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“Wonderful experience”

Enchanted Island Eco Tours
Ranked #1 of 56 Tours in Fajardo
Certificate of Excellence
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Owner description: Enchanted Island Eco Tours is the Original Outfitter of the Bioluminescent Lagoon Kayak Adventure! Since 1997 Trust in the Experience! Don't Settle for less than the Original!
Reviewed January 19, 2013

We took the bioluminescence tour on 1/18/13. Everyone working for the tour group was professional, knowledgeable, friendly and helpful. The on the water time was 2 hrs and that was after 45 minutes or so of information and safety talk. The paddle was not too strenuous but steady enough to not be boring. Dan, our lead guy, was full of information that added greatly to the experience. Really appreciated the tour company's focus on the environment and the ecology of the area.

Thank TravellBuddies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,191 - 1,195 of 2,474 reviews

Reviewed January 19, 2013

Nice introduction for newbies... very helpful tour guides... especially Jorje... Description of the history and ecology of Laguna Grande by the head guide was very nice... the mangroves can get crowded....

Thank Amish P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2013

My parents and I had our biobay tour with enchanged islan on Christmas day when it was almost full moon. Everyone from Enchanted Island was knowledgeable and friendly, and the trip was very well organized. We have never kayaked before, but the crash course gave us the necessary instructions and kayaking at night was actually fun! Navigating through the mangrove forest could be tricky as there are turns and you might crash into the mangroves. We also went by bird island where we saw the silhouettes of lots of white heron. This trip would have been perfect if the light pollution from the full had not made it harder to see the bioluminescence (you can still see it, but not as clearly); but that's not Enchanted Island's fault and they made us well aware of the light issue before booking the trip.

Thank Guangye C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2013

The night kayaking tour was fun, but the leader's call for a race back left less experienced kayakers behind. There should have been more concern for the different levels of the people on the tour.

Thank Grandmajoan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NMONPR, Manager at Enchanted Island Eco Tours, responded to this reviewResponded February 20, 2013

I am sorry this guest felt that our staff does not show concern for the less experienced kayakers. We offer this activity for all types of participants from experienced kayakers to no expericence at all. Be advise that during the group orientation and pre ride instructions we address the level of experience within the participants and try to accommodate everyone in the group according to their abilities so that they feel comfortable during the tour. We offer a two hours in water tour and a relax activity, not a race but also notice that problably experienced guests may have some fun with a little challenge and our guide was trying to please everyone. Also notice that at no time any guests is rush through the tour, we have three guides in water, the lead guide in the front, a romer in middle and the back up guide at the end of the group, meaning that at no time a guest will be behind our back up guide and they may take as long as they need and that guide will always be there, so they are not left behind.

To the writer: Thank you very much for your review, all guests feedback is always appreciated and we respect your opinion.

Nilsa Montanez - Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2013

What a long fun filled adventurous day! It started out in the El Yunque Rainforest which was my 1st time in a rainforest, then a amazing lunch before some relaxation at the 7 Seas beach all before topping the night off with the bioluminescent kayaking! The tour guide Mike was very informative and nice as well as the gentleman at the kayaking. I highly suggest this tour and this particular company especially for the kayaking!

Thank Lucinda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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