My husband and my two children, ages 8 and 13 just returned from El Conquistador. To be honest I was very skeptical when booking because of the negative reviews. So, I went there prepared for terrible service. The reviews I read about the staff being unfriendly and the rooms being dirty could not have been farther from the truth. Honestly, everyone always greeted me and had a smile. The most friendliest of all was Mr. Ortiz...he made sure everyone was greeted and safely on the fennicular. He always recognized my boys. My kids absolutely enjoyed the water park (60 feet slide was the favorite...for them, not me).
The beds were very cozy and comfortable, sheets always clean, always had fresh towels.
Yes, the food was expensive but isn't that what you expect at a resort? Research and financial planning is the key to enjoying yourself here at El Conquistador.
The only things I would like to see added to this resort is nightly entertainment (shows, a real nightclub). I wish they also had a Spanish restaurant on the premise with authentic Puerto Rican dishes.
I will definitely return, probably in a year or two...I want to give them time to fulfull all my wishes!
Bottom line...judge for yourself. Don't go there close minded because of what you have read. Everyone has different expectations.
- Official Description (provided by the hotel):
- Award-winning oceanfront resort perched atop a cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island, relaxing spa golf course or the water park - it's all part of this Caribbean paradise. ... more less
- Reservation Options:
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- Also Known As:
- El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
- Waldorf Astoria Fajardo
- El Conquistador Hotel Puerto Rico
- Conquistador Hotel Puerto Rico
- El Conquistador Puerto Rico
- El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo