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“Paradise”

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Shangri-La's Fijian Resort & Spa
Ranked #1 of 1 Hotels in Yanuca Island
Reviewed January 21, 2014

I booked this hotel and holiday purely to join my extended family who had already booked, so my choice of this place did not occur due to my usual perusal of internet reviews. After booking and checking other visitors feedback I began to find so many negative reviews of this place that my expectations were diminished.

Upon arriving we were prepared for an average experience.
Every day our group of 7 (adults and teenagers) were amazed that people found things to dislike about the place. This place is Mother Nature's paradise! I do like gorgeous interior design in luxury hotels and tend to veer towards stylish looking interiors in rooms and hotels, but was so happy with so many other more important things about this place that it has moved into my top spot for vacation destinations. The rooms are spacious with a heavenly bed. Ample storage for your clothes with a wardrobe in the bathroom area and the private balcony (lagoon view) does look out over the lagoon. (not just a glimpse, every room has sweeping views) The bedrooms have lovely wooden dark floors, white fresh bed linen (no daggy tropical coloured musty bedspread) and a plain pale linen curtain with sheer and blockout) The bathroom has lovely glass lit shelves and a freestanding wooden storage tiered shelf for extra toiletries. The toilet has it's own opaque door in the bathroom so others can have privacy. It also has an empty medium fridge if you want to take your own supplies. The private balcony meant that you can open the door wide and enjoy the air (also has a sliding screen if needed but we found no mosquitoes or flies during our stay) or pump up the aircon for a blast of crisp cold air when feeling hot.

Tip to save money and hassle: you don't have to drink bottled water. All 7 of us drank the tap water (just chill it in the fridge) and none of us got sick, so don't freak out about buying expensive bottled water if you don't want to bother.

Pros for me were: the delicious WARM water in the lagoon and pool.( average 30degrees at all times). I really dislike cold water (26 degrees and under), because to me it feels unpleasant, similar to a cold shower or bath. I really want to swim when I go to hot destinations, but if it's not warm enough, I find it torturous. Here I could wade in and out of this liquid paradise and enjoy either a vigorous swim or just a floating peaceful snorkel looking at the tropical fish. We would perch ourselves on one of the lounges under a shady tree or shelters and just look out over the water. From this spot was everything I could possibly want on a holiday. Water activities: free kayaks, paddleboards, catamarans, plus organised arranged activites(volleyball etc), food and drink to purchase from the little open air shops dotted around the pool.(coffee, cocktails, champagne, beer, smoothies, icecream, sorbets).

Then there were the drop dead views from every restaurant in the evenings with amazing sunsets and the sight and sound of lapping water at your feet. (tip: get an outside table if you can, but don't be grumpy if it doesn't happen every night as we all have to share with other guests)The food is on average about $38FJ per main dish, plus add on your cocktails, dessert etc and it can add up but to me I felt like the premium view that I was seeing made the meal worth every penny. My highlight dinner was an outside table at Takali restaurant. Delicious pan-asian food.

I also loved the way everything is open air with pleasant warm temperatures and gentle breezes. I'm not a fan of inside freezing airconditioned places when you are in a pleasant warm place which require you to take jumpers just to sit in the places.

Staff are gentle and kind and expect to be treated the same way.

Go to the adult breakfast place if you can. Its views and peacefulness are divine.
I just loved the whole trip and thought for the price they charge, this place is outstanding.

  • Stayed: January 2014, traveled with family
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7  Thank Choosy_and_hip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,240 - 2,246 of 3,644 reviews

Reviewed January 20, 2014

Awesome stay. Big complex with plenty of beach, grounds, pools and restaurants. Have visited many Fiji islands in the past (7), but will probably go to Shangri-la (on Coral Coast) in the future. Great staff. We went as a couple, but would def recommend for other couples, families etc.

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with shangri-la.com
2  Thank Nigel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2014

Great location! the pool and the beach for snorkelling with kids is perfect but the facilities and rooms are getting tired and need refurbishment. While there were four resturants open during our visit, the food options are limited and badly need a reveamp.


