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The Westin Denarau Island Resort & Spa Fiji
Ranked #4 of 8 Hotels in Denarau Island
Certificate of Excellence
Reviewed April 5, 2013

Spent three nights at the resort on our second visit to Fiji. Sort of a break before flying home. The resort is very comfortable although not as yet fully functional due to significant damage after the recent cyclone. Such a shame. We found it to be an enjoyable stay with most of the amenities open. It is a little on the expensive side compared to other resorts on the island. Food and drink can be obtained at Port Denarau at reasonable prices. Great place to stay for comfort but suggest it would be advantageous to shop around for better deals on the Internet. Plenty of first class resorts in the area. Staff are helpfull and friendly but appeared to be on " Fiji Time" possibly due to reduced staff during the rebuilding period.

Room Tip: All rooms are good but it would be nice to see the water.
  • Stayed: March 2013, traveled as a couple
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Thank densmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavDesi, Hotel Manager at The Westin Denarau Island Resort & Spa Fiji, responded to this reviewResponded April 11, 2013

Bula densmi
Thank you for your feedback. Great to read you enjoyed the hospitality of our helpful and friendly stuff. We are taking the opportunity to improve some of our facilities which may have come across as the resort was still attending to Cyclone damages. We will work with our training team to address the "Fiji time" of our associates
Vinaka
Ravinder

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1,716 - 1,722 of 2,531 reviews

Reviewed April 5, 2013

We own an outer island resort in Fiji, and frequently stay on main island resorts to recharge and as a quick getaway. Since we were visiting our resort and working non stop for 2 weeks, we decided we needed a pick me up and stayed at the Westin, Denarau. And as usual, she never fails to delight us.

The Westin brands their "heavenly beds" and with good cause. To me, of the utmost importance in selecting a room is the comfort of the bed. You can have great food, great service, great activities but if guests end up with a horrible night sleep, everything else pales. The Westin provides, unequivocally, the best night sleep of any hotel/motel/resort I've stayed in. They are absolutely the best. It's like sinking into a cloud. We checked in at around 6:30 p.m. and laid in the bed and almost decided to forget dinner and continue laying their until morning!

Room is spotless, amenities fine, everything is put together with a keen eye to detail. Staff is well trained, yet not rehearsed, restaurants provide excellent cuisine, grounds and hotel are beautiful and creative. Port Denarau is fun to cruise around, shop, dine and gaze out at the beautiful yachts and sailboats in the marina.

If you find yourself having to stay a night or two in Nadi, there is no better place to rest your head than the Westin, Denarau.

Room Tip: The Oceanview Rooms offer wide open views of the sea.
  • Stayed: April 2013, traveled as a couple
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Thank LalatimarketingDr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavDesi, Hotel Manager at The Westin Denarau Island Resort & Spa Fiji, responded to this reviewResponded April 5, 2013

Bula Lalatiowners

Thank you for your endorsement, indeed the comfort of the signature Westin Heavenly beds are second to none. Appreciate your detailed feedback and will be sure to recognise the room attendants, the restaurant and grounds staff. Please do let me know when you are back on the main land for a R&R.

Warm regards
Ravinder

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Reviewed April 4, 2013

5 nights at the Westin Denarau replenished and rejuvenated our spirit.On arrival we were impressed by the staffs friendly & encouraging welcome.The entrance and foyer area is grand. We spent time in that area relaxing in the soft arm chairs and admiring the high ceiling and
fabulous architecture.The gardens are beautifully maintained. The staff are extremely productive in all areas.
The plentiful and nourishing buffet breakfast is just what we needed.Loved the idea of making up our own fresh fruit juice(with a little help from the chef).
Dinner at the Steakhouse was delicious and the service excellent.
Did lots of swimming and walking while surrounded by beautiful tropical views.
Displays of Fijian culture & dancing after watching the sunset added to all the other pleasures.We have returned to the hustle and bustle fully rejuvenated. MANAKA

Room Tip: An ocean front room would be my first chose.
  • Stayed: March 2013, traveled as a couple
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Thank 741Jos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavDesi, Hotel Manager at The Westin Denarau Island Resort & Spa Fiji, responded to this reviewResponded April 5, 2013

Bula 741Jos

Vinaka for your feedback. Great to read you left our resort rejuvenated and refreshed via the warmth and hospitality of our staff. The landscaping team have put in tremendous efforts on restoring the gardens after Cyclone Evan.

Do let us now when you head our way for another shot of rejuvenation.
Be Well
Ravinder

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Reviewed April 2, 2013

When something goes amiss for you at a good quality hotel, you expect help, assistance and if at all possible, a solution to whatever has gone wrong. When service goes above and beyond... WAY above and beyond what you could have expected, then it elevates your opinion of that establishment more than a great pool or a quality restaurant could. It leaves you with a lifelong regard that seeks out a place in your heart and puts down roots there. If this all sounds a little overly romantic or a touch OTT... perhaps, but such is the sentiment I am compelled to express for the staff at the Westin Fiji. here's why...
During a late afternoon game of beach volleyball at the resort, I noticed my wedding band had come off and was immediately upset at its disappearance. The game stopped as both players and onlookers began a search through the sand. We were joined by other guests from the adjacent pool area, along with my very pregnant wife who spent long enough on her hands and knees in the sand for me to become hugely embarrassed at the effort she and all others were putting into finding my ring. As the hours wore on and the light faded, helpful guests understandably drifted away, but resort staff remained until the light was insufficient to continue. The following morning on my way to breakfast, I was astonished to see resort staff already back at the court searching the sand. By now they had obtained a hand-held metal detector and were combing every inch of the court and its immediate surrounds. Senior management arrived on scene and reorganised the search party, bringing a fresh impetus and yet more staff... soon there was a small army of helpers and I felt incredibly supported in my anxious quest to be reunited with my year old wedding band. Finally, amidst whoops of joy and a chorus of delight that echoed around the resort, my ring was found and my gratitude showered upon all who had given up so much of their time in the quest for the ring. Under they circumstances, I would have expected a cursory or. Reasonable attempt at finding the ring from staff, but the small army that arrived and stayed until it was found, in good spirits and with very real concern for my distress, went way above and beyond what I could ever have expected. Thanks to again to all who helped and we will see you all again one day. We went on to stay at the Hilton for four days straight after this and I have to say that the Westin was our favourite by far on almost every criteria... But not least the amazing staff there!!

