We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“BULA to all staff at the Sheraton”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Sheraton Fiji Resort
Ranked #7 of 8 Hotels in Denarau Island
Sydney, New South Wales, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“BULA to all staff at the Sheraton”
Reviewed February 25, 2013

From the minute I walked in to the Sheraton the warmth of all staff was amazing. I will start of thanking Steven the Manager on duty at the time, we had a little situation so he upgraded us, appreciated that very much. The staff at breakfast were just fantastic, service was great. The guys organizing all activities made everyday a fun day weather it was rain or sunshine, thanks for volleyball games on the beach. The staff at chime bar especially Seni thanks for your beautiful smile everyday and your service was fantastic. Would like to thank Tuks and especially Koula for organizing our last minute parasailing adventure, due to bad weather the last couple days it was cancelled. we were so upset. So before coming back to Australia be a few hours they arranged it. Thanks heaps guys. So overall fantastic holiday and can't wait to see all you guys again. Also location was great not even a five minute cab ride to Denarau port, had dinner there a few nights. Thanks once again all staff for everything.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mona R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review, February 26, 2013
Dear Mona R,

Warmest greetings from Sheraton Fiji Resort. I really appreciate your gracious review and it was with pleasure that I read about your enjoyable holiday with us. Thank you for recognising the efforts of our wonderful team, who pride themselves on delivering personal and memorable holiday experiences for all of our guests. I will be sure to share your comments with them!
I look forward to welcoming you back to our paradise home on your next visit to Fiji!
Best regards, Scott MacDonald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,059 reviews from our community

Traveler rating
    785
    702
    328
    139
    105
See reviews for
687
793
45
125
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (640)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
North Haven, New South Wales, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 25, 2013

I booked our annual february Holiday through My Fiji and from the start the service was great all the sections of the holiday were set out in letter form with all aspects explained in detail
On arrival at the Fiji Airport Staff from My Fiji took us aside and presented a parcel of items as a gift (other people who did not book through My Fiji were so jealous of whaat we received)
We were transported to the Sheraton at Denaru Island and were greeted by the most friendly staff I have ever Experienced
The organised 3 day cruize was set out to leave the next morning and was on time and again staff were so helpful This was our first experience on a cruize and what an experience it was with vessell staff were the best and treated us like royalty.
after the cruize we returned to the Sheraton for 5 nights with tour staff helping with our Fiji experience organising sight seeing trips each day nad escorting us to short distance places by buggy.
On our last morning breakfast staff gathered around us and sang a traditional fijian farewell song and presented us with a scroll with the song printed.on it it brought tears to our eyes that we were leaving such lovely people.
I have booked several holidays through different agencies and from now on all my holiday packages will be booked through MY Holiday
We work hard throughout the year and get 2 periods of 19 days a year so to have a holiday organised so well and experience such great service we need go no furthe than MY Holiday

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review, February 26, 2013
Dear Ian K,

Bula and vinaka for taking the time to review your recent stay with us on TripAdvisor. I was delighted to learn that you had such a wonderful experience and I do hope you will return to enjoy many more memorable holidays at Sheraton Fiji Resort. Best regards, Scott MacDonald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 22, 2013

We spent five nights at the Sheraton Denarau and had a fabulous time. The staff were wonderfully welcoming and quickly able to respond to any request. The facilities were excellent and the meals, particularly breakfast in Feast at the Sheraton and dinner in the Steakhouse at the neighbouring Westin, first class. Whilst the weather reflected the fact we were in the wet season, this in no way impacted on our plans for a relaxing, laid back stay. We will certainly return, hopefully next time with our grandkids would just love it.

Room Tip: Upper floor, seaview rooms are well worth the premium.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review, February 23, 2013
Warmest greetings from Sheraton Fiji Resort!

Thank you for your gracious review David F, and I am delighted that you had such a relaxing holiday with us! I was also pleased to learn that everything that we offer has lived up to your expectation and thank you for highlighting our rooms, restaurants and our hospitality. We are committed to deliver our best service to our guests to create a relaxing and enjoyable experience and I will share your positive comments with our team. We look forward to welcoming you back on your next visit to Fiji, with your grandchildren! Kind regards, Scott MacDonald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 22, 2013

We have just returned from an amazing stay at The Sheraton which we booked through MyFiji. From the minute I called MyFiji, the process was so simple, everything was done over the phone or by email, this was particularly important to us as we wanted to travel within 3 weeks.. MyFiji offered us a great deal which included breakfast and dinner so we didn't really need to spend much else apart from drinks,

The Sheraton is a beautiful resort and particularly great with children, nothing was ever too much trouble. The staff are amazing and so friendly. The restaurants offered as part of our deal were fabulous, the food was 5 star and our only regret is that our stay was only 7 nights and not longer.

