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“Laid back and elegant”

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The Westin Denarau Island Resort & Spa Fiji
Ranked #3 of 8 Hotels in Denarau Island
Certificate of Excellence
Reviewed September 4, 2013

Just back from the Westin denarau resort. Really enjoyed the laid back atmosphere and charming service. The steakhouse was nice...and popular as was the breakfasts.
The main impression left with me was the friendliness and charm of the staff.

  • Stayed: August 2013, traveled on business
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Thank johnofsydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavinderSDhesi, Hotel Manager at The Westin Denarau Island Resort & Spa Fiji, responded to this reviewResponded September 4, 2013

Bula John
Thank you for your comments, we appreciate you taking time out to recognise our greatest assets - our staff who make a difference to our guests.
We do hope to welcome you back for a leisure stay in the near future.
Be Well
Ravinder

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,750 - 1,756 of 2,702 reviews

Reviewed September 3, 2013

What a beautiful hotel, the rooms are well appointed and clean. The Restaurants served a great variety of food and reasonable well priced. The best part of our stay were the staff so friendly it has now become our home away from home and if we return to Fiji again it will be to stay at the Westin.

Room Tip: The top floor rooms have a better view and a quieter
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  • Stayed: January 2013, traveled with family
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Thank SharMatthews67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavinderSDhesi, Hotel Manager at The Westin Denarau Island Resort & Spa Fiji, responded to this reviewResponded September 4, 2013

Bula Vinaka SharMatthews67
We appreciate your perfect scores. We are delighted you enjoyed our service and facilities and we look forward to welcoming you back home soon.
Warm regards
Ravinder

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Reviewed September 3, 2013 via mobile

From arrival to departure the whole experience was amazing. Warm inviting staff who are always willing to help. Daily activities offered, or you can just spend the day lounging in the sun by the pool. A great selection of meal and drink options available. Beautiful clean rooms with lovely linen. I would definitely return!

  • Stayed: August 2013
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Thank LarissaFerguson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavinderSDhesi, Hotel Manager at The Westin Denarau Island Resort & Spa Fiji, responded to this reviewResponded September 4, 2013

Bula Larissa
Greetings from Westin Denarau. We are delighted to receive your feedback. Sounds like you left our resort fully reenergised and refreshed. Please do let us know when you book your return stay.
Be Well
Ravinder

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Reviewed September 3, 2013 via mobile

A nice enough hotel to stay, rooms are starting to look a bit dated. We had a room that was interconnecting, but the door was supposed to be locked. Well it was locked from our side but not from the other! Imagine our surprise when the people in the next room opened the door and walked into our room! It took 3 days and numerous times for the door to be finally locked from 'both' sides. Staff did not care this was an issue for our luggage, and just being able to secure our belongings in our room from the people next door. The hotel wanted to charge us for a room change!?
If you ever get a room that happens to be interconnecting check the door is locked!

  • Stayed: April 2013
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1  Thank vic4306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavinderSDhesi, Hotel Manager at The Westin Denarau Island Resort & Spa Fiji, responded to this reviewResponded September 4, 2013

Bula vic4306

Thank you for your comments. We are in the process of refurbishing our room with 6 of the 8 guest blocks completed. I note with concern your comments on the interconnecting door and have sent you a private message to gain additional details. Our interconnecting doors cannot be opened from the other room hence my request for additional details. The safety and security of our guests are paramount to us.
I will be in touch.
Warm regards
Ravinder

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Reviewed September 2, 2013

Thank you to the Management and all the staff, well done for making our stay rememberable and wanting to come back.
We arrived at the Shearton and was driven in a little buggy to the Westin, and I was very pleased to arrive after a cancelled flight. First impressions of the reception area was just amazing, beautiful, cool and clean, our room was very nice and cool with a nice sea view, however we did have a twin room booked, but only had a king, however staff offered to move us or give us a roll away bed for our daughter, not wanting to be any trouble we took the roll away, which was installed in our room before we got back from dinner at the steakhouse which was very nice, also nice for lunch. I found the staff very friendly and helpfull, please thank them. We stayed with other in a conference group who were in other hotels, but I feel we had the best, great pool area with Fiji gold (nice on a hot day) very Fijian which we loved. We had a great stay made all that better from staying at the Westin, we will be back. Thanks to all.

Stayed: August 2013, traveled with family
Thank QFA380Auckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2013

We have had many trips to Fiji and her Islands, but had never stayed at Westin so we booked on line with no problems at all, and arrived with everything in place.
The staff were very friendly and alot of fun. The rooms were very spacious, but a little dark. Bed was so damn comfortable, I wanted to take it home! . We dined at the Steakhouse Restaurant, but only one night as it is very expensive. Pool and complex was fabulous. There were a few children there due to school holidays, but not too many as to be annoying from a couples point of view. We mainly dined at the Denarau Port at Lulu's Restaurant and Bar as we could get a big breakfast etc for $35-40 Fiji Dollars. We also dined there in the evenings a couple of times due to the reasonable prices for the lovely food. We also went up to the Denarau Gold fand Raquet Club for meals. Great if you want alot of food for a very reasonable price. Woodfired Pizzas that were enormous from $15FJD, Chicken meals, Burgers, Roast etc.. and drinks very good prices.
Hard Rock Cafe is good, but expensive menu. We however, did find another menu there, which they dont really promote and is alot cheaper. Had Scollop Mornay type thing and it was beautiful.
Burgers were really expensive there.
Would definitly stay at Westin again. Weather was beautiful, and staff could not do enough for us.

  • Stayed: August 2013, traveled as a couple
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1  Thank DelandDean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavinderSDhesi, Hotel Manager at The Westin Denarau Island Resort & Spa Fiji, responded to this reviewResponded September 4, 2013

Bula Vinaka DelandDean
As a senior Trip Advisor reviewer, we welcome your comprehensive comments from your recent stay. We are delighted you enjoyed the services by our friendly staff and the facilities, including our Heavenly bed.
We look forward to welcoming you back.
Warm regards
Ravinder

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Reviewed August 29, 2013

First trip to Fiji & the people/ places lived up to their reputation. There was a mix up with the rooms during check in but that was quickly sorted. Had the pleasure of experiencing the lovely sunsets from the Ocean view room - Perfect setting for some R& R . The bed was comfy, Breakfast buffet lovely & pools were good.

Top notch service from the team @ Steakhouse. Special mention to Solente (hope i got the name right ) who was wonderful & professional. I say this especially since my experience at Zing restaurant the previous night was awkward to say the least!!

Long story short - "You poor thing " !!! was the response i got from the staff who served me at Zing restaurant, all because I was a travelling solo . It got to a point where i had to console her that SOLO travel is a normal thing. Everything went downhill after that - Was looking forward to a lovely dinner but left right after the appetizer..

Whilst I thoroughly enjoyed Westin - I will not recommend it to Solo travellers since the impression I got from the staff is Westin is more for Families/Couples.

  • Stayed: June 2013, traveled solo
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4  Thank Serene_nights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavinderSDhesi, Hotel Manager at The Westin Denarau Island Resort & Spa Fiji, responded to this reviewResponded August 30, 2013

Bula Serene_nights
Thank you for your feedback from your recent stay. We are delighted ot have contributed positively to your first trip to Fiji. Indeed our Steakhouse team do deliver great culinary delights and the staff are warm and friendly. My apology for the poor experience in Zing - we will revisit our staff training to ensure the natural Fijian ability to be warm and friendly is delivered to solo travellers in a positive manner.

Great to read Fiji delivered to your expectations on your first visit and we look forward to your return.
Be Well.
Ravinder

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Denarau Island Resort & Spa Fiji

Address: P.O. Box 9081, Denarau Island North, Denarau Island, Viti Levu, Fiji
Phone Number:
Location: Fiji > Viti Levu > Denarau Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Denarau Island
#3 Top resorts Hotel in Denarau Island
#3 On the Beach Hotel in Denarau Island
#3 Romantic Hotel in Denarau Island
#3 Spa Hotel in Denarau Island
#6 Family Hotel in Denarau Island
Price Range: $187 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Denarau Island Resort & Spa Fiji 5*
Number of rooms: 246
Official Description (provided by the hotel):
The Westin Denarau Island Resort & Spa beautifully reflects Fiji's rich cultural heritage and local style. Offering the finest resort facilities including 246 guestrooms and suites and the award winning Heavenly Spa by Westin, it is a simply stunning resort for your next holiday in the South Pacific. Stay in 1, play in all 3: directly adjacent to The Westin Denarau Island Resort & Spa are the Sheraton Fiji Resort and the Sheraton Denarau Villas. Within the shared complex, guests can enjoy all facilities including the 12 dining venues, 6 swimming pools and the Denarau Golf and Racquet Club. Starwood Preferred Guest(R) Members receive complimentary in room internet and special dining discounts when booking direct. Book direct today. ... more   less 
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Also Known As:
The Westin Denarau Island Resort & Spa Fiji Hotel Denarau Island
The Westin Denarau Island Resort And Spa Fiji
Westin Denarau Island
Denarau Island Westin

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