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“under construction !”

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The Westin Denarau Island Resort & Spa Fiji
Ranked #4 of 8 Hotels in Denarau Island
Certificate of Excellence
A TripAdvisor Member
“under construction !”
Reviewed February 6, 2006

25th anniversary trip !! Agent advised "soft refurbishment" for Sheraton Fiji Resort, and advised we were definately booked into a new room "Westin Style". When we arrived for one night prior to Captain Cook Cruise we found there was only very tired and dated rooms available - no refurbishment in this resort !! On return from a 3 day cruise we were upgraded for a 3 night stay (after much discussion) to the Denarau Resort in a Westin Room which was fabulous - complete luxury. Unfortunately this part of the resort was under MAJOR RENOVATIONS with work continuing until very late at night. This meant most restaurants and pools across the three resorts were CLOSED. Would go there again but in say 12 months time when everything has finished. Been to Fiji before and understand Fiji time - beautiful people - go with the flow !

  • Stayed December 2005
    • Value
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    • Cleanliness
    • Service
Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Maidstone Kent
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed December 3, 2005

My wife and I stayed at the Royal Denarau in early November as a 3 day stopover on route to Auckland. We chose this hotel due to its ‘traditional Fijian character’ and proximity to Nadi Airport. You can also use the facilities of the other two Sheratons on the same site. These are the Denarua Villas which are very smart apartments in a beautiful setting and the Sheraton Fiji which is a modern style hotel complex that appears to cater more for families/packages.

We were concerned about the major refurbishment currently in progress and checked directly with the hotel. They said that, weather permitting, the pool area should be completed by early November. Well, they must have had some terrible weather because I would estimate that they will be lucky to finish the pool and reception area this year. A number of the separate accommodation blocks are then still to be refurbished. However, they have managed to contain most of the building work quite well and it did not seriously interfere with our stay. We could also use the pools at either the Denarau Villas (one minute walk) or Sheraton Fiji (10 minute walk).

We arrived at 6.30 in the morning and they had a room ready for us. Our room was in the block with numbers in the 100s, (nearest to the Denerau Villas) which is still to be refurbished. Even so the room was very acceptable, clean, spacious with king size bed and ‘open plan’ bathroom area. Overall the service was efficient (even if at Fijian pace) and staff were very friendly. Most wore a smile and you were continually greeted with 'Bula'.

There are eight accommodation blocks at the Royal. Six are along the beach, two in the gardens. I would strongly recommend staying in those along the beach even if you do not pay the extra for an actual beach view. The beach is somewhat disappointing being narrow and of very dark sand (it is a bit better around the corner by the Sheraton Fiji). The water itself is uninviting, however water sports (canoeing, windsurfing & catamarans) are all to hand as is the free boat to the nearby island.

The buffet breakfast can only be described as superb, with an enormous selection of fresh and cooked foods. Two chefs are in attendance to cook eggs/omelettes to order. The extension to the restaurant, where breakfast is taken, is a most wonderful setting and is air-conditioned. There is a choice of at least eight ‘eateries’ throughout the site, (although two were closed during the current refurbishment), providing a good choice of food for lunch and diner although quality was generally a bit ordinary. However, Hamacho, the Japanese restaurant was excellent and I suspect the Ports O’Call is also, although we didn’t actually dine there.

Whilst, personally, I wouldn’t want to spend an entire holiday in Nadi, I have no hesitation in recommending this hotel for a stopover - and it will only get better following completion of the current refurbishment programme.

  • Stayed November 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Frank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
Level 4 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed October 31, 2005

As you can see from the pictures taken late Oct05 the pool is far from finished despite claims from the Starwood group website that the pool would be completed by late Oct. Generally the construction was not ideal but it was not as bad as I expected. The only real noise I got was in the middle of the night when the garden water sprinklers started. Do bear this in mind if you want to leave your patio door open in the night.

For an up to date progress visit this website. The password is : fiji
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Sheraton Fiji group resorts is basically made up of 3 adjoining resorts. Sheraton Royal Denarau (aka Royal), then Sheraton Denarau Villas (aka Villas) and at the very end Sheraton Fiji (Fiji). All these resorts normally have their own pool. Fiji & Royal also have their own restaurants except Villas. Being sandwiched between Fiji & Royal, Villa guest have to walk to either Royal or Fiji for restaurants. All Sheraton guest can use any of the facilities of the 3 resorts. The resorts, although huge, is only about a 10min walk from one end to the other. In addition, there is a Bula bus every 5 mins ferrying guest and staff between these 3 resorts.

The layout of Royal is very similar to Fiji. Reception on the right and the pool straight ahead. The main difference is Fiji has a typical modern hotel look whereas Royal’s interior design has a local flavour. We arrived at night and was well received by a bell captain set up by the carpark as the driveway to the reception area was still under construction. Our bags were taken up to our room. Like everywhere in Fiji, no tipping was expected.

