We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Reviews (749)
Filter reviews
749 results
Traveler rating
289
261
112
52
35
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
289
261
112
52
35
Show reviews that mention
All reviews main island small island pool bar paradise island equatorial line my partner doesn t local staff every meal nice beaches three days resort pestana rolas world nature das
Selected filters
Filter
Updating list...
33 - 38 of 749 reviews
Reviewed September 14, 2016

Make no mistake: Ilhéu das Rolas is paradise on Earth.
The hotel, actually a resort, must have been a diamond when it was built, and we can see that, but nowadays the Pestana Group should give it a little more attention.
Nothing too bad though, we can't say we had any complaints.
Just a note: the lunch/dinner buffet should have more local cuisine.
If you are so inclined you should try the scuba diving classes, totally worth it!

Room tip: watch the sunset on the beach; go scuba diving; visit the Equator/Greenwich meeting point
Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Nuno F D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Equador, Gerente de relações com clientes at Pestana Equador Ilheu das Rolas, responded to this reviewResponded September 23, 2016

Dear Nuno F D,

We are very grateful by your kind and generous comments.

We were all very honored by your kind words. Our Manager Francesco and his team were even more motivated to continue to improve the standards of service and care.

When you decide to once again honor us with your preference, we will once more do our best to serve you and, hopefully, be part of a truly memorable moment for you, of enjoyment of this wonderful country, its people and diving center.

All the team (at Pestana Hotels & Resorts in São Tomé and Rolas Island) hopes to see you soon.

Best regards
Lucia Dias

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2016 via mobile

It really is an amazing island to spend some time just relaxing and enjoying the environment and landscapes. Sunset is really colorful and amazing.

Of course, the best part is getting involved with the locals. Genuine and still smiling, despite all the issues they up against every single day.

One of the last paradises.

Date of stay: August 2016
Trip type: Traveled as a couple
1  Thank José B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Equador, Gerente de relações com clientes at Pestana Equador Ilheu das Rolas, responded to this reviewResponded September 22, 2016

Dear José B ,
The Pestana Equador Island Resort takes this opportunity to thank you for your review and for choosing our hotel for your holiday.
Your feedback is very important for us, we always try to keep our hotel up to the standard expected by our visitors in order to offer them a memorable stay.
We look forward to welcome you again.
Best regards,
Lucia Dias

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2016

The more I travel, the more I realise what makes a memorable stay...the luxury? The furniture? The food? Undoubtedly I found the answer at this hotel: its magic location and genuine friendly staff! Not worth mentioning names, they all make a terrific team with a smile that makes everyone warmly welcome. There are lots of "ifs" and "maybes" and one can easily point a finger to something that is missing, but, in the end, what makes it special is there and essential.

Room tip: Rooms 401 or 402 have a better ocean view but most rooms face the pool, the oceand and the garden.
Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Carlos Gustavo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Equador, Gerente de relações com clientes at Pestana Equador Ilheu das Rolas, responded to this reviewResponded August 15, 2016

Dear Ms. Carlos Gustavo M,
The Pestana Equador Beach Resort would like to thank you for your excellent review.
We really appreciated your detailed review and believe that it will be very useful for other travelers who are thinking to come to São tome.
We are all very happy to hear that you have "memorable stay" with us and we look forward to welcome you once again.
With regards,
Lucia Dias

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2016

The resort is perfectly nice but the island is the real star. If you venture five minutes in either direction from the resort you will find inhabited beaches, bar a few friendly pigs. The snorkelling is fantastic. There’s great snorkelling to be had and it is well worth taking one of the guided walks to the equator mark as well as around the island. If the sea is too rough then there is a fabulous pool that loops roundThe bungalows are spacious and comfortable. Food is served in a buffet form, which was fine for the three days we spent there but might grow a bit bland if you were staying there for more than a week. We stayed during the off-season when quite a few parts of the resort were lying dormant. Although very little English is spoken, we found the service to be excellent and were even treated to some late-night Portuguese lessons

Date of stay: June 2016
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank studlyspud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Equador, Gerente de relações com clientes at Pestana Equador Ilheu das Rolas, responded to this reviewResponded July 27, 2016

Dear Guest

We thank you for your recent travel to São Tomé and for your stay at the Pestana Equador Hotel.

We will be looking forward for your next visit, so to provide you another formidable stay at our "Idyllic Island"

Best regards
Lucia Dias

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2016

Pros: Nice staff. Great natural location. Spacious room. Great and large poll. Beautiful beaches. Guided trips to the island.
Cons: Food was good, but room for improvement. Tap water shortage available with scheduled.

Room tip: ask for a room near the poll and enjoy a great view
Date of stay: March 2016
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank magpt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Equador, Gerente de relações com clientes at Pestana Equador Ilheu das Rolas, responded to this reviewResponded July 6, 2016

Dear Guest

Thank you for taking the time to tell us about your stay at the Pestana Equador Beach Resort.
We are sorry that your experience did not meet your expectations fully; please allow we to express our sincerest apologies.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Sincerely,
Lucia Dias

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews