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Maya'ch Expeditions - Day Tours
Ranked #6 of 13 things to do in Coban
Attraction details
Reviewed August 7, 2013

I am glad i didn't read the reviews before i booked with Maya'ch Expeditions. I really had no issues with them. They drove from Antigua to Coban safely in rain in less than 6 hours with a stop in a nice rest area. Then we did a day tour to Semuc with them. The guide was good and spoke good English, did some extra activities like diving in a tiny underwater cave in Semuc ( i bet many didn't even know about it). Even helped to carry a 3 year old kid to the observation area.

Next day also used Maya'ch shared shuttle to go to Flores.

Yes, the shuttles were usually 15 minutes late, but it's expected when they pick up in a few places and drive you door-to-door. Also not the newest buses and A/C usually off but i kind of expected that in Guatemala.

1  Thank kilativ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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39 - 43 of 58 reviews

Reviewed June 22, 2013

Had one day at semuc champey which was fine. Second day was awful. Driver for our private tour brought his whole family along for a day out at candelabria caves. After the 2.5 hour journey to the caves it became apparent he didnt really know where to go. Further still due to local community disputes it transpired the caves were closed to visitors and then we simplymdrove back to coban.....and the included lunch never appeared. A six hour day out for nothing, which a simple phone call by the travel company could have resolved in advance and saved us a wasted trip. My sense if they just drive you wherever you ask and make up the guiding bit when they get there. Avoid at all costs.

1  Thank DelfromLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2012

Summary: Little-to-no communication, dishonest portrayal of prices, and unsafe travel made our trip exhausting, challenging, and frustrating

My group of five booked a tour in San Pedro to visit Semuc Champey, knowing well in advance that we were in for a long day of travel. Unfortunately, our long day turned into complete chaos, leaving us frustrated and a bit worried for our safety.

During the first leg of our trip (San Pedro to Antigua) we struck two dogs in the road, packed in significantly more travelers than we were promised, and ultimately broke down on a switchback. The driver responded by jumping out of the van (without word) and hitchhiking on a shuttle going the other way. We had no idea if we would see him again. Before long, the Guatemalan police showed up, informing us that we were in an unsafe location. They stood before us with machine guns for protection.

About 45 minutes later our driver returned, and continued to drive recklessly toward Antigua. We were nervous about the rest of our travel, but remained excited. The rest of our trip proceeded as follows:

-- Originally the staff was friendly, though they quickly became abrasive when they discovered we did not want to book a tour

-- They continued to tell us the wrong price for transportation, assuring us that we would not get out of Semuc Champey without using their services

-- We ultimately stopped in Lanquin, at which point a number of locals started to yell and scream the name of hostels. Confused and dazed (we had just woken up and it was nearly 10:00pm), we did our best to sort out the situation and respond appropriately

-- We were subsequently shoved into the trunk of an SUV and carried through dangerous backroads in a car without headlights and with all warning lights illuminated on the dashboard

We were thrilled to arrive safely, but the lack of communication definitely put a damper on our experience. Those who booked tours of the caves/pools told us they were likewise disappointed with the organization and communication, and would not have book a tour if they were to start the experience over.

I hope you find this helpful. For the best experience possible, I would avoid Maya'ch Expeditions, even if it means paying more.

2  Thank Nick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2012

We booked a package tour from Antigua including shuttles, hotel and the tour. Only the tour was done by Maya'ch Expeditions and we were wondering hot this will be based on the other reviews.

We had a fantastic day! Charles, our guide is not only a very positive and motivated guy but he also knows every single stone and place in Semuc Champey. He led us through all the different pools, jumping from one to the other, sliding down the stones, climbing it up again etc. At all time he made sure that we are safe and helped us for the very slippery parts.
You could feel that he is absolute passionate about it and more than happy to share.
We had the feelings that other tour guides just brought their guests there to swim and waited next to the pools until they were done. So we were definitely happy with our tour!
Same in the caves, he was eager to share his knowledge and to show us around.

A little extra you get when you travel with Charles is the music and his singing in the car - so joyful!

Our recommendation is to ask for Charles whenever you plan a tour with them.

2  Thank AmelieZH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2012

Four of us made advance arrangements with Maya'ch for a shuttle from Antigua to Lanquin and back again 3 days later; and for tours of the Lanquin caves and Semuc Champey. They never once arrived when scheduled, and they actually forgot us all together on the return trip even though we had confirmed twice with them the day before! They expect one driver to drive both directions from 7:30 am to 9:30 pm, an impossible schedule, causing him to drive recklessly and with only a 5 minute stop. One of the transports....an ancient dirty pickup truck...broke down outside the caves and was still there hours later when we took a tuk-tuk back to our hotel. The two attractions were lovely, but would have been better enjoyed by getting an independent local guide, of which there were plenty. Do NOT make the same mistake we did...we had multiple problems with Maya'ch and would never recommend them to anyone.

Thank Marie98239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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