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“Importance of Personalized Service”
Review of Chops Steakhouse

Chops Steakhouse
Ranked #6 of 101 Restaurants in Fajardo
Certificate of Excellence
Price range: $14 - $20
Cuisines: Steakhouse
More restaurant details
Restaurant details
Good for: Romantic, Scenic view
Dining options: Late Night, Reservations
Description: Chops Steakhouse, is a fine addition to the dining options at El Conquistador Resort. The seductive atmosphere and innovative menu excite all the senses. Private dining rooms are also available for a more exclusive dining experience.
Miami, Florida, United States
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Importance of Personalized Service”
Reviewed August 27, 2014

I was invited by a friend to have a business meeting and he choose Chops @ El Conquistador, and what a great choice. The staff looked very professional starting with the hostess. The ambiance was very relaxed. We were offerered cocktails by a server named Clarence (if I'm not
Mistaken) and explained what was the purpose of our meeting/dinner and immediately he brought
The Floor Captain Jorge Who without hesitation moved us to a better and kind of more private table.
Within 5 minutes Jorge came back and took our orders and served our dinner at a pace that allowed us talked and feel very comfortable thru the entire night. After dinner was cleared, Jorge
Offered desserts(skipped) and coffee. We ordered two espressos. After this, the General Manager of the restaurant, Wilson went with Jorge to the table to greet and check that everything was fine.

Been from Miami and a well traveled person, I can say that the whole experience was superb,
But Jorge personalized service really went above and beyond.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank JS9974S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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770 reviews from our community

Visitor rating
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    142
    59
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    15
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Nashville, TN
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Not Good”
Reviewed August 27, 2014

We had a friendly server, but the food was no good. Grouper was not cooked all the way. Tuna would have been good had it not been covered in Masterpiece BBQ sauce. Go somewhere else.

Visited August 2014
Helpful?
3 Thank Jill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississippi
Level Contributor
647 reviews
506 restaurant reviews
common_n_restaurant_reviews_1bd8 167 helpful votes
“Fine red meat”
Reviewed August 27, 2014 via mobile

Ate dinner here and enjoyed it from start to finish. Had the spicy bacon appetizer- very good. Good selection of wines. I had the 6oz filet- it was cooked to order and was perfect. Creme brûlée dessert topped the dinner off. Good service and atmosphere.

Helpful?
2 Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York, United States
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Great Dinner!”
Reviewed August 27, 2014

Food was good but the service was Excellent! Joel and Clarents were amazing. They made sure we were satisfied and have a wonderful time!

Visited August 2014
Helpful?
2 Thank Stephanie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Anniversary dinner”
Reviewed August 25, 2014

Chris(tian) and co made our dinner a very special event. His recommendations were fantastic - and his food/wine pairings were excellent! If we make it back here, we hope to see him again.

Visited August 2014
Helpful?
3 Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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