We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (7,767)
Filter reviews
7,767 results
Traveler rating
2,987
2,398
1,212
723
447
Traveler type
Time of year
LanguageAll languages
More languages
2,987
2,398
1,212
723
447
Show reviews that mention
All reviews private island palomino island water park la marina puerto rico marina area chops splash bar ferry ride horseback riding cable car rented a car water shoes walk in closet cafe caribe ocean view las casitas
Filter
Updating list...
4,564 - 4,569 of 7,767 reviews
Reviewed April 25, 2013

Having been to this resort in 1994 when it was new and amazing, I had high expectations which were unfortunately not met. The bight spot was the staff, without exception very warm, knowledgable, helpful. The worst part was the food! Really terrible from beginning to end.
Facility needs a major face-lift, please do something about all the birds flying around when you are trying to eat; they are not afraid at all and poop all over tables and chairs--ugh!!!!!
Spa very expensive and not at all worth it.
Views beautiful, staff at pools wonderful, Bio-bay amazing.

  • Stayed: April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Susan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

My friend and I were looking forward to our first trip to PR and the stay on a Waldorf property. Check in was quick and we were in our rooms within 20 mins from arrival. While the room we had was spacious and had a great view of the marina from the balcony, the room was the basics only... nothing flashy.

Restaurants we tried on site were mediocre at best, service was below average and options were way overpriced for the quality. After our first dinner on-site, we realized off premises was the only way to go and ate the remainder of our meals at local Fajardo spots. i would recommend La Estacion and Las Vistas Cafe!!

Took the ferry to private island, which was the best part of the entire property (i do not golf, that course looked nice too). The water is crystal clear and there are activities for all: snorkeling, sailing, horseback riding... and rum :-)

I look forward to coming back to PR in the future, but would not return to this property unfortunately.

  • Stayed: April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MissKelB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

The service at the restaurants was extremely slow except at the Stingray and Strip House. The service there was excellent. However, the service at the Bella Vista, Cafe' Caribe, and Iguana's on Palomino island was extremely slow. For example it took 30 minutes to get a drink at Iguana's; there were several tables around me that had to flag down the server to obtain service.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria
Thank Ronald D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

Very beautiful hotel!!! I recommend you visit! A bit pricey but you can get better deals during the summer. Great pool/slides, golf, and it has a private island!!! On site restaurants are excellent. Loved the Strip House. Doesn't have a Casino but there is plenty to do regardless. Only 50 mins from the San Juan airport. Friendly staff too...

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria
Thank Fernando O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

Great hotel for a trip with family or friends to Fajardo. The hotel's private island Palomino is an absolute blast, complete with plenty of towels and chairs, private coves, and outdoor sports and water activities. The catamaran ride to the island is fun but not for those who get sea sick easily! There are lots of pools, but when its windy debris from nearby flowers and plants tends to get into the pool. Nearby is El Yunque, the Bio Bay, and several great authentic restaurants. There's also conveniently a Walmart about 15 mins away which is good for stocking up on snacks and drinks. I would recommend renting a car and doing self-parking here if you are a tourist from out of PR. This will help you save a lot! Like others have mentioned, it's not the fanciest hotel or a quintessential "Waldorf"experience. However, that being said the staff is extremely friendly, the property is beautiful, and it reflects the laid back Latin culture well. Try getting an ocean view if you can! The beautiful views off the cliffs are unbeatable.

  • Stayed: April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria
1  Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews