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“Great family holiday”

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Hilton Fiji Beach Resort & Spa
Ranked #5 of 8 Hotels in Denarau Island
Certificate of Excellence
Reviewed September 12, 2013

We had a fantastic time at the Hilton & were really happy with our room even though it was far from the pool & Resturant; it was a lot bigger than the other rooms we looked at & very quiet. I did notice that the pool area was a bit devoid of life & warmth staying at a 5 star resort they should definitely think about solar heating it & also maybe add some music or a spa? We visited the Sheraton & found the difference between the 2 resorts was big especially in the pool area it seemed to be a lot more impressive & inviting. The staff were very friendly & we will come back again although maybe try a few of the other resorts too. Oh & more fruit at the breakfast (ie tropical fruits mangoes etc) would be great too

Room Tip: If you need extra room for children stay 3707 or below but be aware it is a 10mim walk to the pool
  • Stayed: September 2013, traveled with family
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Thank Jenetica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FredericLebegue, General Manager at Hilton Fiji Beach Resort & Spa, responded to this reviewResponded September 16, 2013

Bula Jenetica,
Thank you very much for your comments about your stay. we are of course very pleased that you have had such a great time with us.
The Recreation Team organizes activities around the pools several times/day. These activities take place mostly in the ‘family section’ of the pool, so that the serenity of the adults only section is not compromised.
There is a new spa pavilion next to the pool, that was already operational when you stayed with us.
The team and I do hope that we will have the pleasure of having you back very soon.
Vinaka.
Frederic Lebegue
General Manager - Fiji Beach Resort & Spa Managed by Hilton

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2,009 - 2,015 of 3,227 reviews

Reviewed September 9, 2013

The resort, room and staff were all lovely but the 7 square swimming pools were very disappointing. All were lined with deck chairs from every angle so everyone is just sitting staring in to the pool at you - I dared not splash for fear of disturbing someone! There is also no shade at all so this limits your time lounging in the water on a hot day. Some may not be bothered by this and we could not fault the rest of the resort at all - except for the bed being very hard. They did provide us with a lovely topper pad for this which helped. The happy hours at the the bar were very happy as they make some mean cocktails and the beautiful beach front location was fantastic. All in all a lovely stay but probably wouldn't stay again due to being such water babies!

Room Tip: It's quite a spread out resort so try to get something central. However, they do have golf cars...
  • Stayed: August 2013, traveled as a couple
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Thank DUNCandMINS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FredericLebegue, General Manager at Hilton Fiji Beach Resort & Spa, responded to this reviewResponded September 16, 2013

Bula DuncandMins,
Thank you very much for your kind words about the resort and the team.
We indeed have a number of deck chairs around the pool, which is not only a necessity, but also a very common occurrence in a resort pool. I am not sure that staring at people in the pool is what keeps our guests busy all day, but the pool area is wide enough to avoid splashing guests who are 3 to 4 meters away from the edge. The umbrellas around the pool are also there to provide shade.
The team and I look forward to welcoming you in a villa with a private pool for your next visit.
Vinaka.
Frederic Lebegue
General Manager - Fiji Beach Resort & Spa Managed by Hilton

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Reviewed September 9, 2013

We stayed in a 3 bedroom penthouse with extended family (4 adults / 3 children) the room was amazing views from every angle. Hotel was quiet which we enjoyed - we enjoyed the watersports and pools. would recommend. had previous stayed at Raddison Fiji and found it to hectic.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
2  Thank GoldCoastLena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FredericLebegue, General Manager at Hilton Fiji Beach Resort & Spa, responded to this reviewResponded September 16, 2013

Bula GoldCoastLina,
Thank you very much for your review. We are thrilled that you have had such a great time with your family, and certainly look forward to your return.
Vinaka.
Frederic Lebegue
General Manager - Fiji Beach Resort & Spa Managed by Hilton

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Reviewed September 8, 2013

Overall experience was good here, beautiful views from our room, friendly staff, beach were relatively clean and not too busy.

Couple of things that can be improved here: We had informed Housekeeping several times that we didnt need the turn-down service because we put our 1 yo boy to sleep at that time.Though Housekeeping kept knocking on our door for turn-down for all the days during our stay.

Also walls are a bit thin. can hear everything from neighbors next door and upstairs.

Overall service is a bit slow. Have waited upto an hour for services such as housekeeping, maintenance, in-room dining, luggage pickup. When we'd call in, they'd say they'll be there shortly. Have even had to call in a second time to check if they are still coming.

I have been told from friends and family that in Fiji things tend to work on "Fiji-Time", but I doubt it applies to staff at a premium rate resort. For the price you are paying to stay here I definitely think staff can be a little more switched on. But overall this was a pleasant stay.

