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Reviewed March 24, 2019 via mobile

We spent a lovely week at this resort
Rooms were lovely and a short walk along the beach with great views out to sea
Staff are very friendly and the meals we had there were excellent. The breakfast buffet was great and lacked for nothing really
Highly recommend this resort

Date of stay: January 2017
Trip type: Traveled as a couple
Thank paulhP5882TP
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AmzR3, Guest Relations Manager at Amazing Ngapali Resort, responded to this reviewResponded May 24, 2019

Dear Paul H,

We are absolutely swept over to be chosen out of other options in Ngapali. For us as well, your stay with us was so lovely and overwhelming that there is only one word to describe how your visit and review mean to us – SPECIAL.

If we are asked to choose when we feel proud the most, it is when our resort services contribute to the efficiency and EXTRA fun of our guests! In this case, that is when you said you loved your rooms and the stroll during home stay and the staff’s service culture. What is much more amazing is that you loved our breakfast options. Breakfast is the most important meal of the day and we just wanted to offer the best things for you!

Lastly, thank you for willingly sharing your experience following your stay and for your firm recommendation! We do promise not to become proud but a diligent property who always wants the best for our guests! Hence, do watch over us for our future milestones and we really wish to create unforgettable memories with you too!

With warmest regards,
The management team of Amazing Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2019 via mobile

If you are looking for an idyllic resort on a stunning white sandy beach then you don’t have to look any further. Everything about the resort is perfect from the five minute trip from the airport to the exceptional service provided by a wonderful family of staff.

We stayed in a delux sea view suite in the slightly newer wing which consisted of two, two story buildings each having six rooms on two floors. The design was a very spacious, well appointed space with wonderful decor and a stunning view of one of the most beautiful beaches I have ever visited.

The menu at the resort was varied and I have to say as authentic I have ever had in a hotel. After thirty years of travelling in SE Asia I can honestly say it is the first time I chose to stay in the resort to eat rather than eat at local restaurants. We did try outside options but nothing matched the hotel, the pricing of which was extremely good.

On arrival we had complimentary vouchers for the spa which my wife and I used on several occasions for a superb relaxing experience.

I can’t compliment the resort enough, especially one of the staff Shomme who has worked at the resort since it opened seventeen years ago, helped make our stay a special experience.

If you are lucky enough to be visiting Ngapali, I recommend a stay at this “Amazing “ location.

Date of stay: March 2019
Trip type: Traveled as a couple
Thank martinsQ6334NU
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AmzR3, Guest Relations Manager at Amazing Ngapali Resort, responded to this reviewResponded May 24, 2019

Dear martinsQ6334NU,

Thank you for your trust in us for your Ngapali trip. We highly value you recommending us to our future guests. Really, we cannot thank you enough for everything!

We especially feel grateful for your new perspectives (comparisons with your previous adventures). Honestly, this really helps us to set new targets and to increase motivation. Your comments about the rooms (positive and meticulously described!), Menu judgements (slayed once again! Thank you for loving it!), and lastly our staffs (This is a whole truth is Cho Me is a superstar around here. We will do let her know you loved her helpfulness.).

In short, your comment approach covers necessary areas with eye-catching remarks. We can definitely see how your sincerity went into it. At the end of the day, there is no better gift for us than earning trust from our guests. Thus, thank you thank you so much for this special review!

Lastly, in the not-so-distant future, maybe you may bump into our resort again! But one thing for sure is even at that special coincidence or planned encounter, we will be on standby with impressive maintenance and improvements for you!

With warmest regards,
The management team of Amazing Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2019 via mobile

We are at the end of an eleven night stay at ANR! What a wonderful experience! It was stellar from the beginning! Our beach front suite was superb (minus a few cosmetic issues). A quiet and relaxed atmosphere permeates this beautifully landscaped resort. Staff is incredibly friendly and helpful, especially Chomee!!! You are a pearl! We’ll miss you and your smile
Beach was clean and well kept!
Plus a bunch of extras ( free massages, free dinners, complimentary drinks at the beach) sweetened this stay even more!
Highly recommend for someone that doesn’t need a loud beach experience!

