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“Let it snow...”

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Holiday Inn and Suites Alpensia Pyeongchang Suite
Ranked #3 of 10 Hotels in Pyeongchang-gun
Certificate of Excellence
Paranaque, Philippines
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Let it snow...”
Reviewed January 31, 2014 via mobile

We got a suite room during our stay here. We were six and the place is still spacious. The view from our living room is the ski mountain which was awesome! Cozy place. I was just wondering, why are there no beds on this hotel?

Stayed January 2014, traveled with friends
Helpful?
1 Thank Lloyd Dominic B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review, October 21, 2014
Dear Lloyd Dominic B,
Warm Greetings from Holiday Inn & Suites Pyeongchang!
Thank you for taking the time to convey your comments regarding your recent experience with us.
We are much appreciating with your positive feedback and
we will try constantly to improve our service quality for
guests’ satisfaction.
Regarding the Bed in the room, actually we have two different types of the standard room.
One is with bed and the other one is without bed which we called korean style Ondol Type.
For the Future reservation is you need a room with bed please contact us in anytime with your reservation details we will arrnage for you.
Thank you for your comment once again, and we look forward to welcoming you back to Holiday Inn & Suites Pyeongchang in the nearest future.
With best regards,
Front Office Manager,
Sang Ho Lee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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215 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Thai first
  • Any
English first
Singapore, Singapore
Level Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 16, 2014

We booked 2 units of apartment for party of 9 at this resort in Dec 13. We went straight from Incheon airport to the resort, it was a long 4 hours drive. Had to wait at the lobby because we were early, nevertheless, we were assigned the rooms pretty quickly at around noon. BTW - the hotel lobby is very small and cramped with guests with luggage and ski gears! Was lucky to be assigned the rooms just above the ski rental area which is very close to the lifts. One of our room has a frontal view of the ski lift / slope and we were able to watch the children ski while sipping hot chocolate in the room. the apartment is spacious and each has 2 toilets, kitchen, dining and sitting area which created a homely feel. Do note that the bedsheet are not changed everyday & so is the general cleaning but they do entertain the cleaning request made during our stay. This resort has plenty of restaurants which is good with children as we need variety, a plus point. there are also convenient stores around where we bought snack and also breakfast for cooking. However, in terms of ski runs, YongPyeong definitely has more. the other to note is that YongPyong has a bowling ally and that will help the children entertain in the evening; so take note. We feel that the hotel is nice but one has to consider the ski runs when staying at this place.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank chongkc13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnNamhyeokKim, Front Office Manager at Holiday Inn and Suites Alpensia Pyeongchang Suite, responded to this review, October 21, 2014
Dear chongkc13,

Warm Greetings from Holiday Inn & Suites Pyeongchang!

Thank you for taking the time to convey your comments regarding your recent experience with us.
We are much appreciating with your positive feedback and we will try constantly to improve our service quality for guests’ satisfaction.
Moreover we do apologize for not good enough for facilities and room amenities for kids which you mentioned. Rest assured that your comments will be reviewed by our team once again and take actions accordingly.

Thank you for your comment once again, and we look forward
to welcoming you back to Holiday Inn & Suite Pyeongchang
in the nearest future.


With best regards,
Front Office Manager,
Sang Ho Lee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 8, 2014

The room was clean and spacious. The room was good for a family of 4 people with 2 rooms. 1 with a bed and the other was with ondol( sleeping on the floor as the Koreans would). The living room was huge and kitchen utensils were provided if you want to cook. 1 thing to note though, i tv was not to clear, but not an issue as i could not understand the programs that were shown. Its near the slopes, and there are many dining options nearby.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank blurblurz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asia
Level Contributor
138 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed January 6, 2014

First impression, it was spacious;it has a decent size kitchen with microwave and a fridge freezer, the block i was staying in ; 201 was near the ski slope; my unit 206 has a little of the ski slope view. If you have a little one; it is spacious for him or her to run around. The apartment itself has a bathtub but no shower curtain, no bath towel; just hand towels; you have got to ask for them, and no washing machine. The management expects you to clean up the apartment before you checked out otherwise you would be charged a fee(s). I last time i came across being charged for bed sheets/towels and stuff was in France so this was a bit of surprise. I wasn't happy about its Housekeeping service though; they come in only to give me a new set of towels but didn't empty the bins; cant they just tell their guests where to empty their bins if they are not doing it? Would i go there again? yes, as it is very spacious but i would be better equipped and mentally prepared for all these things that this self catering establishment lacks. Still can't get my head round how to do my washing without having to cost me an arm or a leg though. Oh, ya, it doesn't have a swimming pool for your kids or Fitness Center for you but there is a water park walking distance away from this establishment. And, lots of restaurants as well as supermarkets, ATM. Tips: walk around the blocks and look for a ski slope view; assuming that is what you want, before you check in. It is really no point you asking for a room with a view from the staff; they just don't know. Also,you need not worry about the language barrier there is always the Google Translate to help you; ok, it is not absolutely spot on but they would get it. Further, we brought our on USB hard drive to plug into the TV; it works, so entertainment for the night was sorted too. We also brought along our Xbox:-) for our son.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WithKidsInMind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed January 5, 2014

2nd time around to this place(1st was 2 years ago). Place still captivates with it's own unique cozy splendour!.

