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“Getting there”

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Grand Hotel Resort Ma&Ma
Ranked #1 of 17 Hotels in La Maddalena
Certificate of Excellence
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Getting there”
3 of 5 bubbles Reviewed June 30, 2013

We enjoyed our trip to La Maddalena but there could be some improvements in the hotel.

The upside:
.Quiet and relatively tourist free - June is not busy anyway. The location is quiet and away from the central town which is what we wanted but transport can be an issue. Buses do travel on time but are not that frequent
.The concierge Fabrizio was a gem of a guy who was very helpful, sincere and has a wealth of local knowledge that he is willing to share. He made up for the shortcomings in the hotel. Indeed most of the staff at the hotel reception and cleaners were warm and friendly.
.Good toiletries in the rooms, nice big hairdrier
.Efficient and regular cleaning
. Free WiFi in the hotel which was great!
. Lovely swimming pool
. Massive balcony in our room but could do with sun beds placed in there

The downside:
Still has some construction undergoing though there is no noise or interruption
.Breakfast, especially the warm food was limited to dry scrambled eggs or boiled, cool frankfurters and small sausages. There was a selection of cold food which was unchanging day after day. Some of the staff at breakfast gave the impression they were waiting to clear the place up even before it was time
.Some of the advertised services at the spa were not working - (hot stone seats) and when we asked, the poor guy did not know when they would be fixed. Little things like cold herbal tea etc.
.The TV would sometimes work - we do like keeping up with world events


Would we go back there? Yes, we would.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Potentash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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421 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
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Rozendaal
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed June 27, 2013

This is a so called 5 star luxury hotel. They charge the price of a 5 star but it really deserves a 2 star. No service, no lights in the corridors, sterile place, roomservice sucks, food cold. Staff argued loudly in kitchen. Breakfast the worst you can imagine. The hotel and its apartments are still under construction. We visited the hotel in June 2013. After one day we left the hotel but had to pay for the 3 nights we booked. We asked two weeks before arrival if the hotel was complete ready to receive the guests. Bulldozers are still working on the plot. It was a complete disappointment. The pictures at their website are misleading. Other 5 star hotel are less expensieve in beautiful Sardinia and have 10 times more ambiance. Do go there for the price they are asking.

Room Tip: Choose an other hotel on the main island. 5 star hotel Capo d' Orso is a much better pick.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank Michel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHResortMaeMa, Responsabile relazioni con la clientela at Grand Hotel Resort Ma&Ma, responded to this review, December 3, 2014
Dear Michel E,

Please accept our sincere apologies for not delivering the high standards of service that you have come to expect from our hotel. But I would like to thank you for taking the time to advise us of your comments. Hopefully you will notice the difference in quality and service during your next stay with us should you come to la Maddalena once again.

Best regards,

Rosalba
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Resort Ma&Ma

Property: Grand Hotel Resort Ma&Ma
Address: Loc. Nido d'Aquila, 07024, Sardinia, Italy
Location: Italy > Sardinia > Province of Olbia-Tempio > Maddalena Islands > La Maddalena
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 17 Hotels in La Maddalena
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Resort Ma&Ma 5*
Number of rooms: 92
Official Description (provided by the hotel):
The Ma&Ma (Grand Hotel Resort) has overcome a noteworthy challenge in building an extra luxury resort with a low impact on the surrounding environment. The magnificent elegance and functionality are conveyed in a stylish aesthetic design which coexists with the more rigorous green style. ... more   less 
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Also Known As:
Grand Hotel Resort Ma&Ma La Maddalena, Sardinia - Maddalena Islands

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