Date of stay: March 2019
Trip type: Traveled as a couple
1  Thank 238erichn
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AmzR3, Guest Relations Manager at Amazing Ngapali Resort, responded to this reviewResponded May 22, 2019

Dear 238erichn,

We are wow struck by your meticulous and beautiful comment! Your decision to stay at our resort for 11 NIGHTS alone, we cannot thank enough for that! And now all-positive and all-inclusive comment from you?! This shouldn't be real!

We do feel happy to know that you find the beach front suite amazing and was serenaded by the landscape. And then, our main pride, our employees, are also mentioned in your review. They will definitely be thrilled to hear your message. (especially, our superstar Cho Mee).

What doesn't make us less proud is your remark about the beach! Actually, it is all thanks to our guests and our fellow partners that we are able to keep Ngapali beach clean and shine! Thank you!

Plus, to know that our gifts happily surprises you from time to time, now, how else can we see thank you!?
In fact, our efforts alone would not have been enough to keep this resort standardized and amazing. You, our guests voice matters to us the most. The reason why is because we always want to create the perfect holiday for you!

Frankly, we cannot know when will be your next stay with us. But if the memory of Ngapali or ever comes across your mind, please remember that we will be here at your second home!

With warmest regards,
The management team of Amazing Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 9, 2019 via mobile

We spend 6 nights at the resort. The service from the wonderful staff is a real treat such is the food. Great seafood especially and for the quality of it the prices are very reasonable.
The location on the beach and the garden of the resort are both stunning.
The villas look nice but for this level of a resort, the bathroom needs urgent renovation. The pillows of my bed need replacement, the smelled.
If they would fix these points it would be 5 points from me.

Date of stay: March 2019
Trip type: Traveled as a couple
Thank franksO1912XQ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AmzR3, Guest Relations Manager at Amazing Ngapali Resort, responded to this reviewResponded May 6, 2019

Dear Frank S,

We hope your stay was as amazing as the length of your stay with us. Starting from the intro till the ending suggestion, your review is a bundle of joy for us. Thank you for taking time to share your lovely thoughts!

As we go deeper into this constructive review, we are delighted to know that our meals quality and price and of course our employees’ customer service kept up with your expectations. Glad to know as well that you find our garden and our resort’s location appealing. As our resort is located in a unique spot of the beach, you can feel the privacy at its best. Hope you did have the beach all to yourself!

Speaking of our rooms, we are well understood about your opinion and suggestion. During the monsoon period, we will gradually start our renovation. For the pillow as well, we promise that we will check properly so that these won’t repeat ever again.
All in all, even though we missed to get 5 points this time, we anticipate to get 5 points next time and become a property that fully deserves it! Next time, we would love to hear some more suggestions from you so do watch over us! Hoping that you will be here again sooner or later because we will always be ready to welcome you!

With warmest regards,
The management team of Amazing Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2019 via mobile

Possibly the best beach resort we ever stayed in, mainly because of the beautiful property and beach that belongs to it - and the very attentive service.

The hotel has very nice rooms. Of course the beachfront villas are the best, but also the deluxe sea view rooms are luxurious and good value for money - being only 10 steps from the private beach (which you have almost to yourself and aroundHi 20 other guests. Wow.) We had a ground floor room with a big terrace and garden.

Breakfast was amazing and the cocktails and sundown at happy hour were good value.

From the moment we were picked up at the airport until we left, we were spoiled with small attentive gifts such as a cold beer on the beach, a sun hat, free snacks at happy hour, coconut, sweets at turndown service...etc etc. We absolutely unwinded here and came to rest after a busy trip through Myanmar.

The hotel has good food - and there are two very good restaurants just across the street if you want to have lunch or dinner elsewhere.

The only small point for improvement is that the staff can be a bit patronising: we were not allowed to drive our bicycle after sunset (“too dangerous” - we will decide on that ourselves, thank you) and in the hour before check-out time the cleaning ladies kept knocking on the door and even entered the room while the do-not-disturb sign was on. Absolute no-go that should never happen, even more because reception was informed about our check out time.

Thanks for a great stay, we hope to come back!

Date of stay: March 2019
Trip type: Traveled as a couple
Thank stennuzz
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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