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“No better deal or better service in Andalo”
Review of AlpHotel Milano

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AlpHotel Milano
Ranked #22 of 47 Hotels in Andalo
Certificate of Excellence
Reviewed July 19, 2013

We have been coming to Andalo for years and I hesitate to write this review because I don't want to give it away. There is no better deal in Andalo, especially if you book early. This is a family run hotel with a staff that also acts like part of the family. Ilaria and her staff were just wonderful to us. We stayed with a group of 6 in newly remodeled rooms and the spa is almost brand new. The food is very good quality compared to other 3* accommodations in the area. Reference the comment below about problems on the price confirmation--honestly, 414 EUR per room, during Christmas is a price you would find no where. Even at that price per person, it is a deal. People make mistakes and I can understand the owner's position.

  • Stayed: December 2012, traveled as a couple
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Thank Miss R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 8 of 231 reviews

Reviewed March 6, 2012

March 2012: Recommandation from Denmark: Alp hotel Milano: Great service, flexibility and kindness at this family hotel. Good atmosphere and nice rooms - always very clean.

  • Stayed: March 2012, traveled with family
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1  Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlariaBottamedi, Proprietario at AlpHotel Milano, responded to this reviewResponded March 16, 2012

Dear Mrs Jane, thanks a lot for your words. I hope to see your nice and smiling family one of the next winter season!

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Reviewed February 26, 2012

We have just spent a lovely week in the Alp Hotel Milano in Andalo. We are a family of 6 and we all had a good time. The rooms were adequate and well-equipped with comfortable beds and good showers. The food was very good and if any of us didn't like a dish we had ordered, it was exchanged for another with no fuss. The staff were very friendly and courteous at all times. We had a 6am departure and the hotel provided us with a packed breakfast for our journey, a simple thing to do but very much appreciated. Overall, this hotel offers value for money and we would have no hesitation in recommending it. The location is good, being in the centre of Andalo and close to all facilities.

  • Stayed: February 2012, traveled with family
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1  Thank SiobhanB50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlariaBottamedi, Proprietario at AlpHotel Milano, responded to this reviewResponded March 16, 2012

Dear Sir, thanks a lot for your review, we are really happy when the people spend nice time in our hotel, and you are also nice people, I hope to see you again.

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Reviewed October 19, 2010

On 16 September 2010 I booked this hotel for Christmas Holidays through Booking.com.
There was an offer and the price was EUR 414 for halfboard (without spa and internet) for the week.

On 20 September 2010 I wrote the letter directly to the hotel to confirm that everything is ok with my reservation and Ilaria Bottamedi (owner of the hotel as I understand) reply be my e-mail and confirm my reservation.

On 11 October Ilaria changed her mind and wrote me the letter and told that she made a mistake and the price EUR 414 is per person, not per room. She insisted that although in booking confirmation from booking.com it is written that the price is per room, we have to pay double price because of her mistake.

After my refusal to pay more she started writing me an aggressive letters so I had to contact booking.com explaining them the situation. They spoke with her, arguing that she has liabilities per the contract with them, and it is her problems that she made a mistake. But she continued to act aggressive so booking.com decided to terminate agreement with this hotel.

Finally, they explained to her that she had to give us the room for the price offered ( EUR 414 per room and not per person) but she refused to serve us Christmas Dinner (although the booking confirmation is for half board) because it is expensive and asked us to pay for it.

I will not stay in this hotel and I would not recommend to anybody to stay there as the price can change in time as the owner wants. Ilaria Bottamedi is very rude and aggressive person so I am just afraid to go there. Beware - choose another place to stay!

  • Stayed: October 2010, traveled as a couple
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8  Thank Smarty_Yulia
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Reviewed 3 days ago via mobile
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Stayed: January 2018, traveled as a couple
Thank cappebig
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IlariaBottamedi, Proprietario at AlpHotel Milano, responded to this reviewResponded 2 days ago
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Reviewed 3 days ago via mobile
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Stayed: January 2018, traveled with family
Thank Maria Elena S
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IlariaBottamedi, Proprietario at AlpHotel Milano, responded to this reviewResponded 2 days ago
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Reviewed 1 week ago
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Room Tip: Le suite angolari sono spaziose e molto belle .
See more room tips
  • Stayed: January 2018, traveled with family
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Thank luca g
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IlariaBottamedi, Proprietario at AlpHotel Milano, responded to this reviewResponded 2 days ago
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Additional Information about AlpHotel Milano

Address: Via Dossi 8, 38010 Andalo, Italy
Location: Italy > Trentino-Alto Adige > Province of Trento > Andalo
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Wheelchair access
Hotel Style:
Ranked #22 of 47 Hotels in Andalo
Price Range: $118 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AlpHotel Milano 3*
Number of rooms: 25
Official Description (provided by the hotel):
Family Run Hotel, close to Andalo center, so near to lifts, sportcenter, swimmingpool center, shops ... more   less 
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