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“Fantastic Value and Great Service”

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Novotel Suva Lami Bay
Ranked #1 of 1 Hotels in Lami
Reviewed April 22, 2011

Once we got our room changed to the new side of the hotel it was great. The rooms were modern, clean and comfortable. The staff was very attentive to our needs and went out of their way to make sure that we had everything that was needed. The location is on the main road but all the rooms look out over the bay and don't get any of the traffic noise. I don't think you can get a nicer location close to Suva. Our rate included the breakfast buffet which was excellent. We stayed for nine days and the hotel even gave us internet access for no charge due to the length of stay. It was not walking distance to anything but we had a rental car and it was a great base for exploring in the Suva area. We are coming back to Suva and will definitely stay here again.

  • Stayed: April 2011, traveled as a couple
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Thank Sandcrest1361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonHarper, General Manager at Novotel Suva Lami Bay, responded to this reviewResponded November 13, 2011

Dear Sandcrest1361

We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback.

It is great to hear your positive comments with regards the team's attentiveness. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, particualrly the breakfast team who continue to receive great comments

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Do not forget to ensure you get a superior standard room book online at Accor's website.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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580 - 586 of 642 reviews

A TripAdvisor Member
Suva
1
Reviewed April 19, 2011

Checking into the Hotel was quick and easy, the staff was expecting me and was ready. There was renovation going on outside the room which i checked into so i wasnt able to sit outside beside the sea and have drinks with my partner, as previously i have been to the hotel and saw that there were tables and chairs placed outside the room where i checked into. This was the main reason why i have requested for this particular room. Never the less(a bit uncomfortable) we did placed the table and chairs which was in the room outside and had drinks :) this might be a simple issue but I would have loved to sit outside my room and look at the stars while me n my parter shared our moments.

Thank You
Navin

  • Stayed: April 2011, traveled as a couple
    • Value
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonHarper, General Manager at Novotel Suva Lami Bay, responded to this reviewResponded November 13, 2011

Dear Suva

We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive and constructive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also I am sorry that not all of your experiences met your expectations - please allow me to expresss my sincere apologies.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Hamilton
1
Reviewed April 18, 2011

When I travel to Suva on business, I always stay at the Novotel as it is in a great location (5-10 minutes from Suva), beside the water. The people are very friendly, the service and facilities are great (clean) and there are a number of conference rooms to hire. The restaurant has a good menu and the quality is also high.

  • Stayed: April 2011, traveled on business
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonHarper, General Manager at Novotel Suva Lami Bay, responded to this reviewResponded November 13, 2011

Dear Hamilton

We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. about our location , facilities and the staff. I will share your comments with our team, especially the housekeeprs and food and beverage teams they will be delighted.

I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Mwlboirne
1
Reviewed April 18, 2011

Has small but comfortable rooms with balcony looking out to Lami Bay.
Located about 4km from Downtown Suva on the Queens Road towards Nandi.
My room was overlooking the pool & bay. The Pool has a small waterfall feature which is off at night but came on at 6am for an unwanted early wake up call.
Check in & out was quick & meals were very good. You can watch the fish in the bay next to the open air restraunt.

  • Stayed: April 2011, traveled solo
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonHarper, General Manager at Novotel Suva Lami Bay, responded to this reviewResponded November 13, 2011

Dear mwlboirne

We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback.

We do apologise for the early morning wake up call and we will follow up on this as it is a valid point. It is a nice and convenient location with good proximity to Suva and even remote enough for some fish feeding after breakfast.

I will share your comments with our team, especially fron office and the team in the restaurant. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2011

The quality for The Room Rates offered are exceptional . The only negetive is the A Club priviledges which are unknown and does not provide any benefits.
The location though a bit away is very convineient for Travelers with cars. I will recommend the Hotel to all my Friends and associates.

  • Stayed: March 2011, traveled on business
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Thank Raghu R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonHarper, General Manager at Novotel Suva Lami Bay, responded to this reviewResponded November 13, 2011

Dear Nadi

We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback, however when next staying with us please do contact me personally to understand the confusion more clearly regarding our A Club loyalty program - as the staff receive extensive training on what are guests are entitled.

Also tell your family and associates that if they are travelling without cars we do have a complimentary shuttle we runs at schedule times in the morning and afternoon to Suva

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Auckland
1
Reviewed March 29, 2011

A very pleasant experience overall. However, it is the little things, like there should always be a face cloth in the bathroom for us wet shavers. As Suva is very hot and sticky, when on business we often need to shower more often during the day, so at least 4 towels supplied would be a good idea. The superior rooms are excellent, with the ocean view. From a safety point of view, in the main bar area, the rail across the deck by the sea needs to be guarded with safety glass or similar in case of small children wandering in to a dangerous area.

  • Stayed: March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonHarper, General Manager at Novotel Suva Lami Bay, responded to this reviewResponded November 13, 2011

Dear Auckland

We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive constructive feedback regarding your stay with us.

I will share your comments with our Housekeeping team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Also the saftey rail is in place and this ensures that we are providing a safe environment for all of our guests.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2011

  • Stayed: March 2011, traveled on business
    • Value
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    • Service
Thank Norman G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SimonHarper, General Manager at Novotel Suva Lami Bay, responded to this reviewResponded November 13, 2011

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Suva Lami Bay

Address: Queen Road, Lami Bay, Viti Levu, Fiji
Location: Fiji > Viti Levu > Lami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Lami
Price Range: $104 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Suva Lami Bay 4*
Number of rooms: 108
Official Description (provided by the hotel):
Situated overlooking the gorgeous Bay Of Islands, 15 minutes from the vibrant Fijian capital of Suva, Novotel Suva Lami Bay is the ideal destination for business or leisure. Most of the 108 rooms feature balconies with views of the lush tropical garden or picturesque Lami Bay. Fun local activities including diving, snorkeling and sailing are easily arranged by the ATS Tour Desk staff within the hotel. ... more   less 
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Also Known As:
Novotel Suva Lami Bay Hotel Lami
Tradewinds Hotel Suva

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