Overall, good value for the price. Rooms are nothing fancy and the shower only let out hot steaming water. However, the room, pool and public areas were clean. Greatly appreciated that they accepted pets. The food was ok. However, service needs work.
As stated above, only extremely hot water came out of the shower. We informed them regarding this and they checked it but nothing was fixed. They kept insisting that we booked only for 2 people -- from check-in, to using the pool, to the complimentary breakfast -- even though it was clearly stated in the booking form that the reservation was for 3. Breakfast was a nightmare. We were one of the first people to arrive for breakfast. The waiter took our order. But then returned 30 minutes later to take our order AGAIN. Take note that this was just a simple -silog meal. We patiently waited but nothing came. We finally gave up when all the other groups, even those who came much later than us, already finished their breakfasts and ours hadn't even arrived yet. We decided to just checkout and ask for a refund from the front desk. They refused to give us the refund. What ensued was a blaming rant and pointing fingers from the manager to her staff. This really spoiled an otherwise pleasant stay.
- Official Description (provided by the hotel):
- Discover Grand Octagon Resort as an invigorating place to retreat from the chaotic city. Walk around the lush tropical gardens, camp on the well-manicured lawns, cement beautiful relationships at the cottage by the pool, appreciate the beauty of greenfields at the sentry like cottages built on century old trees and reflect on how greatly blessed you are. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotwire, Hotels.com, Orbitz, Asiatravel.com Holdings, Cheap Tickets, Cancelon, TripOnline SA, HotelQuickly and Travel Book Philippines, Inc. so you can book your Grand Octagon Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Octagon Hotel Laoag
- Grand Octagon Resort Laoag, Ilocos