Well the hotel facilities and decor is fabulous. The ample pictures can attest to that. Overlooking the ocean while swimming in the pool was delightful. The rooms are spacious and clean. The showers and AC, while not exactly 5 star, are probably the best this tiny island has to offer.
Breakfast is included, consisting of 1 entree and coffee/tea. Fruit and Juice are extra. Water is extra charge!
There is internet available for use. The staff is friendly. It was beautiful just waking up to the ocean. There is a mini-bar in your room.
So why wasn't I thrilled with this place? Well...it is not directly on the beach (which I knew beforehand). We took a taxi to the Arenas beach, and paid $10 to use their lounge chairs all day. There is a tiny beach nearby but not one you'd sit at all day.
Secondly, we thought the staff was a bit lazy. It took constant reminders for them to remember small details. More importantly, they were so lethargic to organize a snorkel tour for us. Gina called two places and said it wasn't likely due to weather but she'd pass on the message to the next employee working the next day. Well, Gina forgot to pass on the message. Ebony comes in and has no idea..she attempts to arrange something but doesn't show that convincing zeal to get something done...we had to push her to make a few calls because it was our last day and really wanted to go. You'd think they know the number for every snorkel place in town right? Plus they shocked us by charging us for the local calls at the end! We don't mind paying our fair share, but don't nickle and dime us or surprise us....be UPFRONT.
We took a cab to a nearby snorkel guide and fortunately it worked out. But again, there was no sense of urgency amongst the staff. They need a 'yes we can' customer service attitude.
Overall, the Casa Canada facilities are great and yes Corn Island was amazing. We met other people staying in B&B type cabanas that were cheaper, and thought maybe that would be a better option, with personalized service. Anyways, Casa Canada would've received better rating from us had it not been for the mediocre service.
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- Also Known As:
- Casa Canada Hotel Big Corn Island
- Casa Canada Big Corn Island
- Casa Canada Corn Islands, Nicaragua - Big Corn Island