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“GREAT TIME. GREAT PLACE.”

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El Conquistador Resort, A Waldorf Astoria Resort
Ranked #2 of 4 Hotels in Fajardo
Certificate of Excellence
Sterling, Virginia
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“GREAT TIME. GREAT PLACE.”
Reviewed July 24, 2014

One of my work associates has stayed here twice before and raved about it.
I brought my wife and three college aged kids for 5 days and nights. The resort is lovely with a wonderful view of the ocean. There is a water park available with large slides along with multiple pools, a hot tub area, a marina, numerous on site restaurants and a private island with a wonderful beach you get to with a free ferry ride from the hotel.

All the staff were fantastic. A special person was Joseph who took exceptional care of us by the pool. Every day he would provide some sort of extra service like making us reservations or providing useful information along with bringing us food and drink. We also had good care by Jasson at the upper level bar working with Ramon. They seemed to really enjoy their jobs and spending some time with us.

They even had some magic / illustionist provide a paid show for three nights. These individuals were very entertaining. The cost was $25 (cash only) but worth it.

There is a Starbucks on premise. They may not be as efficient as here in the mainland but the drinks are just as good.

During the trip to the resort you will see some very poor areas. For my wife who is from Honduras it looked like the poor areas there, also. That does not mean the places are unsafe since there are many good eating areas (wonderful restaurants—ask at the resort) sprinkled around that are not to be missed. When the car turns to the resort area the entire landscape seems to change to green, lush grass, and golf courses and a beautiful resort looms large.
Our room was great with full ocean deck and view.

The hotel is large but comfortable and has a lot of local flora growing throughout You will tend to hear some of the small local frogs making their distinctive sounds during the night but the fan on the AC will minimize any distraction. Beds are fine, plus flat screen TV within a good sized room.

Also located there is a marina where we signed up for beginner scuba (you can also do advanced) at Casa del Mar which was a huge hit with the kids. They take their scuba seriously but are very friendly and helpful. The initial lesson (1 hour) is in the pool with the gear to get familiar with it for a beginner. Our instructors on the boat dive (Nick, Carlos, Jackie and Omar) were fantastic. We dove with Jackie who stayed with us the entire time. You only go to 25 feet but it is at an island about 10 minutes away and you get to see a good amount of sea life including a scorpion fish. The underwater portion was about 30 minutes long—quite sufficient.

Even though my wife is not a swimmer, Carlos took her snorkeling (with a flotation around her waist) and she had a blast.

Every day was an adventure and the weather (July) was consistently wonderful. The view is breathtaking. Every day my wife woke up early to sit on the balcony and just look out at the ocean and the island.

We also took one of their local tours of the Rainforest. There are hikes and there are walking tours. We did the latter and it was great. The guide was very friendly and knew all the plants that grow in this amazing place. If you do the hike you can swim in a waterfall.

There is also a bioluminescent bay kayak ride. While we didn’t do this (booked) we found that if you go down to the marina and go out the gate there and walk a ways (8 minutes) you come into not only great restaurants but all the kayak places you can imagine so if they can’t take care of you in the Resort, book it yourself by the water.

We really loved our stay at El Conquistador and plan to return.

Room Tip: Just ask for a good ocean view.
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  • Stayed July 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
3 Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Vega Alta, Puerto Rico
Level 6 Contributor
152 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed July 24, 2014

Stayed for one night on a business trip this past Spring and had a great time. Stayed at one of the renovated rooms overlooking the golf course. Had the opportunity to take the ferry to go to Palomino for the beach area. That is one of the drawbacks of the Conquistador Hotel because you have to make sure you bring everything to the beach because it takes a while to go back to the main hotel. Anyways Palomino Island is a big asset for the Hotel. The Hotel is so big that there are many things to do. Also had the opportunity to play the golf course which is one of the most challenging in the Island. For a busines trip is not bad if you have free time because you will not be bored.

Room Tip: Ask for renovated rooms looking at the Ocean.
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  • Stayed March 2014, traveled on business
    • Value
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    • Service
Helpful?
1 Thank Ramon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
1 review
Reviewed July 23, 2014

Great place to chill have a drink. Barbara is great, ask for her and just enjoy your evening! Well done and a nice addition to the setting. Great music and entertainment for the kids, positive and fun atmosphere. Great crew at "21".

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JT G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review, July 24, 2014
JT,

Thanks for your review. I am glad you had a wonderful experience during your stay with us and that Bar 21 and the Ultra Lounge were among your vacation highlights. Thank you for acknowledging the team members who helped make your stay even more memorable.

We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Texas
Level 1 Contributor
3 reviews
Reviewed July 23, 2014 via mobile

We enjoyed our visit. Nice property and plenty to do. The only warning would be resort pricing for food and beverage seemed like it could be a little lower. The private island is a nice amenity. It would be a nice touch to see some of the local food and crafts offered on site. Though a short walk along the ocean gets you to them.

Stayed July 2014, traveled as a couple
Helpful?
Thank Andy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review, July 24, 2014
Andy,

Thank you for sharing your review. I am happy to see that both of you enjoyed your time at the resort and the many on-site activities. We appreciate your feedback and suggestions.

We hope to welcome you back as our guest again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
53 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed July 23, 2014

This place is great. The grounds are pretty and the staff is awesome. The food is even better. I would highly recommend this hotel to anyone. There are choices to make and this is my 1st choice. Ask for a room upgrade. youll get it

Stayed September 2013, traveled with family
Helpful?
Thank Eric D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review, July 24, 2014
Eric,

Thank you for your review. I am pleased to see we are your "first choice" and that you enjoyed your time with us from your meals and service to the facilities.

We hope to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level 4 Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 23, 2014

This resort makes you feel like you are in a tropical dream. It is so beautiful and spacious with so many things to do and explore. My kids enjoyed "scouting out" the different points of interest on the property and earned their commemorative band in doing so! The hotel's private island is so picturesque and comfortable. Be sure to visit the Palamino Riding Stables...it is a rescue operation that takes wonderful care of the horses!!! Also there are beautiful iguanas on the island in addition to the dreamy teal waters...so be sure to have a camera ready. My family and I are already planning our return visit next summer :)

Room Tip: You will not need to spend much time in your room...so my suggestion would be, if you are budget min...
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  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank cmgrayh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review, July 24, 2014
Thank you for sharing your 5 star review with us! I am excited to see that you and your family were able to enjoy the many on-site amenities including your adventures at Palomino Island and Scout About journey!

We look forward to your family's next vacation with us next Summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 22, 2014 via mobile

I stayed here for a mini vacation and it was amazing. My kids didn't want to leave the waterpark. The waterpark is not just for kids, you're going to have fun there too. If you just want to relax, go to Palomino. The service is great and everything is at walking distance.

Stayed June 2014
Helpful?
Thank efcolon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review, July 23, 2014
Thank you for your 5 star review! I am thrilled to see that you and your family had a great vacation with us and that the water park and Palomino Island were among your favorite experiences. Thank you for also highlighting the warm hospitality you experienced from our team during your stay.

We hope to see your family back at the resort for another fun vacation soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Property: El Conquistador Resort, A Waldorf Astoria Resort
Address: 1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Location: Caribbean > Puerto Rico > Fajardo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Fajardo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
Number of rooms: 918
Official Description (provided by the hotel):
Award-winning oceanfront resort perched atop a cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island, relaxing spa golf course or the water park - it's all part of this Caribbean paradise. ... more   less 
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Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo

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