  • Stayed: August 2013, traveled with family
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Thank quintesson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FredericLebegue, General Manager at Hilton Fiji Beach Resort & Spa, responded to this reviewResponded September 16, 2013

Bula quintesson,
Many thanks for taking the time to share your feedback further to your stay with your family.
Whilst I read with great pleasure that you have had a good experience here, I have also noted your comments about the service shortfalls that you have gone through, and for which I would like to apologize.
We are indeed on top of ‘Fiji time’, so that it remains enjoyable without affecting the level of service that you expect and deserve from a Hilton hotel.
Thank you once again and we look forward to having you and your family back here very soon.
Vinaka.
Frederic Lebegue
General Manager - Fiji Beach Resort & Spa Managed by Hilton

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Reviewed September 8, 2013

In the past we have stayed at another resort when visiting Denarau (which was good) but we preferred the Hilton much more. It was fantastic for our children (3 and 5) who loved the complimentary kids club and the water toys in the pools (noodles etc). The childrens menus were perfect for us and they also ate free in the restaurants. There was no shortage of loungers and the size of the resort meant that not everyone was crowded around one pool which made it seem much more relaxing than other resorts. The rooms were well equipped and had great views. We will definitely be back!

  • Stayed: September 2013, traveled with family
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2  Thank MTHL2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FredericLebegue, General Manager at Hilton Fiji Beach Resort & Spa, responded to this reviewResponded September 8, 2013

Bula MTHL2013,
Thank you very much for sharing your impressions of the resort with the TripAdvisor community.
You have listed a number of the key assets of the resort, and I am thrilled that you and your family have enjoyed your time in Fiji so much.
The team and I look forward to having you and your family back with us very soon.
Vinaka.
Frederic Lebegue
General Manager - Fiji Beach Resort & Spa Managed by Hilton

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Reviewed September 7, 2013 via mobile

Four of us stayed in the 2 bedroom penthouse for a week. This was our 12th trip to Fiji ( 4 at this hotel ). Still a great hotel. The best on Denaru. Hotel shows signs of wear although did not both us. We head to Fiji when we can because it is a simple family holiday where we all spend time together.

The staff are always great and adore children.

The walk back to the rooms ( the penthouses are far from the pool ) is long however after the amount of food, beer and wine you have throughout the day you can do with the exercise.

Will no doubt be back again soon.

  • Stayed: December 2012
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Thank 12madijack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FredericLebegue, General Manager at Hilton Fiji Beach Resort & Spa, responded to this reviewResponded September 8, 2013

Bula 12madijack,
Many thanks for your review, and loyalty to the Hilton when staying in Fiji.
It was great to read that we have managed to meet your expectations, and that you will again choose us in the future.
We do look forward to your 5th stay with us!
Vinaka.
Frederic Lebegue
General Manager - Fiji Beach Resort & Spa Managed by Hilton

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Reviewed September 5, 2013

We just returned from 8 days at this hotel with a 3 year old and 18 month old. We were there two years ago with just one little person. Overall the hotel was lovely, and staff always warm and friendly. There is also a brand new kids club. My husband got quite ill while there and the service finding us a doctor and then getting hold of prescriptions was fantastic. Our nanny for the kids was also wonderful.

My biggest issue is for the price you pay the facilities really need a facelift. We stayed on the maravu side close to kids club, having initially been placed a good 15 minute walk up the other end of the resort. Not good with two kids in tow. Though the initial room was in much better condition. And the pool should also really be better heated. The wind seems to come through in the afternoon and you shouldn't in a beach resort need to think twice before hopping in the pool.

It's a great family holiday....but for the price I think the place needs a bit of a facelift.

Room Tip: Closer to kids club seem older but easier with kids, if your a couple to up the other end
  • Stayed: August 2013, traveled with family
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1  Thank Lisa2105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FredericLebegue, General Manager at Hilton Fiji Beach Resort & Spa, responded to this reviewResponded September 8, 2013

Bula Lisa2105,
Thank you very much for taking the time to share your impressions of the resort.
First of all, I do hope your husband has fully recovered. I am glad that you were extended all the necessary assistance when needed.
I have read your comments about the condition of some areas, and can assure you that our on-going maintenance programme and soft refurbishment schedule will take care of this. You have noticed that we have a new kids club, as part of the on-going enhancements of the facilities.
We have had unusually cool weather in Fiji lately, and this is unfortunate that it took place while you were here.
We do look forward to having you very soon, for a another great, warm, family vacation.
Vinaka.
Frederic Lebegue
General Manager - Fiji Beach Resort & Spa Managed by Hilton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Fiji Beach Resort & Spa

Address: Denarau Island, Denarau Island, Viti Levu, Fiji
Phone Number:
Location: Fiji > Viti Levu > Denarau Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Denarau Island
#2 Family Hotel in Denarau Island
#2 Romantic Hotel in Denarau Island
#5 Spa Hotel in Denarau Island
#5 Luxury Hotel in Denarau Island
#5 On the Beach Hotel in Denarau Island
Price Range: $127 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Fiji Beach Resort & Spa 5*
Number of rooms: 297
Official Description (provided by the hotel):
What's your idea of the perfect escape? Perhaps it's spending precious time together as a family. Maybe you want to rediscover romance, in a setting that's simply breathtaking. Or perhaps you'd rather enjoy relaxing spa treatments and superb cuisine...For sheer romance, a glorious honeymoon, your best family break ever or a golfer's dream holiday, Hilton in Fiji makes the perfect setting. Welcome to your perfect escape. ... more   less 
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Also Known As:
Fiji Beach Resort And Spa Managed By Hilton
Fiji Beach Resort & Spa Managed By Hilton Hotel Denarau Island
Hilton Fiji Beach Resort & Spa Denarau Island
Hilton Denarau Island
Fiji Hilton
Denarau Island Hilton

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