We (Mum/Dad & 3 children ages 1, 4, 5) stayed at the Sofitel overnight enroute to the Yasawa Islands. We stayed here because we were meeting a friend and it was convenient to get to the Marina.
Don’t get me wrong I enjoy five star experiences and the hotel itself is nice (foyer is impressive) but really when it comes down to it the Sofitel is a general standard five start resort with very very limited Fijian influence. You could be anywhere in the world – infact it reminded me of being in a Queensland resort. This may or may not be your thing, I guess it depends what you are looking for in a holiday – we wanted to visit Fiji as opposed to being lured into a single five star resort destination with no real soul to it. But for our overnight stay it was OK and convenient.
Overall, we don’t have any issues with the Sofitel – it is just not our scene. I read complaints about staff members being rude – we found the staff to be very friendly, especially the check in staff. We did witness some terrible ugly traveller behaviour - a man ranting and raving to front desk that housekeeping had not replenished his mini bar with pringles that day and another about the lumpiness of pillows (it irks me, when people travel to lesser developed countries and they think it is perfectly fine to morph into an ugly tourist thinking it is OK to treat people like this…so I say it is little wonder that some staff may be rude – wouldn’t you be ?)
Overall my view is if you only have 5 or 7 days and looking for a place to fly the family in and flop besides a busy pool, access a kids club and squish a trip into Nadi/a day trip to a village then spruik that you have ‘done’ fiji then this is it. Otherwise don’t go…you will quickly become annoyed by parting with lots of money only to stay in a large, soul-less, kid crazy, small roomed could be anywhere in the world resort.
Here are a few general positive/negative comments.
Pool – lordy lord. I don’t think I am exaggerating by saying it was almost inaccessible and completely overrun by children and stressed looking parents. Good luck trying to find a sunlounge – I guess people rush to the pool before breakfast and stake their claim. Anything but relaxing……it is very very busy during the day.
Beach - Don’t come here expecting a beautiful beach otherwise you will be disappointed. I can confirm with other people's view that the sand is black in colour and water is muddy – it is by no means attractive. Saying this, as we only had one night here we got the children an early dinner from Salt and sat on the loungers by the beach to have picnic dinner. We discovered from 4-6 (check times?) they have happy hour drinks down on the beach. An unexpected bonus for us and it was really nice to let the children have a picnic dinner whilst we enjoyed a sunset drink (at reasonable price). There were very few people around us so it was peaceful, the staff were relaxed and fun. It was a nice experience.
Family resort, couples be warned! - If you are looking for a romantic place to stay then don't choose here. Honestly there are families everywhere at this resort, on either side of our room and in the pool, in the eating places. Even though we are a family of 3 young children ourselves we even found it overwhelming with the sheer hectic atmosphere of super excited undisciplined children and stressed looking Mums and Dads. I’m not one of those people who let children run amok, not at home and especially not in public spaces – but some people think it is ok to do this and given the sheer numbers of families at this resort you will most definetly witness this. Saying this we did see couples and lots of conference delegates - so not entirely families.
Room size – tiny. We stayed in a family room. Thank goodness it was for only one night. It is so small and would have driven us nuts by the end of the week. They had also run out of baby cots (even though I had asked for one for our one year old). The poor housekeeping guy was run off his feet and really trying his best. I felt sorry for him. He eventually “found” a babycot at 10pm so I could move baby from our bed into cot. The room was clean but just small. If you have a family go for the ground level this way the children can just run straight out onto the grass rather than worry about stairs – we loved this !
- Official Description (provided by the hotel):
- Sofitel Fiji Resort and Spa is located on beautiful Denarau Island. This five star Fiji resort overlooks the beachfront, adjacent to the world class Denarau Golf and Racquet Club. Our Fiji beach resort offers 296 rooms, each with a private balcony. Other features at this Fiji luxury resort include a private beach, wedding chapel, swimming pools, three restaurants, four bars, an international health spa, and one of the largest ballroom on the island. A bustling marina and cultural temples are located nearby. ... more less
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- Also Known As:
- Sofitel Fiji Hotel Denarau Island
- Sofitel Fiji Resort And Spa
- Sofitel Denarau Island
- Denarau Island Sofitel
- Sofitel Fiji Resort & Spa Denarau Island