I visited this hotel last November. My client booked me in again this year. Big Mistake.
The reception was unfriendly.
The automatic lighting in the corridors was dim.
There was no heating in the corridors.
On entering the room, it was cold. The heating had not been switched on.
The trays for the buffet breakfast were only lukewarm.
The drinks from the dispenser were only lukewarm
Even worse, it seemed like the trays has not been cleaned for several days.
Finally, the porter watched me struggle with my cases, before offering any assistance.
I have told my client never to book me into this hotel again
- Official Description (provided by the hotel):
- The four star grand hotel „Shumen” is the biggest in the district and has accommodated royalties, heads of countries, tens of thousands of tourists and business travellers from Bulgaria and abroad.A majestic view towards the Shumen plateau with its restored castle and the “Creators of the Bulgarian state” monument is unveiled from the cozy hotel rooms. The first two capital cities of Bulgaria – Pliska and VelikiPreslav – are located very near, as well as the “Madara horseman” monument – carved into the rocks above Madara village many centuries ago, the monument which Bulgarians chose as the symbol of their country.The panoramic restaurant and “Shumen” tavern offer an excellent choice of diverse dishes, and the Wien confectionery is a pleasant spot for meetings for coffee, unique sweets and exotic cocktails.An indoor swimming pool, sauna, fruit bowls, wireless internet – a free opportunity for complete relaxation and connection to the global world.Hotel complex “Shumen” welcomes you as dear guests and will make sure you feel right at home!. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Agoda so you can book your Grand Hotel Shumen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.