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“Lovely place to spend time with family”

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Sofitel Fiji Resort & Spa
Ranked #6 of 8 Hotels in Denarau Island
Certificate of Excellence
Australia
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Lovely place to spend time with family”
4 of 5 bubbles Reviewed January 2, 2014

We chose to stay at the Sofitel as it was the venue for a family wedding. Wonderful place for a wedding with the beautiful white washed chapel on the beach. The resort was a great place to spend a few days before and after the wedding. Large enough to have enough space and privacy but not too big that you felt like a number. The pool area was magnificent for adults and children. Choice of restaurants meant we didn't have to leave the resort however if we did Denaru Marina was only a short bus or taxi ride away. The rooms were spacious enough however as we had paid for a superior room I didn't see what the difference to the luxury rooms was. Only difference I could tell was the sound dock and shower instead of step over bath. didn't quite equate value wise for me liking. Having a room on second floor near the chapel end provided lovely views and very quite. shortish walk to pool and restaurants got a bit hot in the heat of the day but probably needed after the magnificent daily buffet breakfast.

Room Tip: We enjoyed being on the second floor towards chapel. Nice and quiet, lovely views from balcony.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TinTintheTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,354 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (773)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
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English first
Sydney
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed January 1, 2014 via mobile

This hotel isn't up to Sofitel's usual standard it needs a makeover but it is still comfortable, the family room well located, good beds and air con, lovely gardens, pool and beach but I have to mention how dreadful the buffet breakfast experience has been it is all over the place like a dogs breakfast, people look stressed, understaffed, queues, the fruit tasted of being chopped on onion board, fetid smell near the juice stand, minor birds inside picking at table left overs which weren't cleared our whole breakfast, basically you are shown to a table and then you join the throngs... Truly it's very unpleasant. Our buffet dinner experience wasn't much better without the offer of a drink on being seated, we had to seek out drinks at the bar ourselves, food running out and slowly replenished whilst queues line up for stir fries. Sofitel you are sadly let down by the food presentation and management at this hotel.

Stayed January 2014, traveled with family
Helpful?
1 Thank OliverSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mt. Pleasant, SC
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed December 31, 2013

We stayed at this location for three days prior to our cruise. The property grounds are beautiful. The pool is great. The staff is very friendly and caring. Seems very "family friendly". Would stay there again.

Room Tip: Be sure to ask if your room is in the "smoking wing" or you may be surprised by those allo...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grouper1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunedin, New Zealand
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed December 28, 2013

The property itself is beautiful. Congratulations to your the landscaping crew, they seem to
do such a great job!

Check in was fast, and I appreciated the cold comp juices while standing at the desk.

Really impressed with the staff. Unfortunately I lost the paper that I used to write down the names of the staff, but the porters were so very helpful and friendly ( I think one of Joseva?..there were two we dealt with.. him, and a older man) on during the later afternoon/early evening on 16.12.13, and all the staff on that same night in the bar on the lobby level, I think its called the Breeze bar?..These people were terrific. They gave us really great customer service, and made some pretty delicious drinks!

The only thing I wish they would change, would be for there to be a small bar with also light meals/snacks available overnight. I know there is room service, but my brother and were wanting a drink not in our room after our dinner, but everything was closed, so we went on a tiki tour walking down the beach to the other hotels to see. Upon our return we just got drinks charged to room service.

The room was very clean, and I really loved the Pure Fiji amenities.

Overall, I would like to let management know what great service the staff at Breeze ( evening of 16.12.13 ) and the porters ( on 16th evening & 17th morning ), and to the landscaping guys

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JEC15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chennai
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed December 25, 2013 via mobile

Room locks don't open with the keys provided!! Half opened products in the mini bar... No action even after multiple complains... Staff just don't bother... Daily complimentary amenities like milk , water, suger etc. Just doesn't get replenished...bathroom leaks... Long line for morning breakfast which is understaffed... Definately not 5 star service.... Highly dissapointing!

Stayed December 2013, traveled as a couple
Helpful?
4 Thank nishta p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 25, 2013

Stayed at the sofitel several times. Best hotel on Denarau. Great food, service, room , cleanliness and staff. Four great eating places and two bars with live music. Close enough to the marina to walk or catch bula bus to visit lots more eateries and shops. Always friendly and helpful. Will return again soon.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank jrosita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed December 25, 2013

Great Hotel, average service, very average food, you get sick of the same junk food served in each of the different restaurants, just a different surrounding, needs to have a better selection of fresh food. Terrible Fiji belly on the last night. staff forgot wake up call at 4am as booked for early flight back to Oz, they also forgot the breakfast that we paid for. Rooms are fine, clean and cool. plenty if bottled water which was great given the hot temps. Great family place, brilliant kids club, beautiful caring people. Would go back, but would seek healthy eating ideas, you get sick of pizza and chips and fatty junk food after a while.

Room Tip: as long as air con works you will be right, its damn hot
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DebMD73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel Fiji Resort & Spa

Property: Sofitel Fiji Resort & Spa
Address: Beachfront, Denarau Island, Viti Levu, Fiji
Phone Number:
Location: Fiji > Viti Levu > Denarau Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Denarau Island
#4 Romantic Hotel in Denarau Island
#5 Top resorts Hotel in Denarau Island
#5 Family Hotel in Denarau Island
#5 Luxury Hotel in Denarau Island
#6 Spa Hotel in Denarau Island
#6 On the Beach Hotel in Denarau Island
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Fiji Resort & Spa 5*
Number of rooms: 296
Official Description (provided by the hotel):
Sofitel Fiji Resort and Spa is located on beautiful Denarau Island. This five star Fiji resort overlooks the beachfront, adjacent to the world class Denarau Golf and Racquet Club. Our Fiji beach resort offers 296 rooms, each with a private balcony. Other features at this Fiji luxury resort include a private beach, wedding chapel, swimming pools, three restaurants, four bars, an international health spa, and one of the largest ballroom on the island. A bustling marina and cultural temples are located nearby. ... more   less 
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Also Known As:
Sofitel Fiji Resort And Spa
Sofitel Fiji Hotel Denarau Island
Sofitel Denarau Island
Denarau Island Sofitel
Sofitel Fiji Resort & Spa Denarau Island

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