartbeat. It is beautiful and friendly.

Room Tip: Deluxe family rooms are RIGHT on the beach.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carefree524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenmorgan, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 15, 2014

Had an amazing holiday and the kids thought it was great. Fijian staff were incredibly friendly and a credit to the resort! Anything extra outside of our package deal was expensive, but otherwise thoroughly recommend it as a family holiday!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
2 Thank Tammie I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 14, 2014 via mobile

We were not happy at all here. We had a 10-15min walk everywhere in the heat to the pool, restaurant, day spa, lobby, etc. The restaurant choices were very ordinary and food poor - far from 5*. The bed was rock hard. The kids club was miles away and didnt offer much. There wasnt bath facilities in the room either, we couldn't wait to leave for a better hotel.

Stayed March 2014
Helpful?
2 Thank 4kidsandcounting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lorn, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 14, 2014

I went with my daughter great time by both of us!
Day trips well organised by staff. if wanting to do activities by yourself. there is many to choose from they are great with kids, many activities for young children

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank karen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 13, 2014

The Fijian people are just delightful. They are very gentle and have a very strong sense of community and pride. I highly recommend spending some quality time with them. The beds are like sleeping on a cloud.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank Lynne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 12, 2014

We stayed at the Shangri-La the first week of March 2014 for our honeymoon. We had read mixed reports about the resort so were a little apprehensive. Our welcome was great. The Fijians are such welcoming people. We had a superior ocean view room on the top floor of the Golden Cowrie Wing which was fantastic. We didn't hear another person the whole time we were there and it was central to everything. After walking around the resort to check everything out I felt this was definitely the best section of the resort to be in.
The food was great. Breakfast was part of our package and we went to the adults only Golden Cowrie restaurant for breakfast each day. The buffet was great there. My wife got a flower in her each morning and it had a view out over the ocean. We loaded up at breakfast and didn't feel hungry for the rest of the day. If we did have lunch it was just a bowl of wedges at the Takali Terrace, which was right next to the Adults Only pool. Such a great spot. We always found a lounge chair to lie in, the staff were great at asking us for drinks and bringing them to us. For dinner I recommend you stay away from the Lagoon Terrace buffet, the food was great but for the two of us it cost $110 AUD. The Takali Terrace is the best option. Thai, Chinese or Indian food and it cost us $50 AUD. We each had a main that was enough to fill us and a couple of drinks. A massive difference when staying a whole week. The Bilo Bar was a great place for happy hour drinks. We also met a local 'David' who included everyone in 'Kava Time'.
The internet connection was non existent which was our only downfall on the trip. Even the internet in the internet café was painfully slow and non existent at times.
I'd also recommend that when you get to the airport you buy bottles of water and some alcohol or snacks. Beer is about $5.50, champagne $8 and a cocktail about $16. Not over the top and comparative to home but works out much cheaper if you get it duty free at the airport.
Overall I would definitely recommend the Shangri-La to stay at. We had a great time. So relaxing and nothing was too much trouble.

Room Tip: Definitely ask for a room in the Golden Cowrie wing if you are a couple.
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
4 Thank MJ0103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La's Fijian Resort & Spa

Property: Shangri-La's Fijian Resort & Spa
Address: Viti Levu, Fiji
Location: Fiji > Viti Levu > Coral Coast > Yanuca Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Yanuca Island
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La's Fijian Resort & Spa 5*
Number of rooms: 442
Official Description (provided by the hotel):
The resort is exclusively located on the beautiful 109-acre private Yanuca Island with its pure white sandy beach and crystal clear, coral rich seas of the exotic Fiji Islands. Only 45 minutes from Nadi International Airport, the island is connected from the mainland by a causeway.A traditional Fijian village is the inspiration behind the layout of the 442-room resort. Every guest room, suite and bure features a private balcony with spectacular views of the Pacific Ocean or the resort’s lagoon. Unlimited wired broadband Internet access is complimentary in all rooms. The Resort offers a range of activities, including water sports, scuba diving and golf, and a popular Kid's Club. A wide range of dining options are available, from Pacific Rim fine dining to informal fun dining at the poolside. Cultural shows highlight Fijian lovo, meke and firewalking rituals, South Pacific and Fijian Fire dancers.CHI, The Spa is a secluded spa village set away from the main resort, and provides the privacy and luxury of the largest Spa villas in Fiji. Four Oceanview and two Rainforest treatment villas feature relaxation areas overlooking either the Pacific Ocean or an exotic rainforest, with private garden patios, outdoor bath tubs, herbal steam room and outdoor showers. ... more   less 
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Also Known As:
Shangri-La`s Fijian Hotel Yanuca Island
Fiji Shangri La Resort
Shangri La Fijian Resort
Shangri Las Fijian Resort
Shangri Las Fijian Hotel
Fiji Shangri La Hotel
Fiji La Shangri
Fijian La Resort Shangri
Fiji La Resort Shangri
Shangri-La's Fijian Resort & Spa Fiji/Yanuca Island

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