Though we did not hv our preferred blk, everything(within the unit) remain same. Was given blk 102 - just above Angels In Us Café. Stayed on the 4th floor & had a panaromic view of the ski slopes!. Layout of room was same as before - 2 bedrooms(1 with queen size bed with attached bathroom & balcony while the other is traditional(ondol). There's telly in living room, kitchen place with necessary utensils, bathroom, dining table & chairs. Nice sofa beside sliding glass door to balcony. Beddings were comfy & towels & bedsheets were new. Pls note that the towels are not changed everyday but still, u can always call for them to be replaced with new ones. Below are shops selling coffees, burgers & fast foods. Ideally located(infact, most of the blks are ideally located unless ur staying towards Intercontinental which can be quite a walk. Likewise, minimarts & other shops are nearby. The only setback was that the wifi sucks big time!. U may purchase whole day wifi card fm the minimarts at a very reasonable price but I wud strongly against getting it as it did not work either!!. We found out that the best place where the wifi signal is strongest is at the restaurant located inside Intercontinental. Even at Holiday Inn Resorts(hotel), the signal was at best intermittent.

Compared to 2 years ago, I guess the obvious difference was the addition of a new though small casino located on the ground floor at Holiday inn Resorts. It opens fm 3pm till 3am. Hwer, pls note that most of the counters(table with cards like blackjack & baccarat are open at 5pm only). Only machines(jackpots) are open at 3pm. Of course, the other notable difference is that this place is getting more crowded!. Students are everywhere! ... most are there for skiing lessons while the rest are there just for the cool, quiet cozy laidback atmosphere that is everywhere!. Everything seems to move at a crawl which suits us perfectly!.

Getting to this place fm Seoul is still the same - Dong Su Bus Terminal(ticket is priced at KRW15,000 /pax), journey lasted slightly more than 2hrs to Hoenggye(3rd stop) & fm here, a 13mins taxi ride to Holiday inn Suites Welcome Centre. Getting back to Seoul is just the reverse. Pls note that subway station just opposite Dong Su Bus Terminal is Gangbyeon station at stop 214 on the Green Line.

Overall, it's still the place for the family to spend a nice quiet with lots of fun & quality time together during Christmas festive period. I wud rate it a lot better than the accommodations we had at nearby ski resort, Yongpyeng 5 years ago. Also, there's also Ocean 700 which is fun for the family & of course, the nearby town of Hoenggye where one can spend a nice morning or evening out with the family for some cheap groceries(very fresh especially the strawberries & they tasted extremely sweet!) or just a nice home-cooked piping hot meal which is definitely welcomed in extremely cold weather!(we were there fm Dec 9th-11th & temp in the nite dipped to -13 degree Celsius wz strong winds!!). *** Pls note skiing equipments rental(30%) & entry to Ocean700(35%) enjoy discount once u stay at the Holiday Inn Suites. I assume the same can be said for those staying at Holiday Inn Resorts & Intercontinental. This place is perfect for family & likewise couples or group tours!.

Room Tip: Always insist that u want a room/unit that faces the ski slope.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank virgopq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuching, Malaysia
Level Contributor
2 reviews
Reviewed January 5, 2014

Unfortunately we stayed only for 1 night at this resort and regretted didn't had the opportunity to stay longer. Check in was a breeze but strict at 3 pm onwards. Requested for slope-facing room and the receptionist kindly obliged. However, we had to walk uphill for 200m from the main lobby to our block. Once entering the suite, we were in awe of the size. The view probably not as spectacular as those directly facing downhill but sweeping view across the valley was nonetheless very good indeed.

The king size room has a walk in wardrobe and own flat screen TV. The balcony stretched from one end to another. You can enter the balcony from the master bedroom, lounge and the kitchen area each with their own door. The master bedroom door has 3 layer, 2 glass doors and a netting to ensure complete privacy from outside.

The kitchen was complete with large fridge, microwave, electric stoves, kettle, cookware and utensils. Good if planning to cook on your own. The mock fireplace was beautiful at nite.

The ski facilities were very good. Gear and clothing rental were reasonably priced with plenty of locker to keep your things safe. There were a few shops selling clothing and ski accessories also at reasonable price.

Even during christmas period there were plenty of snow and at nite time the slopes were not crowded.

All in all, a good resort to stay with over the top accomodation to ensure a fun ski holiday.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 5yzal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 31, 2013

Staff is so friendly and the hotel is just down the ski slopes. Perfect location for a family with children who want to start or improving ski skills.
Not recommended for big ski activities as there are only 5 slopes. But the environment is very nice and a good track for sledding. And there is an other place; 10 minutes drive, with 21 slopes to do more ski (but more crowded as well).

Room Tip: With 2 children, try to book in advance family room. Very nice with children from 3 to 11.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lionel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn and Suites Alpensia Pyeongchang Suite

Property: Holiday Inn and Suites Alpensia Pyeongchang Suite
Address: 225-3 Yongsan-ri, Daegwallyeong-myeon, Pyeongchang-gun, Gangwon-do 232-952, South Korea
Phone Number:
Location: South Korea > Gangwon-do > Pyeongchang-gun
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Pyeongchang-gun
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn and Suites Alpensia Pyeongchang Suite 4*
Number of rooms: 419
Reservation Options:
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Also Known As:
Holiday Inn And Suites Alpensia Pyeongchang Hotel Pyeongchang-Gun
Holiday Inn And Suites Alpensia Pyeongchang Suite South Korea/Pyeongchang-Gun

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