The staff is fantastic. Lovely, caring, kind, helpful...I really can't say enough about them. The food is very good but only very inexpensive meats are available. Do not think you will be eating steak (fine with me, I love all Jamaican food but my significant other wants more for a long vacation). Lots of chicken... But the cooking staff really wants to please and try very hard with what they have available to them.The rooms are old (knotty pine) and nothing fancy but they are kept nice and clean. However, the mosquitoes are in the room even with the little machine provided. Shower water can be very hot or very cold. Mattress was very firm, too much for me.Television reception is poor and the TV's are very old. Again, not a big deal to me but might be to some. Pool is large and the big slide is fun. Drink service around the pool and beach was great. This is the deal breaker...the manager berates his employees right in front of other employees and guests, BIG turn off for me,,,not what I expect. We've been twice. The first time we went, I talked to the manager (PRIVATELY) and told him that I found it very unprofessional to embarrass both staff and employees with public outbursts. Another guest heard him call an employee "stupid" and an "idiot". Very sad, not enough au naturel facilities are out there and I know that we'll probably never find another Grand Lido Braco. But because of the management situation, we're going back to San Souci. I feel so sad as those employees deserve so much better. But it's obvious that the manager does not care about them OR that it embarrasses the guests. I know that other guests have experienced it and been upset as well. I was so foolish that I thought that having a guest pull him aside and directly tell him would make a change in his lack of professionalism. So much potential here...
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- Also Known As:
- n-Resort All Inclusive For Adults Hotel Falmouth
- Fdr Pebbles Falmouth
- Fdr Pebbles Jamaica
- Fdr Resorts
- N-Resort All Inclusive For Adults Trelawny Parish, Jamaica