Just recently came back from and overnight stay at the Sofitel Fiji Resort and Spa. Unfortunatley arriving at the hotel from our island accommodation in the morning at 9.45am we were told our room would not be ready until 2pm and being an A Club member we were very disappointed as we had less than a 24hr stay at the hotel due to flight the following day. After waiting to 2 hrs and sitting around in front of reception we finally asked if our room was ready and yes it was but no one bothered to come over and tell us.
The room was average and starting to show it's age but still comfortable. Had lunch at the famoous "Salt" restuarant...the service was terrible...very slow to sit us down and serve us and the food was not that great, fortunatley we went to "V" that night and the food was faultless including the service.
Pool was great plenty of room but most of the lounges were reserved which was not the policy of the hotel but the hotel was not removing towels as their policy says.
Overall impression "Not bad" for a big chain hotel BUT managament need to fine tune their staff and keep a finger on the pluse.
Would I stay again? YES but only because it is good for an overnight stay to connecting flights.
- Official Description (provided by the hotel):
- Sofitel Fiji Resort and Spa is located on beautiful Denarau Island. This five star Fiji resort overlooks the beachfront, adjacent to the world class Denarau Golf and Racquet Club. Our Fiji beach resort offers 296 rooms, each with a private balcony. Other features at this Fiji luxury resort include a private beach, wedding chapel, swimming pools, three restaurants, four bars, an international health spa, and one of the largest ballroom on the island. A bustling marina and cultural temples are located nearby. ... more less
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- Also Known As:
- Sofitel Fiji Resort And Spa
- Sofitel Fiji Hotel Denarau Island
- Sofitel Denarau Island
- Denarau Island Sofitel
- Sofitel Fiji Resort & Spa Denarau Island