I arrived for the duration of the Galle Test, and had no pre-conceived ideas of what to expect. It was apparently not the Hotel's fault that the brochure stated there was a lift, when in fact there never has been one. I was allotted a top (4th) floor room and, as an arthritis sufferer, I was not amused at having to scale a few flights of stairs so often. That inconvenience was quickly outweighed by the friendly, helpful and welcoming staff.
The seaview from the balcony was beautiful - especially at sunrise and sunset. The quality, variety and presentation of food was excellent, and the service impeccable - and there was an endless supply of free refreshment from 10am till 11pm. What more should one want?
The Hotel certainly needs some refurbishment, and the management is aware of this. However, whenever a fault was reported, it was acted on immediately, and generally rectified.
Perhaps not the ideal location for a family holiday, because there's not much of interest within walking distance; but as a resting place for the main purpose of our visit - to watch cricket - it was just fine.
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