  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with shangri-la.com
1  Thank NZ_razzle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2014

A beautiful place to stay in a lovely spot on its own island separated from the mainland by a causeway. The facilities were wonderful and the kids loved the choice of pools. There is even an adults only pool for guests hoping to avoid noisy children. It is a long drive from the airport and takes more than an hour to get here. It is in the middle of nowhere sort of half way between Nadi and Suva. There is little point leaving the resort and so they charge exorbitant prices for everything, more expensive than Melbourne! If you're up to it you can get a taxi or walk to the nearest village for supplies of snacks and soft drinks and some alcohol to save a few dollars. Prices in the town are very good value. The cost of a return taxi to the loal village was less than the cost of one cocktail at the resort. Check-in was incredibly slow which was frustrating as we were so tired from the travel and it was so hot. They only had 2 staff at reception and a huge number of guests queuing. The staff were on 'Fiji time' too, which didn't help. The staff are very friendly and accommodating. Overall a lovely place to stay but I would never go again due to poor value for money.

  • Stayed: September 2013, traveled with family
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1  Thank Kelliell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2014

I am constantly amazed by people's criticisms of this hotel so much so I thought I had made a mistake booking it but it was too late - well thank goodness it was too late to change!. We travelled with 3 children, stayed 11 days and all loved it. Yes it is an older hotel but definitely not tired. I also love people always saying how much they travel and how this hotel is a let down. They never seem to say what a great pricing deal they got for the accommodation with breakfast!

Hotel chains rate their hotels in different tiers so if you only want the top ones check first as you are certainly not paying the accommodation prices you pay in Singaore or Sentosa or the Maldives!!

The staff make this hotel. We were met with smiles, genuine warmth and friendliness by all. Many knew our names after only a few days. Ace and Marley in the pool for basketball in the mornings and volleyball in the afternoons were an absolute highlight! The food in Fiji is expensive - you are in a remote setting............. Anyone who says there is nowhere to eat outside of the hotel did not try too hard. For a change there is always Gecko's over the road or Tom Lou's - we ate at both more than once and they were terrific. The firedance at Gecko's was a wonderful evening. That said, the whole point of staying at a resort like this is so that you don't have to go anywhere!!!!

Every night it was a highlight to come back to our room to see how the turndown service ladies had arranged the children's teddies - it just further added to the personal touch. People forget this is a 1400 room hotel and have unrealistic expectations. Again wanting to not pay much but have everything.

Personally, I did not love the throng of the breakfast but after a day or so you get used to it. They manage to cater for 1000 people extremely well. Again, someone complained they had to wait for a table - yes if you choose to go to breakfast from about 9.45 you will have to wait - we never waited more than 10 minutes. Again, for us not a deal breaker, after all you are on holiday so relax! There is an adult's only pool and breakfast to cater for quietness if you are a couple.

The sports available are fantastic and the kids had a ball snorkelling, standup paddling, kayaking and on the catamaran. You can also go out on the Banana or Couch or go out fishing (those are an added cost though). We played Putt putt, table tennis and pool - great family fun. My 10yo boy loved the soccer and cricket in the afternoon!

My girls and I had a great time grass skirt making with Alfred - he was so much fun!

The BULAtin tells you what is happening every minute of every day. To say there is not enough to do is your own fault.

The lighting ceremony with Ace was so moving, watching the boys scale the coconut palms and kava time (although not too keen on the taste!) all very special. The Village tour fantastic.

If you want to write a 2km review complaining you will definitely find things to complain about e.g.; towels - really!!!!! Did you know they were having laundry problems? We only got 1 towel (not that we would find that a holiday breaker anyway!) and rang and they raced 3 up within 10 minutes and then the service centre called back to make sure we had them! How can you complain about that!

The food at Takali & Golden Cowrie - devine! Easy and relaxing - the Beach Bar.

If you go to this hotel with the attitude of having a good time, enjoying the genuine warmth of these beautiful people and the numerous facilities that are available you will have a wonderful time. As people seem to love to do, I could list the numerous hotels we have stayed at and the varying prices we have paid as if this somehow validates the review. Given the price of this hotel, you certainly get more than your money's worth!

Relax and enjoy being on Fiji time!!!

