I had the worst experience with this tour agency.
First, I went to this place because a canadian family in Luang Prabang had given me a present to give to the owner of this tour for his pregnant wife. As I was going to Vang Vieng the next day, I accepted.
So I went to VLT tour to give the present and book a kayaking tour in the morning with my Ipad. Unfortunately, I forgot my Ipad at the office. At night, when I realized I didn't have my Ipad, I asked them if they had it (I was sure it was there as I kayaked the whole day without using it). The owner said he did not have it and that it was probably someone from my hotel who stole it.
The truth was that he kept it and I discovered it because with my friend's ipad, I managed to see that he was using it (thanks to Icloud!). I could see the data in my stolen Ipad and his name was everywhere in the calendar!
So please, don't go to this tour agency. I cannot believe that I brought him a present and that he would steal my Ipad!
His excuse was that he bought my ipad from someone in the street and that he wanted to sell it to me! Fortunately he came finally to reason and brought it back to the police.
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