We have just returned from a week at Las Casitas Village. Be warned, this is a big resort, but in my opinion, the Casitas are so much nicer than the main hotel (El Conquistador). Our Casita was a two bedroom ocean view. It had two very large bedrooms, one with king bed, one with two queens. Both had their own full bathrooms and there was a further bathroom with shower off the lounge area. We were a party of two adults and three children, so three tv's to share helped keep family squabbles to a minimum! The full kitchen was great and there is a very large balcony looking out to sea, with loungers, table and chairs. We had tons of fresh towels each day and the room was cleaned daily to a very high standard. The gardens around the Casitas are beautiful and very well maintained. There are plenty of pools to choose from, our favorite was the infinity pool, it really is stunning. The infinity hot tub was pretty cool too and it was great being able to order food and drinks for poolside dining. Every pool we visited had a supply of clean pool towels, which was really great.
To be honest, the restaurants are not consistent. You really do have to be careful were you eat. Marina bar and restaurant was superb, Bar 21 was good, Stingray Cafe was superb. Strip house was superb. By far the nastiest food was at Blossoms restaurant. It was beyond awful. The decor looks like a diner and the staff were rude and very unpleasant. The Italian, it was ok, just ok, nothing special. We did order room service for the kids one night - it was fine. We asked our butler to make the necessary reservations for us (he gave us his cell phone no), so he took care of it all with no stress. Easy!
We expected everything to be resort expensive and it was, but we did not expect some of the small size cans of beer and small mixed drinks. That seemed like a cynical attempt at just dragging more dollars out of your wallet. There is a lovely restaurant just down the road from the resort called Pasion. If you take a left out the main gate and keep going, you will find it on the right hand side of the road (it is very close to the edge of the road, but has parking). It served great food and had very friendly staff. We hired a car so it was easy for us to get off site. We drove up to the rain forest (awesome), hiked down to waterfalls, went horse riding and go karting at a great place not far from the resort (also had a really yummy lunch there). Go off site, explore. Would strongly suggest to hire a car. The tours organized by the resort are so expensive and you end up doing your tour with a bunch of other people. Having a car also meant we could go to the grocery store and stock up on supplies. The resort grocery store is mega expensive and does not have much choice. Grocery store was 10 minutes away - we also found a strip mall with Walmart and some other stores for items that we had forgotten (kids sneakers!). Roads are clearly marked and it took about 45 minutes to drive from the airport to the resort, less on the return trip as it was so early and so little traffic.
Don't be put off by some of the comments regarding the Casitas being far away from the main hotel. Your butler will arrange a golf cart to get you to the hotel and when you want to come back, the hotel will call a cart for you. They come and go so much, there is always one you can hop on. We walked a few times, but the kids loved the carts, which whizz through the golf course, with great views. Sit on the back seat of the golf cart at night, facing the wrong way, my kids loved it! The hotel can get very busy (very, very busy), so it was nice to have the peace and quiet away from the madness of the main hotel.
The private island is beautiful, yes it takes a little work to get there as you have to ride the elevator down to the Funicular (no not a gondola which we heard many people call it, giggles) and then hop on the boat. But it was all part of the adventure and no hardship really. The boats leave regularly, we did not have to wait and there was no long lines. The ride took 8 minutes and once there it was paradise. The restaurant there served great food and we had a great spot with a cabana. Note, get there early so you can get one of the permanent cabanas as it is super hot and you need shade. They will bring you an umbrella but the wind made them a challenge to keep upright.
The water park was fun for the kids and kept them occupied for long stretches of time. The grass area closest to the sea was the perfect spot to lounge on and enjoy the sunshine. My only advice is don't eat at the water park, walk the couple of minutes to the marina and eat there. The food at the water park is nasty, really nasty! There are Iguanas all over the park, one jumped into the pool, swam across to the other side and jumped out. No kidding! It was one of the priceless holiday moments!
Overall, I would say go, book a Casita and enjoy the space, size of rooms and beautiful surroundings. Don't be put off by the size of the resort, it really is very manageable, but be prepared to spend lots of money if you don't like to cook dinner and enjoy a cocktail by the pool. The staff are all really friendly and welcoming, everything was just as it was described. We will return.
- Official Description (provided by the hotel):
- Las Casitas Village is an enclave of private villas that enjoy sweeping ocean views, fully equipped kitchens, personal concierges and butler service. Among many pleasures, enjoy an expansive waterpark, scuba dive, ride horseback, golf or choose from a renowned menu of soothing treatments at the Waldorf Astoria Spa. Las Casitas Village has long been known as the jewel of the Caribbean and has accumulated a list of prestigious awards and accolades including a 4-diamond rating by AAA. Welcome to Las Casitas Village, a Waldorf Astoria Resort. ... more less
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- Also Known As:
- Las Casitas Village, a Waldorf Astoria Hotel Fajardo
- Waldorf Astoria Fajardo
- Las Casitas Village, A Waldorf Astoria Resort Puerto Rico/Fajardo