Room Tip: If travelling with young children ask for a ground floor ocean view room.
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fluffymcd123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review, February 23, 2013
Dear fluffymcd123,
Warmest wishes from the Sheraton Fiji Resort! I am thrilled that you had a wonderful and memorable holiday with us and I really appreciate your positive feedback regarding our resort, facilities and the hospitality of our team. Please visit us again! Kind regards, Scott MacDonald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 21, 2013

Travelled with family with 2 small kids. Hotel has good friendly service. Rooms a bit far from lobby and breakfast tho. Pools were getting drained out while we stayed so only used it one day, could use other resorts pools but decided to do other tours. There were ants and cockroaches in the rooms though. The actual room didn't fit the 5 star look of other hotels we had been to but has a great bathroom we had ocean view twin room 1654. No lifts so bit hard with kids

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aud88888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review, February 22, 2013
Warm greetings from Sheraton Fiji Resort,

I am glad that you enjoyed your recent stay with us. Our spacious resort, numerous pools and landscaped gardens allow our guests to relax and enjoy our facilities without feeling crowded, even during times of high occupancy. Our ocean view rooms are also spread across our wide stretch of ocean front and are only a few minutes walk from the lobby or a short stroll to our Sheraton Villa facilities. However, our team will always try to accommodate room preferences to suit your family needs although with a young family, usually our guests prefer rooms further away from the lobby.

The main Sheraton pool was drained and recent cyclone damage repaired last week and I apologise if this inconvenienced you during your stay. Minimal disruption was caused with all of our other pools throughout our complex accessible for guest use, and I am pleased to advise that the pool has been restored to perfect condition.

As we are a tropical island destination, we have a regular, intensive pest control program for our rooms. Thank you for bringing this matter to my attention and rest assured the pest control service in the room specified will be esculated.

We do hope you will return to Sheraton Fiji Resort to enjoy many more family holidays. Kind regards, Scott MacDonald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lautoka
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 21, 2013

We enjoyed our stay, rooms and amenities are clean, food too expensive, pools very pleasant and well kept. But keep your wallets and all valuable int the vault at all times. We didn't and $750 got stolen from three wallets.

Room Tip: Choose a room on the upper floor, because the terrace on the lower floor gets dripping wet. The ceil...
See more room tips
  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gkslautoka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review, February 22, 2013
Dear gkslautoka,

Greetings from Sheraton Fiji Resort. This matter was referred to the Fiji Police Authorities. Regards, Scott MacDonald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
Reviewed February 20, 2013

We spent 9 days at this resort in June 2012 the staff were unbelievably friendly and although the weather was less than desirable, we had a great time. We booked the holiday through myfiji.com.au and everything was wonderful. The package included breakfast and evening meals and was fantastic value for money. We had booked the hotel to celebrate our 30th Wedding Anniversary and went there with another couple who were celebrating their 40th Wedding Anniversary and the staff went out of their way to make us feel special. Highly recommend the Flying Fish Restaurant.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank margaret n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review, February 27, 2013
Dear Margaret n,

Bula and thank you for choosing Sheraton Fiji Resort to celebrate two very special wedding anniversaries! It was with pleasure that I read about your experience with us, and thank you for recommending Flying Fish Restaurant. I am pleased that the wet weather didn't dampen your celebrations and I hope you will return to celebrate more special occasions with us in the future! Best regards, Scott MacDonald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Denarau Island
0.9 mi away
Hilton Fiji Beach Resort & Spa
Hilton Fiji Beach Resort & Spa
#5 of 8 in Denarau Island
3,068 reviews
39.3 mi away
The Warwick Fiji
The Warwick Fiji
#4 of 23 in Coral Coast
2,539 reviews
0.2 mi away
Radisson Blu Resort Fiji Denarau Island
Show Prices
Show Prices
Show Prices
0.3 mi away
The Westin Denarau Island Resort & Spa Fiji
0.2 mi away
Sheraton Denarau Villas
Sheraton Denarau Villas
#3 of 8 in Denarau Island
708 reviews
0.6 mi away
Sofitel Fiji Resort & Spa
Sofitel Fiji Resort & Spa
#6 of 8 in Denarau Island
3,428 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Fiji Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Fiji Resort

Property: Sheraton Fiji Resort
Address: Denarau Island, Viti Levu, Fiji
Phone Number:
Location: Fiji > Viti Levu > Denarau Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Denarau Island
#6 Luxury Hotel in Denarau Island
#6 Top resorts Hotel in Denarau Island
#7 On the Beach Hotel in Denarau Island
#7 Family Hotel in Denarau Island
#7 Spa Hotel in Denarau Island
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Fiji Resort 5*
Number of rooms: 297
Official Description (provided by the hotel):
The Sheraton Fiji Resort is stunningly situated in the tropical oasis of Denarau Island. Designed with comfort in mind, the 297 spacious guest rooms and suites are beautifully furnished in harmony with the idyllic South Pacific setting. The resort is the ideal playground for vacationers and families to experience an array of dining venues and leisure activities. With its close proximity to Denarau Marina, it has an easy and quick access to the beautiful outer islands, shopping and a vast range of dining experiences. The resort is the ideal backdrop for an unforgettable destination wedding in Fiji or a corporate style event. Starwood Preferred Guest(R) Members receive complimentary in room internet when booking direct. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Starwood APAC, Travelocity, TravelUp, Hotwire, Ctrip TA, Orbitz, TripOnline SA, Cancelon and HotelQuickly so you can book your Sheraton Fiji Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Fiji Hotel Denarau Island
Sheraton Denarau Island
Denarau Island Sheraton
Sheraton Fiji Resort Denarau Island

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing