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37 - 42 of 4,452 reviews
Reviewed 4 weeks ago

Staff as always in these beautiful islands, delightful.
Rooms great quality. Some renovations occurring but minor and never detracted.
Meals and drinks absolutely outrageous pricing and detracts from the venue .... And frankly all the similar Denerau resorts. We Group of 3. 6 glases of Chardonnay, 6 glasses of beer. 3 meals ...nothing special. Over $700 Fijian. 1 beer $19. One glass....an eighth Chardonnay balloon, ave quality, which could be argued as a standard measure. ..$22
Beach club... No kids... Good initiative and great staff and service....ludicrous pricing.
So if you see a package to a Denerau resort for say $3k. Just double it to reasonably eat and drink.

Room tip: If want to join no kids beach club book rooms 200+
Date of stay: September 2019
    • Rooms
    • Cleanliness
    • Service
1  Thank Bob100Northland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent_Macquet, General Manager at Sofitel Fiji Resort & Spa, responded to this reviewResponded 3 weeks ago

Bonjour Bula Bob100Northland

Thank you for your feedback. We are sorry for the price experience not being as expected and the inconvenience caused from the renovation works. However, we are glad to know that your likes the rooms and enjoyed your time at the Beach Club with our great staffs and service.

We look forward to welcome you back once the whole renovation has completed to experience our new facilities.

Best regards
Vincent Macquet
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We stayed here for four nights in a room that badly needs redecorating and upgrading. It was clean and comfortable but certainly not worth what we paid for it. The bathroom In fact everything at the Sofitel was very expensive. The drinks are grossly overpriced as is the food. There are better eating and drinking places down at the Port. The staff at the resort are fabulous - very friendly and helpful -

Date of stay: September 2019
    • Rooms
    • Cleanliness
    • Service
2  Thank aotearoanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

SOFITEL!
You put on the best trip we have had to Fiji yet!
From your lovely staff to your amazing kids club you really have it all.
The pool is amazing and is safe for all ages, the water slide is also super fun, safe and great for all ages!
We spent some time in the new adults only beach club and were blown away by just how amazing it is, definitely worth a look!
Restaurants are top class, there’s something for everyone weather you want to dine in style or snack by the pool they have everything!
The room we had was dated and a little run down, BUT some friends of ours had a mock room of the new style after Reno’s and I will be back to check it out once it’s renovated, the rooms are clean and kept to a good standby the wonderful staff.

I would just like to express how happy we were with our stay!
You have the most amazing staff and you should be proud Sofitel!
There’s is one babysitter/nanny in particular who goes above and beyond her name is Tina I would highly recommend her she will love your kids as if they were her own.
We were very sad to leave and will definitely be back.
A special thanks to David by the pool he’s amazing and so welcoming.
I cannot rave about this place more!
Top show Sofitel thank you :)

Date of stay: September 2019
Trip type: Traveled with family
2  Thank mrsssutherland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent_Macquet, General Manager at Sofitel Fiji Resort & Spa, responded to this reviewResponded 3 weeks ago

Bonjour Bula mrsssutherland

We appreciate you taking our your time and writing to us regarding your recent holiday with us. We are extremely thrilled to read that we had the best holiday with our lovely staffs, amazing kids club, amazing pool and super fun water slide and amazing time at the Waitui Beach Club. We will pass your message to the team esp the staffs names mentioned for their outstanding service.

We surely look forward to welcome you back for another great holiday with us.

Vinaka
Vincent Macquet
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

this is our third time here wonderful staff get club and amazing new rooms
Special mention to Maria Kenny and paulini at the club and the beautiful Georgina at the spa. She does the most amazing massages and facials thank you

Date of stay: September 2019
Trip type: Traveled as a couple
Thank Jane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent_Macquet, General Manager at Sofitel Fiji Resort & Spa, responded to this reviewResponded 4 weeks ago

Bonjour Bula Jane W

Thank you for sharing your recent holiday experience with us. We are thrilled to read that you had the most amazing holiday with amazing new rooms and our wonderful staffs who well looked after you. We will pass your message to the team esp to the staffs names mentioned for their outstanding service.

It is an honor to welcome you back in the near future for another amazing holiday with us.

Vinaka
Vincent Macquet
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

I’m pretty sure whoever gave this hotel its 5 star rating only saw the beach club rooms! Our room is not what I would call 5 star, don’t get me wrong it’s comfortable enough & clean but it’s very dated, if you like the sound of constant gurgling & water running in the toilet then room 235 is a must! The grounds are lovely as is the pool but five star should be five star throughout!
The staff here are friendly on arrival but after that you’re just a number, very little info available as to how to get around so do your research.
The buffet is expensive for what you get, limited choice & very basic food, the best option is the very tasty Kokoda & the wok station, the waiting staff are not great either, very polite but slow to clear your table, keep hold of your cutlery or you’ll need to steal more from another table as you pass by.
For as expensive as Fiji is this was not a great choice of hotel.

Date of stay: September 2019
Trip type: Traveled as a couple
1  Thank stevemartinwright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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