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“illegal copying of credit card”
1 of 5 bubbles Review of Grand Hotel Shumen

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Grand Hotel Shumen
Ranked #4 of 6 Hotels in Shumen
A TripAdvisor Member
“illegal copying of credit card”
1 of 5 bubbles Reviewed June 13, 2006

This hotel is absolutelty unreliable as the staff at the reception allowed/managed to copy my credit card when I paid my bill at the reception

Stayed May 2006
Helpful?
4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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29 reviews from our community

Traveler rating
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    7
    8
    6
    4
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7
Solo
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11
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Turkish first
  • Any
English first
London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed August 6, 2005

Just come back from spending 6 days in the Hotel Shumen – supposed to be a 4 star but no way! Even some of the staff will tell you that its barely a 3 star! It’s a very ugly 6 story building in the quiet small town of Shumen which is about 70kms from Varna. They price the rooms with breakfast included which is the standard buffet variety but really not very edible. The coffee and tea were very watered down and a lot of the cold meat and cheese looks and tastes like it’s been served up quite a few times. The staff here were also very disinterested in anything like service.

The room was a double and a good size with a decent clean bathroom. Again I was told by some of the staff that only the rooms on the 5th and 6th floors were any good. Just note that they turned off the hot water from 11am to 5pm every day while I was there – presumably as part of a cost saving exercise. On complaining about this I was given a discount.

The staff at Reception were able to speak English quite well although this wasn’t the case in the restaurant and bar.

The main highlight of this hotel for me was the massage service (note: just massage!). There are two trained Bulgarian ladies who offer a one hour sports massage for 40lev – and it’s great!

There is an Internet terminal on the ground floor but although there were Internet access points in the rooms on the 5th and 6th floors they don’t work!

The hotel is in a good central location close to a bus stop and taxi rank.

  • Stayed August 2005
    • Rooms
Helpful?
6 Thank Mellow99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Hotel Shumen

Property: Grand Hotel Shumen
Address: Oborishte Square 1, Shumen 9700, Bulgaria
Phone Number:
Location: Bulgaria > Shumen Province > Shumen
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #4 of 6 Hotels in Shumen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Hotel Shumen 4*
Number of rooms: 150
Official Description (provided by the hotel):
The four star grand hotel „Shumen” is the biggest in the district and has accommodated royalties, heads of countries, tens of thousands of tourists and business travellers from Bulgaria and abroad.A majestic view towards the Shumen plateau with its restored castle and the “Creators of the Bulgarian state” monument is unveiled from the cozy hotel rooms. The first two capital cities of Bulgaria – Pliska and VelikiPreslav – are located very near, as well as the “Madara horseman” monument – carved into the rocks above Madara village many centuries ago, the monument which Bulgarians chose as the symbol of their country.The panoramic restaurant and “Shumen” tavern offer an excellent choice of diverse dishes, and the Wien confectionery is a pleasant spot for meetings for coffee, unique sweets and exotic cocktails.An indoor swimming pool, sauna, fruit bowls, wireless internet – a free opportunity for complete relaxation and connection to the global world.Hotel complex “Shumen” welcomes you as dear guests and will make sure you feel right at home!. ... more   less 
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