All we wanted was a simple but nice wedding. The problems started when they double booked our reception venue and then management turned around and told us that they had a fantastic database that doesn't allow double bookings ... go figure that out!!!
Then there were the simple details that they would confirm and then get wrong! The Mercedes and hire car we booked were charged to us at hundreds of dollars and they wouldn't have even been road worthy in Australia.
Now, 4 months later we still do not even have a record of our marriage. This was something that came included in our wedding package but has been botched with incorrect details and constantly sent back.
The Fijians are all smiles and extremely lovely people, but even the simplest of weddings was too much for this so called 4 1/2 star resort to maange. In saying that, their Management team leaves a lot to be desired!
Don't expect what you would in other Shangri-La hotels. The high price is not offset by high quality.More
- Free Wifi
- Breakfast included