We booked a ride from San Pedro la Laguna via Antigua to Lanquin with the Casa Verde Travel Agency in San Pedro. We were not aware we would get a ride with Maya'ch Expeditions from Antigua onwards... but this is common practice in South and Central America. On the bus there was not only the driver, but also another guy whose name was Daniel. His English was pretty good... he also spoke some Hebrew and apparently he lived in Europe for a while. He was quite chatty and joking until we had a lunch break. By the end of that stop we all were back on the bus except one fellow traveler who didn't get her takeaway hamburger yet. So we started leaving without her which obviously made her run back to the bus... without her food. Since she already paid for it I said to Daniel that we should wait for a couple of minutes until she got her food. In this second the chatty, joking Daniel very abruptly changed into an aggressive, threatening Daniel. He very unexpectedly started yelling at me that this was his company and that he can kick me off the bus anytime he wants to... so how could I even dare asking him to wait for a fellow traveler. This was rude enough I found but when I answered back to him that he might want to be a little more polite to his paying customers he seriously told me he had a gun in the car and he asked me whether he wants me to use it. I interpreted this as a threat to my life. It is not uncommon that people in Guatemala carry guns and in this particular case I did not want to find out whether or not he was one of them. So I stepped back and apologized hoping this would settle the issue. We continued driving and there was silence in the bus. Hence it was easy to overhear Daniel when he was making a phone call, obviously trying to set us up in the place we were going to (Lanquin). Since neither me nor my wife were particularly keen to be bashed up or robbed upon arrival, I went to him again some time later, apologizing another time. This time it seemed to have worked since we arrived in Lanquin and went to the same hostel than everyone else. Checked in without any problems, locked the door and called it a day!
In summary: I cannot advise anyone to travel or do tours with Maya'ch Expeditions. I think, if the boss of a company thinks it is acceptable to threaten customers with a gun (real or not) then everything about this company is said.
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