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All reviews private beach deluxe pavilion infinity pool friends wedding we ordered room service the sun set staff service inclusive breakfast baht per person quiet location thai food pattaya city connecting rooms standard room pleasant stay local restaurants minute drive
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Reviewed June 18, 2009

Drove down from Bangkok to stay here for four nights in June 2009 , first impressions were that it was beautiful the rooms, beach, pool all look great. The service did not live up to these first impressions. I had to ask for my room to be cleaned something which I am used to being down automatically.
On the third day we were told that there was a problem with the electrics in our rooms and we would have to move to a different room. We were in the two ocean view rooms the most expensive rooms in the hotel, initially we got moved to garden suite . After getting to the rooms which took a while (five people in our party) we realized the pool rooms were free. So we asked why we hadn't been moved to the pool room (a bigger and better room) the staff reply was that they would ask the manager. The day was dragging on by this point our plans to take a boat trip were going out the window. The manager arrived to tell us we could move to pool room this upset some of our party and there were a few comments made. So with our boat trip now cancelled we moved to the pool room. An hour or so passed when some new guests arrived and moved straight into the ocean view rooms which we had been made to vacate because of an electrical fault. My wife who is Thai found out that they were friends of the manager, we left immediately without staying the last night .
The prices charged here you expect the very best of service instead what you get makes fawlty towers look good

  • Stayed: June 2009, traveled with family
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4  Thank sandy2499
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2009

Room Type: Pool Villa, absolutely perfect for 2 people, more room than you would expect, lovely design and beautiful exterior in the privacy of landscaping and a gate. The outside shower was awesome with very hot H2O! Plenty of storage for your luggage and easy to get at from bathroom area. Bed was extremely comfortable, flat screen TV with DVD player worked well. The roofed gazebo with table and two chairs was great for playing cards or taking a meal. If there was a shortcoming, it was being too quiet, I tend to be a bar fly and enjoy a noisy bar at hotels. A very quiet and peaceful resort! A plus was walking out the door on checkout and running into the resident manager who was sincerely interested in knowing if I was happy with my stay (YES).

  • Stayed: March 2009, traveled as a couple
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2  Thank sailorboy4real
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Agoda Traveler
Reviewed May 23, 2009

  • Stayed: May 2009
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
An Agoda Traveler
Reviewed May 23, 2009

  • Stayed: May 2009
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 11, 2009

Went for a week with my family ,very nice bungalow in the beach very clean and the service very polite i will return

  • Stayed: May 2009, traveled with family
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Thank bacus43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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