The Fortin San Miguel is a beautiful property, some 8 kms west of Chuy, along the Uruguay/Brazil border and about 1 kilometre for the historical fortress with the same name.
Although it looks like a converted military building, the hotel was in fact purpose-built sometime in the 20th century. The grounds and surrounding areas are absolutely beautiful and the rooms and common areas have a charisma that most properties in Uruguay lack.
Unfortunately, that's where the good news end. The fact that you can only book by giving your credit card details over the phone, or by making an expensive transfer with Western Union is only the prelude to what is simply catastrophic management.
In early December, the pool was only half-full (and therefore unusable) and the place felt abandonned. The rooms show their age and desperately need some care.
Breakfast was particularly bad: Instead of serving individual butter portions as many hotels do, they insist on filling little individual bowls with butter. And when somebody uses them, they simply refill the rest. We were therefore treated to little bowls containing different hues of rancid butter to accompany the rest of the (very basic) breakfast.
Sure, at 90USD per night for a double room, the Fortin isn't expensive.
But with a proper management and attention to detail, they could charge far more.
The property deserves far better.More