Room Tip: Careful of rooms close to the staff exit from the restaurants... was occasionally noisy late at nigh...
  • Stayed: March 2013, traveled as a couple
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1  Thank darren_paterson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavDesi, Hotel Manager at The Westin Denarau Island Resort & Spa Fiji, responded to this reviewResponded April 5, 2013

Bula Vinaka Darren

Thank you for your kind words. We are delighted to have added positively to your vacation by assisting you in finding the ring. Thank you for your feedback on kitchen staff when they finish work - have spoken to the team about this.

The team looks forward to welcoming you back soon.

Be Well
Ravinder

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Reviewed April 1, 2013

Recently spent 7 nights at the Westin and had a great time. The location was perfect to enjoy Denarau, and easy to explore outside areas. The accommodation was clean, quiet and well located by the ocean. The resort had everything we needed - a terrific steakhouse, a fantastic breakfast, gym, massage spa, pool bar and located next to the golf course (and not being overrun with families and children). The location also allows you to enjoy the restaurants of the surrounding resorts, too. The greatest asset of this resort was the service - we were blown away by how friendly and caring the staff were. All in all, the Westin was perfect for a relaxing getaway as a couple.

  • Stayed: March 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
1  Thank RobbieM87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2013

From our first welcoming "Bula" to a last farewell song, our stay at the Westin was unique and special. Service and cleanliness of the facilities, shared among three SPG properties, were exceptional. Booked a stay and play golf package that was a very good value. Denarau Golf (and Racket) Club course was a very nice course to play (see separate review).

Note that prices are "resort high" and some of the water activities take place at adjacent resorts or must be booked through marina to a separate island (Scuba, snorkel). Our only disappointment was that the resort beaches are poor and there were no handy areas to snorkel on the resort island.

Room Tip: There are many beach view rooms, but best views are beach "front"
  • Stayed: March 2013, traveled as a couple
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2  Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavDesi, Hotel Manager at The Westin Denarau Island Resort & Spa Fiji, responded to this reviewResponded April 5, 2013

Bula Robert

Appreciate you taking time out to provide your feedback. I am delighted the team excelled with their warmth and service and you enjoyed the facilities and also took advantage of our sister properties facilities. Our tour desk does provide a variety of options for snorkelling.

Warm regards
Ravinder

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Reviewed March 30, 2013

This was our 3rd visit to the Westin hotel and the service just get's better and better, the staff are exceptional and the most friendly you will find anywhere in the world, I was attending a wedding at the resort with another 35 people and a common theme which was expressed was that staying in the other hotels would be good but you could be anywhere in the world, stay at the Westin and it is without doubt Fijian. We had booked a package which included free golf, this alone was worth $500 + to my wife and I. I can also recommend the jet ski safari as a side trip. The only downside to all this is that I thought the meals and drinks in the restaurants were a touch over price. A nice touch on the last night was when the staff gathered together and sang to us the Fiji farewell song.

  • Stayed: March 2013, traveled with friends
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4  Thank pomster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavDesi, Hotel Manager at The Westin Denarau Island Resort & Spa Fiji, responded to this reviewResponded April 5, 2013

Bula Vinaka pornstar

Thank you for your review and your loyalty to Westin Denarau. We are delighted to have added to your stay with our cultural and traditional look and feel. Our restaurant pricing is comparable to others on Denarau and we get great reviews on our culinary offerings. I am sure you were touched by the singing voices of our team.

till we see you next - be Well
Ravinder

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Additional Information about The Westin Denarau Island Resort & Spa Fiji

Address: P.O. Box 9081, Denarau Island North, Denarau Island, Viti Levu, Fiji
Phone Number:
Location: Fiji > Viti Levu > Denarau Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Denarau Island
#3 Romantic Hotel in Denarau Island
#4 Top resorts Hotel in Denarau Island
#4 On the Beach Hotel in Denarau Island
#4 Spa Hotel in Denarau Island
#6 Family Hotel in Denarau Island
Price Range: $157 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Denarau Island Resort & Spa Fiji 5*
Number of rooms: 246
Official Description (provided by the hotel):
The Westin Denarau Island Resort & Spa beautifully reflects Fiji's rich cultural heritage and local style. Offering the finest resort facilities including 246 guestrooms and suites and the award winning Heavenly Spa by Westin, it is a simply stunning resort for your next holiday in the South Pacific. Stay in 1, play in all 3: directly adjacent to The Westin Denarau Island Resort & Spa are the Sheraton Fiji Resort and the Sheraton Denarau Villas. Within the shared complex, guests can enjoy all facilities including the 14 dining venues, 6 swimming pools and the Denarau Golf and Racquet Club. Starwood Preferred Guest(R) Members receive complimentary in room internet and special dining discounts when booking direct. Book direct today. ... more   less 
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Also Known As:
The Westin Denarau Island Resort & Spa Fiji Hotel Denarau Island
The Westin Denarau Island Resort And Spa Fiji
Westin Denarau Island
Denarau Island Westin

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