Room Tip: The Ocean View Rooms do have a lovely outlook to the ocean but are away from the pool. We had 2 Lag...
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  • Stayed: January 2014, traveled with family
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15  Thank Frequent T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2014

A great hotel in a beautiful area perfect for family's with children. Nice beach and swimming pool area and good for snorkeling though no coral. Enjoyed our stay ( 4 days). Good buffet in the evenings and good breakfast but to expensive as all the shops on the resort have high prices. I think a lot of people are disappointed in this. Not much to do outside of the resort area without taking a bus or taxi. Free sailing and kayak on the beach. Might stay here again but not more than a couple of days as even if the room prices are reasonable you still use have to much money on food and entertainment when you have children with you.

Room Tip: There are several places to eat outside the resort gate.
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  • Stayed: January 2014, traveled with family
    • Value
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Thank Sonjamik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2014

We have been to Fiji before as a couple so we were very keen to find a family resort for our little fella that is 18 months. The location is beautiful and we had a very relaxing holiday. The staff at the resort were lovely and very good with kids, they even stopped our little man from escaping from the buffet on a few occasions. We hired a nanny one of the nights so that we could have a relaxed dinner and she was very pleasant and interacted well with him and the rate is very reasonable. The Lagoon pool was great for the little fella as he could use the baby pool without needed us to hold him all the time and there are a number of small pools for the little ones. We got a puncture in our stroller on our second day that could not be fixed and the resort very kindly lent us one for the duration of our stay. The cocktails at the resort were beautiful. The spa was also beautiful and the treatment very relaxing.

The resort itself is need of a major overhaul especially when you visit other Shangri-La's such as Sydney you expect a certain standard. All areas were tidy it is the buildings itself that need the work. There are tiles missing around the pool and in turn when ended up with rips in two pairs of swimmers belonged to our little boy. Our room was serviced everyday but we had to get towels on a number of occasions and we did not get enough fresh ones. There was no operating fan in the bathroom so the tiles became very slippery after use and we kept having to put towels down on the floor. We had a very old TV and if you moved it a certain direction the signal would go. The food is a bit hit and miss and very over priced. We brought snacks from Australia for our little boy and went to the supermarket one day to stock up on water coke wine etc. We stocked up at breakfast and then got lunch from the grab and go section in the pizzeria. We eat outside the resort on two nights which was very enjoyable.

  • Stayed: January 2014, traveled with family
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1  Thank Venessa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La's Fijian Resort & Spa

Address: Viti Levu, Fiji
Location: Fiji > Viti Levu > Coral Coast > Yanuca Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Yanuca Island
Price Range: $160 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Fijian Resort & Spa 5*
Number of rooms: 442
Official Description (provided by the hotel):
The resort is exclusively located on the beautiful 109-acre private Yanuca Island with its pure white sandy beach and crystal clear, coral rich seas of the exotic Fiji Islands. Only 45 minutes from Nadi International Airport, the island is connected from the mainland by a causeway.A traditional Fijian village is the inspiration behind the layout of the 442-room resort. Every guest room, suite and bure features a private balcony with spectacular views of the Pacific Ocean or the resort’s lagoon. Unlimited wired broadband Internet access is complimentary in all rooms. The Resort offers a range of activities, including water sports, scuba diving and golf, and a popular Kid's Club. A wide range of dining options are available, from Pacific Rim fine dining to informal fun dining at the poolside. Cultural shows highlight Fijian lovo, meke and firewalking rituals, South Pacific and Fijian Fire dancers.CHI, The Spa is a secluded spa village set away from the main resort, and provides the privacy and luxury of the largest Spa villas in Fiji. Four Oceanview and two Rainforest treatment villas feature relaxation areas overlooking either the Pacific Ocean or an exotic rainforest, with private garden patios, outdoor bath tubs, herbal steam room and outdoor showers. ... more   less 
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Also Known As:
Shangri-La`s Fijian Hotel Yanuca Island
Fiji Shangri La Resort
Shangri La Fijian Resort
Shangri Las Fijian Resort
Shangri Las Fijian Hotel
Fiji Shangri La Hotel
Fiji La Shangri
Fijian La Resort Shangri
Fiji La Resort Shangri
Shangri-La's Fijian Resort & Spa Fiji/Yanuca Island

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