The breakfast buffet restaurants are one of the best I have ever seen. A very wide array of continental and American cooked breakfast. There is even an “Omelette Station” where 2 chefs are constantly cooking eggs/omelette to guest specifications. Even the breakfast varies, one morning there was salmon, and the next grilled bananas. Royal has an air-conditioned section, Fiji’s breakfast is at the Verandah which can be hot at times with the skylight above in the fringes.

Our new reburbished Westin rooms are fabulous with large screen flat panel LCD TV and a 2 channel Bose DVD sound system with sub-woofer. The Bose DVD will only accept DVD’s from Region or Zone 4. I also brought along Zone 1 (USA) and Zone 2 (UK), those DVD’s will not work. We stayed at Room 437 (Block 4) which had a full Ocean View room and was further away from the construction. It was also a 5 min walk to the Villa pools but only a 1 min walk to the Royal pools (under construction). The beds are very comfortable, twin basins, vanity mirror and shaving mirror. In addition to the bath soaps, shower caps and shampoo, you will also get a sewing kit and detergent. The beds are made up twice a day, and they will leave a flower or mint on the second turnover.

The pools are nice. Fiji pools are very shallow. Don’t let my pic of the swimwear fool you. There really are no lifeguards on duty. Villa pools are our favourite. It is landscaped with a swim up poolside bar. Behind a BBQ operates from 12-3 pm serving simple snacks for under F$20. Non alcoholic cocktails are about F$8 and the alcoholic ones are about F$15. A landscaped garden, pond with fishes, leads up to the villa pools and has a slight infinity look about it. The lagoon pool is designed to look natural and curves around a couple of large rocks. The gradual recess makes it look like the edge of a sandy beach. The only deep end being the infinity end, the only straight edge. Many deck chairs will dot around the pool. There is also a deck extending the edge of the sea with transparent plexi giving you the impression you may be on a cruise liner. Throughout the resort you will also find many private deck chairs and hammocks along the beach.

The beach is not bad, but like most of Denarau, it will not have that clear white sandy coral sand common in the outer islands.

We experienced “Fiji Time” first hand at the Royal Denarau. There were no folders in our room. Normally these folders are the operation manual of the room and contain, the extension numbers of the front desk, room service, menu etc. We requested one from the operator, room service, maid service and security. Trying to circumvent the plague of “Fiji Time” I even walked to reception hoping to get one but I was told, one will be sent to your room. We never got our folder in our entire 3 day stay. We wanted to order room service for our first lunch. As we were hoping the menu would turn up soon, we waited as our hunger intensified. Finally after 3pm, way past lunchtime, we borrowed one from the neighbouring hotel guest. Except for the odd snack we our out from then on. King prawn salad with asian dressing by Fiji pool was great. (Picture)

Sheraton Fiji has some nice shopping. Jack’s Handicraft is popular and very reasonably priced. Other shops were a gift shop with souvenirs, bottle/wine shop, Prouds (an upmarket shop selling fragrances) and I was also surprised to see quite an upmarket jewellery store selling quite expensive watches etc. We bought from Jack’s on the last day charged it to our room and had it delivered to reception where we picked up when we checked out. A very convenient way of shopping.

  • Stayed October 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
21 Thank poopbunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Denarau Island Resort & Spa Fiji

Property: The Westin Denarau Island Resort & Spa Fiji
Address: P.O. Box 9081, Denarau Island North, Denarau Island, Viti Levu, Fiji
Phone Number:
Location: Fiji > Viti Levu > Denarau Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Denarau Island
#3 Luxury Hotel in Denarau Island
#4 Top resorts Hotel in Denarau Island
#4 On the Beach Hotel in Denarau Island
#4 Spa Hotel in Denarau Island
#6 Family Hotel in Denarau Island
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Denarau Island Resort & Spa Fiji 5*
Number of rooms: 246
Official Description (provided by the hotel):
The Westin Denarau Island Resort & Spa beautifully reflects Fiji's rich cultural heritage and local style. Offering the finest resort facilities including 246 guestrooms and suites and the award winning Heavenly Spa by Westin, it is a simply stunning resort for your next holiday in the South Pacific. Stay in 1, play in all 3: directly adjacent to The Westin Denarau Island Resort & Spa are the Sheraton Fiji Resort and the Sheraton Denarau Villas. Within the shared complex, guests can enjoy all facilities including the 14 dining venues, 6 swimming pools and the Denarau Golf and Racquet Club. Starwood Preferred Guest(R) Members receive complimentary in room internet and special dining discounts when booking direct. Book direct today. ... more   less 
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Also Known As:
The Westin Denarau Island Resort And Spa Fiji
The Westin Denarau Island Resort & Spa Fiji Hotel Denarau Island
Westin Denarau Island
Denarau Island Westin

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